Albert Berisha | Page 13
Director of Customer Care
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
187 Reviews
Write a Review187 Reviews of Albert Berisha
December 06, 2022
Mercedes Benz of Boston continues to provide an exceptional experience when purchasing a used vehicle. After test driving a vehicle that I was initially interested in, I realized that it was not t exceptional experience when purchasing a used vehicle. After test driving a vehicle that I was initially interested in, I realized that it was not the right fit. Salesperson, Eric Ilchenko, assured me he would find me my perfect match. It was clear his goal was to find me a vehicle that met my criteria, rather than pushing me towards any particular make or model. Eric eventually found me exactly what I was interested in purchasing and enlisted the help of Albert Berisha from the Service Department to ensure the vehicle was 100%. Albert personally inspected the vehicle and reviewed its past service history. I credit the General Manager, Jeff Davis, in recruiting and training these outstanding employees that are huge assets to the company. Trust me, this is the 5th vehicle I’ve purchased from this dealership in six years. I wouldn’t consider buying another car without the advice of Eric, Albert, or Jeff. More
Other Employees Tagged: Jeff Davis, Patrick Titshaw, Jimmy Maniatis , Eric Ilchenko
November 23, 2022
Excellent service. My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I can get 4 tires for the price of 3. My messsges to Service requesting a refund go unanswered. More
Other Employees Tagged: Jimmy Maniatis
November 15, 2022
Courteous and professional from the service advisor to the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended More
Other Employees Tagged: Matt Stoddard, Amel Memic , William Oliveira
November 05, 2022
Jimmy was very efficient and got the job done quickly and kept me informed about how it was going. He has a very kind and friendly demeanor. kept me informed about how it was going. He has a very kind and friendly demeanor. More
Other Employees Tagged: Jimmy Maniatis , Chip McCarty
October 24, 2022
Walking in feels you walking home, from greeting or recognizing or polite snd Wonderful employee dedicated to this dealership I’ve been coming for seven years now and every time I get there Albert’s or recognizing or polite snd Wonderful employee dedicated to this dealership I’ve been coming for seven years now and every time I get there Albert’s or Chadi Chakar and I did mis him this time, I did ask for him and I was Told is coming at 12 PM. Every time I’ve been on your service department I feel you’re not doing the service you’re selling a gold and you are a champion your team is champion. Thx to Herb Chambers for their loyalty to their Customers. With Respect Gezim Mucelli More
October 22, 2022
Good service, courteous staff, always on time, nice facilities, great hours. Highly recommend without reservations! facilities, great hours. Highly recommend without reservations! More
Other Employees Tagged: Erika Pineda
October 02, 2022
Horrible customer service, to charge 199 for putting a battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as we battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as well and have given them a fair amout. Of business, but I will never give them direct business again moving forward. BEWARE More
Other Employees Tagged: Jeff Davis
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