Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 10

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Albert Berisha

August 15, 2023

Dealership Rating
Employee Rating

Excellent service! All around a great experience from start to finish at this dealership. Thanks again! More

by Aaron Lindahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Mercedes-Benz of Boston responded

Aaron, We're so happy to have helped ensure a five-star experience for you this time! We hope to see you again for your next appointment! Thank you! - Mercedes-Benz of Boston

August 10, 2023

Dealership Rating
Employee Rating

Professional sales and service staff,good communication. Albert makes sure things are right with your vehicle. More

by deputyhallinan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Mercedes-Benz of Boston responded

We're happy to hear that you had a positive experience with Albert and our team at Mercedes-Benz of Boston. We appreciate your feedback and look forward to assisting you in the future! Have a great ride!

August 07, 2023

Dealership Rating
Employee Rating

The service was excellent and very quickly and smooth the price was amazing the car was very clean More

by cindy.britt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your vehicle, Cindy! We appreciate your kind feedback and hope to see you again in the future!

August 03, 2023

Dealership Rating
Employee Rating

Very professional and helpful attention to detail and I was in and out within 30 minutes More

by Ksryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Aug 03, 2023

Mercedes-Benz of Boston responded

Hi Ryan! Thank you so much for your kind words! We truly appreciate your feedback and are delighted to know that you had a positive experience with us at Mercedes-Benz of Boston!

July 29, 2023

Dealership Rating
Employee Rating

Prompt. courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice pl More

by prithvit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Mercedes-Benz of Boston responded

We're glad to know that our team at Mercedes-Benz of Boston was able to provide you with prompt and professional service. We appreciate your feedback!

July 27, 2023

Dealership Rating
Employee Rating

The service department was professional, accommodating, and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. More

by govmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jul 27, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your positive feedback! We're happy to hear that our team at Mercedes-Benz of Boston provided you with a prompt service experience. We'll see you on your next visit! Safe travels!

July 23, 2023

Dealership Rating
Employee Rating

Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment More

by Robyn.redfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Mercedes-Benz of Boston responded

Hey Robyn, thank you for the excellent review! We're so glad to hear that our team at Mercedes-Benz of Boston could provide you with a great customer experience. Your satisfaction is our top priority, and we appreciate your kind words. Have a wonderful ride!

July 21, 2023

Dealership Rating
Employee Rating

Albert Berisha’s professionalism, technical expertise, on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My fam More

by TGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Mercedes-Benz of Boston responded

Thank you for the kind words and positive review! We're glad to hear that Albert has provided excellent service and taken care of your Mercedes-Benz. We appreciate your loyalty, and we'll be sure to pass along your feedback to our management team. Have a great day!

Sep 04, 2023

TGF responded

If there is one word to summarize our relationship with Albert, as a manager and as a person, it is t r u s t . This kind of rapport does not come overnight. Time and again Albert delivered beyond expectations a n d is a very pleasant person to work with. Best regards TGF

July 21, 2023

Dealership Rating
Employee Rating

The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always m More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Mercedes-Benz of Boston responded

Thank you for the positive review, Pat! We're pleased to hear that Albert provided excellent service and made sure your car was ready when you needed it. We appreciate your loyalty to Mercedes-Benz of Boston and look forward to serving you in the future!

July 16, 2023

Dealership Rating
Employee Rating

Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. More

by Leipzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Mercedes-Benz of Boston responded

We appreciate your kind words and hope to see you again in the future. Have a great day! - The Mercedes-Benz of Boston Team

...
10
...

Dealership Inventory (395 Vehicles)

used 2019 Audi A6 car, priced at $25,998
2019 Audi A6
used
Daytona Gray Pearl exterior
Automatic
quattro
used 2022 Audi Q3 car, priced at $25,498
2022 Audi Q3
used
Glacier White exterior
Automatic
quattro
used 2024 Honda Accord Hybrid car, priced at $33,798
2024 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-Wheel Drive
used 2017 Hyundai Tucson car, priced at $8,498
2017 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
used 2020 Jeep Gladiator car, priced at $19,198
2020 Jeep Gladiator
used
Firecracker Red exterior
Automatic
4x4
used 2021 Mercedes-Benz AMG C 63 car, priced at $57,998
2021 Mercedes-Benz AMG C 63
used
designo Cardinal Red exterior
Automatic
Rear-wheel Drive