Alan Richardson | Page 17
Sr. Sales Professional
Toyota of Cool Springs
1875 W McEwen Dr
Franklin, TN 37067
Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!
Read moreDealership Experience
8 yrs, 9 mos
Industry Experience
8 yrs, 10 mos
Specialties & Trainings
Challenge Credit Specialist
Used Vehicle Specialist
Leasing specialist
New Car specialist
Customer Service Specialist
View more specialties & trainingsEmployee Video
171 Reviews
Write a Review171 Reviews of Alan Richardson
February 05, 2018
Great Experience Great service and insight from Alan. Showed interest in my needs and not just trying to sell me a car. Will definitely recommend to friends and family Great service and insight from Alan. Showed interest in my needs and not just trying to sell me a car. Will definitely recommend to friends and family More
February 05, 2018
Alan Is The Car Guru I went into the dealership not expecting to receive all that I did. I was greeted by Alan and my experience went nothing but up from there. I was just I went into the dealership not expecting to receive all that I did. I was greeted by Alan and my experience went nothing but up from there. I was just going in for a feeler, to see if I was interested. By the time my conversation with Alan ended, I was ready to purchase a new Tundra. I can't wait until my wife sees our new addition to the family!!!! More
February 05, 2018
Toyota Camry Excellent customer service and knowledge of cars at this dealership. we walked out with the exact car my wife wanted and paid well under budget from w Excellent customer service and knowledge of cars at this dealership. we walked out with the exact car my wife wanted and paid well under budget from what we anticipated. More
January 30, 2018
Toyota Camry XLE I had to work hard to get a reasonable price for my used car. Eventually got the car I wanted, plus a year free oil change and car washes I had to work hard to get a reasonable price for my used car. Eventually got the car I wanted, plus a year free oil change and car washes More
January 30, 2018
My awesome experience Alan was very helpful!! He got me the amenities I was looking for, I got a nice rate and my car note was lower than expected!!! I will choose him agai Alan was very helpful!! He got me the amenities I was looking for, I got a nice rate and my car note was lower than expected!!! I will choose him again when it’s time for something else!! I’ll also be sending him anyone who asks me about a vehicle! More
January 29, 2018
Perfect Process Purchasing a vehicle shouldn't be a stressful feat. You shouldn't feel like you've set foot on a battlefield and are being bombarded with people's urg Purchasing a vehicle shouldn't be a stressful feat. You shouldn't feel like you've set foot on a battlefield and are being bombarded with people's urge to make you buy. I've never been to a dealership or dealt with a dealer where I didn't feel this way until working with Alan. The process is stress free and I feel I have someone working for MY best interest and not their own. He goes above and beyond and it's appreciated. More
January 29, 2018
Working with Alan Richardson We have always had Toyota's in our family ever since we were kids. Moving to Franklin and going to this Toyota has been incredible. We have been worki We have always had Toyota's in our family ever since we were kids. Moving to Franklin and going to this Toyota has been incredible. We have been working with Alan Richardson for the past few years and he has not let us down. He works so hard at helping us in ever situation we have been in. I highly recommend working with him. More
January 28, 2018
Great overall process and hassle free Alan did a great job. Very professional and also personal. His approach toward customers is genuine, appreciated all he did. Look forward to the ne Alan did a great job. Very professional and also personal. His approach toward customers is genuine, appreciated all he did. Look forward to the next purchase. More
January 23, 2018
Alan Richardson salesman of the year! Alan Richardson made the whole buying a vehicle experience easy. We’ve bought three vehicles from this dealership and two were from Alan and all three Alan Richardson made the whole buying a vehicle experience easy. We’ve bought three vehicles from this dealership and two were from Alan and all three were great experiences. If we ever need another vehicle we will be back. More
Other Employees Tagged: Denzel Petway , Chris Mitchell
January 04, 2018
Exceptional I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to I bought a brand new car here because of the way the service center treated me, specifically, Steven Burke. He is awesome. I've sent 4 people here to buy cars since he took care of me just as he promised to and I promised to buy a car here and get it serviced here. Little did he know that day being such a nice guy would bring the dealership four new customers, my business and their business for years! I really like all of the service people and have always been treated well by everyone, but especially Steven and Donna Klepper and Kris the GM, Alan Richardson my salesman.. As long as I'm treated well I'll be back! More
Other Employees Tagged: Steve Burke , Donna Klepper, Chris Mitchell, Kris