Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 11

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Albert Berisha

July 11, 2023

Dealership Rating
Employee Rating

Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best More

by Michelle
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Leung

Jul 13, 2023

Mercedes-Benz of Boston responded

Hey Michelle, thank you for the kind words! We're happy to hear that Gil and Albert provided a top-notch service experience to you. We appreciate your support and hope to see you again at Mercedes-Benz of Boston!

June 29, 2023

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Service was timely, efficient and professional! Details explained and both bringing and getting car from service done in a very efficient manner More

by Asinskey
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Jun 30, 2023

Mercedes-Benz of Boston responded

Thank you for the great review! We're glad to hear that your service experience at Mercedes-Benz of Boston was timely, efficient, and professional. Our team is dedicated to providing excellent customer service from start to finish. Drive safely, and we hope to see you again in the future!

June 27, 2023

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Customers are treated with respect. The communication is great from the staff and they stay well informed regarding the services More

by Bedri
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Boston responded

Hi Bedri! Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Boston treated you with respect and provided great communication. Your satisfaction is important to us. Have a wonderful ride!

June 09, 2023

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I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 year More

by Mercedes Benz forever
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amel Memic, Schneider Limose , Chip McCarty

Jun 12, 2023

Mercedes-Benz of Boston responded

Keith, thank you so much for the fantastic review! We appreciate you making the 20-mile drive to work with us here at Mercedes-Benz of Boston and are thrilled to hear that Albert & the team continue to provide you with such fantastic service. Thanks again for all of your support over the years and we'll see you at your next visit!

June 07, 2023

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I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
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Recommend Dealer
Yes
Jun 08, 2023

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

June 07, 2023

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I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

June 01, 2023

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Thank you Jimmy and the service team for making sure that my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their cli More

by lucyna.blanken
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jun 05, 2023

Mercedes-Benz of Boston responded

We appreciate your kind words, Lucyna! Thanks for trusting Jimmy & the Mercedes-Benz of Boston team with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

May 17, 2023

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Albert is the best ! Professional service that can’t be beat. Exceeded our expectations and more More

by bruce
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Recommend Dealer
Yes
May 18, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your review, Bruce! We're honored that Albert earned your 5 stars! We look forward to seeing you next time at Mercedes-Benz of Boston!

May 04, 2023

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Best management best employees and mechanics, easy to schedule an appointment and service is fast More

by safetoboni
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Recommend Dealer
Yes

Other Employees Tagged: Julio Carvajal

May 05, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your review! We appreciate you as a customer! -Mercedes-Benz of Boston

April 19, 2023

Dealership Rating
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Great service! ! All fixed perfectly! Patrick is a wonderful advisor!!! A great service depart…. Zero complaints More

by donny
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Apr 20, 2023

Mercedes-Benz of Boston responded

Patrick and the team are so happy to provide such a wonderful experience, Donny! Thank you for rating Mercedes-Benz of Boston five stars! We'll see you next time!

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