Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 11

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

July 23, 2023

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Employee Rating

Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment More

by Robyn.redfield
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Boston responded

Hey Robyn, thank you for the excellent review! We're so glad to hear that our team at Mercedes-Benz of Boston could provide you with a great customer experience. Your satisfaction is our top priority, and we appreciate your kind words. Have a wonderful ride!

July 21, 2023

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Albert Berisha’s professionalism, technical expertise, on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My fam More

by TGF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 25, 2023

Mercedes-Benz of Boston responded

Thank you for the kind words and positive review! We're glad to hear that Albert has provided excellent service and taken care of your Mercedes-Benz. We appreciate your loyalty, and we'll be sure to pass along your feedback to our management team. Have a great day!

Sep 04, 2023

TGF responded

If there is one word to summarize our relationship with Albert, as a manager and as a person, it is t r u s t . This kind of rapport does not come overnight. Time and again Albert delivered beyond expectations a n d is a very pleasant person to work with. Best regards TGF

July 21, 2023

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The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always m More

by pat
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Boston responded

Thank you for the positive review, Pat! We're pleased to hear that Albert provided excellent service and made sure your car was ready when you needed it. We appreciate your loyalty to Mercedes-Benz of Boston and look forward to serving you in the future!

July 16, 2023

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Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. More

by Leipzig
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Recommend Dealer
Yes
Jul 18, 2023

Mercedes-Benz of Boston responded

We appreciate your kind words and hope to see you again in the future. Have a great day! - The Mercedes-Benz of Boston Team

July 11, 2023

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Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best More

by Michelle
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Leung

Jul 13, 2023

Mercedes-Benz of Boston responded

Hey Michelle, thank you for the kind words! We're happy to hear that Gil and Albert provided a top-notch service experience to you. We appreciate your support and hope to see you again at Mercedes-Benz of Boston!

June 29, 2023

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Service was timely, efficient and professional! Details explained and both bringing and getting car from service done in a very efficient manner More

by Asinskey
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Jun 30, 2023

Mercedes-Benz of Boston responded

Thank you for the great review! We're glad to hear that your service experience at Mercedes-Benz of Boston was timely, efficient, and professional. Our team is dedicated to providing excellent customer service from start to finish. Drive safely, and we hope to see you again in the future!

June 27, 2023

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Customers are treated with respect. The communication is great from the staff and they stay well informed regarding the services More

by Bedri
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Boston responded

Hi Bedri! Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Boston treated you with respect and provided great communication. Your satisfaction is important to us. Have a wonderful ride!

June 09, 2023

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I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 year More

by Mercedes Benz forever
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amel Memic, Schneider Limose , Chip McCarty

Jun 12, 2023

Mercedes-Benz of Boston responded

Keith, thank you so much for the fantastic review! We appreciate you making the 20-mile drive to work with us here at Mercedes-Benz of Boston and are thrilled to hear that Albert & the team continue to provide you with such fantastic service. Thanks again for all of your support over the years and we'll see you at your next visit!

June 07, 2023

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I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

June 07, 2023

Dealership Rating
Employee Rating

I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

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