Albert Berisha | Page 16

They have excellent service and the staff is do very friendly. Always accommodating. Even in short notice. Albert is wonderful. friendly. Always accommodating. Even in short notice. Albert is wonderful. More

Print

TERRIBLE- I went in for my 20k mile service. They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles wheels should not be cracking. They blamed me. I baby my car- no way was this my fault. 20,000 miles and cracking is not normal. They also told me they were recently sited twice by inspections and had to be extra careful and inferred that if they weren't sited that they would have let it slide. Granted, they gave me a "discount" but they should stand behind their product with only 20,000 miles on it. I looked online and saw many complaints about this as well. Now I know why they offered insurance to begin with....If you can't guarantee 20,000 miles then you shouldn't be in business. More

Print

Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More

Print

Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. More

Print

Great communication, fast shuttle arrangement, the car was cleaned inside and outside very well after the services. was cleaned inside and outside very well after the services. More

Print

Albert is great to work with, knowledgeable responsive and very professional. Wonderful dealership… both sales and service! and very professional. Wonderful dealership… both sales and service! More

Print

First is the professionalism of the team toward the customer and each other - Second is the cleanliness of the facility. I was pleased with the updates while I waited and being escorted and introduce customer and each other - Second is the cleanliness of the facility. I was pleased with the updates while I waited and being escorted and introduced to the person accepting my payment. The wash and front vacuum was appreciated. My favorite was having the door opened for me when leaving- nice touch! More

Print

The staff is very friendly and the quality of work is excellent. The facility is very clean and neat. excellent. The facility is very clean and neat. More

Print

As usual, the staff in Somerville treats me very professional and will individual attention - super satisfied once again!! professional and will individual attention - super satisfied once again!! More

Print

I've done business for over 15 years..they are the BEST....MY next purchase will be there!! BEST....MY next purchase will be there!! More

Print