Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 10

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

September 20, 2023

Dealership Rating
Employee Rating

I have taken my G-wagen for 8 years now and have been very pleased with the quality and consistency of the service. The service writers are great and I can sometimes meet with the mechanic to discuss r More

by Fbieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Mercedes-Benz of Boston responded

We're so glad to know you've been pleased with our service over the years at Mercedes-Benz of Boston. We always aim for quality and consistency, and we appreciate your trust in us! Looking forward to assisting with any future upgrades on your G-wagen.

September 11, 2023

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The service at Mercedes Benz of Boston is competent, reliable, and friendly. Thanks for everything. More

by rlevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Sep 14, 2023

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with our service at Mercedes Benz of Boston. We'll see you next time!

August 30, 2023

Dealership Rating
Employee Rating

Great service, stellar staff! I am always treated as a valued customer and issues are quickLy addressed and resolved. More

by lmf_810
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chadi Chakar, Michael Robinson , Max Wang

Aug 31, 2023

Mercedes-Benz of Boston responded

Thank you for the 5-star rating! We're delighted to know that you've consistently received great service from our team at Mercedes-Benz of Boston. We appreciate your kind words and look forward to serving you again in the future! Safe travels!

August 25, 2023

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Came in to get the car repaired, Albert was attentive, highly responsive and always ready with an update. They supplied me with a loaner for a few days while it was being repaired and it was the same mode More

by Aaron Lindahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

Aug 29, 2023

Mercedes-Benz of Boston responded

Hi Aaron, It's great to know that Albert and our team at Mercedes-Benz of Boston provided you with attentive service during your car repair. We're glad the loaner vehicle gave you a glimpse into newer models! Thanks for sharing your experience.

August 15, 2023

Dealership Rating
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Excellent service! All around a great experience from start to finish at this dealership. Thanks again! More

by Aaron Lindahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Mercedes-Benz of Boston responded

Aaron, We're so happy to have helped ensure a five-star experience for you this time! We hope to see you again for your next appointment! Thank you! - Mercedes-Benz of Boston

August 10, 2023

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Professional sales and service staff,good communication. Albert makes sure things are right with your vehicle. More

by deputyhallinan17
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2023

Mercedes-Benz of Boston responded

We're happy to hear that you had a positive experience with Albert and our team at Mercedes-Benz of Boston. We appreciate your feedback and look forward to assisting you in the future! Have a great ride!

August 07, 2023

Dealership Rating
Employee Rating

The service was excellent and very quickly and smooth the price was amazing the car was very clean More

by cindy.britt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your vehicle, Cindy! We appreciate your kind feedback and hope to see you again in the future!

August 03, 2023

Dealership Rating
Employee Rating

Very professional and helpful attention to detail and I was in and out within 30 minutes More

by Ksryan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Aug 03, 2023

Mercedes-Benz of Boston responded

Hi Ryan! Thank you so much for your kind words! We truly appreciate your feedback and are delighted to know that you had a positive experience with us at Mercedes-Benz of Boston!

July 29, 2023

Dealership Rating
Employee Rating

Prompt. courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice pl More

by prithvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Mercedes-Benz of Boston responded

We're glad to know that our team at Mercedes-Benz of Boston was able to provide you with prompt and professional service. We appreciate your feedback!

July 27, 2023

Dealership Rating
Employee Rating

The service department was professional, accommodating, and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. More

by govmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jul 27, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your positive feedback! We're happy to hear that our team at Mercedes-Benz of Boston provided you with a prompt service experience. We'll see you on your next visit! Safe travels!

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