Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 12

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

June 01, 2023

Dealership Rating
Employee Rating

Thank you Jimmy and the service team for making sure that my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their cli More

by lucyna.blanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jun 05, 2023

Mercedes-Benz of Boston responded

We appreciate your kind words, Lucyna! Thanks for trusting Jimmy & the Mercedes-Benz of Boston team with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

May 17, 2023

Dealership Rating
Employee Rating

Albert is the best ! Professional service that can’t be beat. Exceeded our expectations and more More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your review, Bruce! We're honored that Albert earned your 5 stars! We look forward to seeing you next time at Mercedes-Benz of Boston!

May 04, 2023

Dealership Rating
Employee Rating

Best management best employees and mechanics, easy to schedule an appointment and service is fast More

by safetoboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Carvajal

May 05, 2023

Mercedes-Benz of Boston responded

Thank you for sharing your review! We appreciate you as a customer! -Mercedes-Benz of Boston

April 19, 2023

Dealership Rating
Employee Rating

Great service! ! All fixed perfectly! Patrick is a wonderful advisor!!! A great service depart…. Zero complaints More

by donny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Apr 20, 2023

Mercedes-Benz of Boston responded

Patrick and the team are so happy to provide such a wonderful experience, Donny! Thank you for rating Mercedes-Benz of Boston five stars! We'll see you next time!

April 18, 2023

Dealership Rating
Employee Rating

I just love customer service. My Sale Advisors was very friendly and accommodating. After slashing half of my tires on a pothole early in the morning, Mercedes Benz make my day re More

by Stylish.fit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose , Guillermo assisted me on my last visit

Apr 20, 2023

Mercedes-Benz of Boston responded

Thank you for taking the time to share this feedback! We're so glad our team was able to assist you and we look forward to serving you again next time. Take care! - Mercedes-Benz of Boston

April 08, 2023

Dealership Rating
Employee Rating

Patrick is the best. Always nice and helpful great service and great customer service thank you. More

by Genti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Umer Iqbal, Patrick Titshaw

Apr 13, 2023

Mercedes-Benz of Boston responded

We appreciate you leaving Patrick such a great review, Genti! We look forward to assisting you again! Thank you! - Mercedes-Benz of Boston

April 05, 2023

Dealership Rating
Employee Rating

I have been there to service my car in few occasions. Their service is excellent and very professional. More

by Bedri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Mercedes-Benz of Boston responded

Thank you for the kind review! It's our privilege to serve you and we look forward to doing so again next time! - The Mercedes-Benz of Boston Team

April 03, 2023

Dealership Rating
Employee Rating

Excellent service delivered in a hassle free manner. All employees courteous and capable. It was the best part of my day More

by Mark Rumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Mercedes-Benz of Boston responded

Thank you for your review, Mark! We're so happy that our team earned your 5 stars! -Mercedes-Benz of Boston

March 24, 2023

Dealership Rating
Employee Rating

Patrick was excellent , attentive and following through with details . The whole process was smooth and perfect More

by aademaj15
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Mar 27, 2023

Mercedes-Benz of Boston responded

We're glad Patrick helped make the process so easy! Thank you for being a Mercedes-Benz of Boston customer!

February 20, 2023

Dealership Rating
Employee Rating

I would like to extend all my greetings to Mercedes-Benz of Boston in Somerville. This team is doing a great job and taking on great responsibilities. I appreciate your professionalism in treating customers More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Mercedes-Benz of Boston responded

Aliyev, thank you so much for taking the time to share this kind review! Albert & the team appreciate your support and look forward to seeing you again next time here at Mercedes-Benz of Boston!

...
12
...

Dealership Inventory (355 Vehicles)

new 2025 Mercedes-Benz Sprinter 2500 car, priced at $62,313
2025 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $58,212
2026 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz GLC 300 car, priced at $73,644
2026 Mercedes-Benz GLC 300
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz GLA 250 car, priced at $50,224
2026 Mercedes-Benz GLA 250
new
Night Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz S-Class car, priced at $72,497
2023 Mercedes-Benz S-Class
used
Nautical Blue exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz AMG GLS 63 car, priced at $93,497
2024 Mercedes-Benz AMG GLS 63
used
MANUFAKTUR Alpine Grey exterior
Automatic
All-wheel Drive