Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 13

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Albert Berisha

December 11, 2022

Dealership Rating
Employee Rating

Great service, friendly staff Scheneider, Jeremiah and Samira were all great! Service with a smile More

by Toni Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scheneider

Dec 13, 2022

Mercedes-Benz of Boston responded

Thank you for the wonderful review of our Mercedes-Benz of Boston team, Toni! We look forward to seeing you next time!

December 06, 2022

Dealership Rating
Employee Rating

Mercedes Benz of Boston continues to provide an exceptional experience when purchasing a used vehicle. After test driving a vehicle that I was initially interested in, I realized that it was not t More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Patrick Titshaw, Jimmy Maniatis , Eric Ilchenko

Dec 06, 2022

Mercedes-Benz of Boston responded

Eric, Jeff, Albert, and the team are so happy your visit was enjoyable, Mark! We hope you love your vehicle and look forward to helping you in the future with all your automotive needs! Thank you!

November 27, 2022

Dealership Rating
Employee Rating

Service from Albert was outstanding. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. More

by Cinimod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Fadi

Nov 29, 2022

Mercedes-Benz of Boston responded

Thank you for the kind review! We're certainly lucky to have Albert on our team and we can't wait to share this wonderful feedback with him. Take care and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

November 23, 2022

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Employee Rating

Excellent service. My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Dec 06, 2022

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your vehicle, Randall! Please contact me directly to discuss the situation regarding the tires in greater detail. Thanks again, Jeff Davis - General Manager - jeff@herbchambers.com

November 15, 2022

Dealership Rating
Employee Rating

Courteous and professional from the service advisor to the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Stoddard, Amel Memic , William Oliveira

Nov 16, 2022

Mercedes-Benz of Boston responded

Thank you for trusting our team with your Mercedes-Benz vehicle, Henry! We look forward to providing five-star care to you again next time! - Mercedes-Benz of Boston

November 05, 2022

Dealership Rating
Employee Rating

Jimmy was very efficient and got the job done quickly and kept me informed about how it was going. He has a very kind and friendly demeanor. More

by Rst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis , Chip McCarty

Nov 07, 2022

Mercedes-Benz of Boston responded

Jimmy and the team are thrilled that your visit was a five-star experience! We look forward to assisting you again during your next visit to Mercedes-Benz of Boston! Thank you!

October 24, 2022

Dealership Rating
Employee Rating

Walking in feels you walking home, from greeting or recognizing or polite snd Wonderful employee dedicated to this dealership I’ve been coming for seven years now and every time I get there Albert’s or More

by gmucelli1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Mercedes-Benz of Boston responded

Hello Gezim, We're pleased to hear that your visit was a positive experience! We appreciate you taking the time to leave our team such a kind review and look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

October 22, 2022

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Employee Rating

Good service, courteous staff, always on time, nice facilities, great hours. Highly recommend without reservations! More

by christianlaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda

Oct 25, 2022

Mercedes-Benz of Boston responded

Thank you for sharing your recommendation, Christian! -Mercedes-Benz of Boston

October 05, 2022

Dealership Rating
Employee Rating

Great service and comfortable waiting area with amenities and refreshments. Albert was communicative and very helpful More

by Breakers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Mercedes-Benz of Boston responded

We appreciate you leaving the Mercedes-Benz of Boston team with such a great review! Albert is glad you had such a great experience and hopes you visit us again! Thank you!

October 02, 2022

Dealership Rating
Employee Rating

Horrible customer service, to charge 199 for putting a battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as we More

by Damian89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Davis

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