Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 15

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

June 11, 2022

Dealership Rating
Employee Rating

Friendly, effective and respectful. I rank it number 1 among all dealership In the area More

by llhsiao2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Mercedes-Benz of Boston responded

Thank you for the five stars! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs.

June 09, 2022

Dealership Rating
Employee Rating

Excellent service and attention to detail. Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service More

by jedwards112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Mercedes-Benz of Boston responded

We agree -- Albert is the best! We're so glad they gave you five-star service and helped you feel at ease with your experience at Mercedes-Benz of Boston! We will see you next time! Thank you!

June 04, 2022

Dealership Rating
Employee Rating

We went there for servicing. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place. More

by morgen.chimp-0a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda , Michael Vo

Jun 06, 2022

Mercedes-Benz of Boston responded

Thank you for the five stars, Morgen! We hope to see you here at Mercedes-Benz of Boston for many more positive experiences in the future.

May 29, 2022

Dealership Rating
Employee Rating

Albert was excellent to work with, super diligent, punctual and very concise as he always is More

by Joyce S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Mercedes-Benz of Boston responded

Thank you for the review, Joyce! We are happy to hear that Albert could help you out, and we hope to see you here at Mercedes-Benz of Boston for any and all of your future auto needs.

May 28, 2022

Dealership Rating
Employee Rating

I'm at this dealership since 2014 no problem in services or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M More

by Arcady's Carpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Jimmy Maniatis

Jun 01, 2022

Mercedes-Benz of Boston responded

It means the world to us that you feel confident coming to us for all your automotive needs! From sales to service, we strive to provide five-star care to all customers who visit Mercedes-Benz of Boston, and we're glad we succeeded! Rob, Patrick, and Jimmy all look forward to many more experiences together in the future! Thank you!

May 21, 2022

Dealership Rating
Employee Rating

Excellent service from Albert Berisha my service advisor, dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers More

by Saidsignor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 23, 2022

Mercedes-Benz of Boston responded

It's wonderful to hear that we've made your day easier! Thank you for rating Albert and Mercedes-Benz of Boston five stars!

May 20, 2022

Dealership Rating
Employee Rating

Very professional and prompt service! Great experience from all the staff at this dealership! I recommend them 100% More

by Richv0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Mercedes-Benz of Boston responded

Your review has made our day! Thank you for leaving Mercedes-Benz of Boston your awesome five-star feedback!

May 19, 2022

Dealership Rating
Employee Rating

It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e More

by Bedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Mercedes-Benz of Boston responded

Thank you for taking the time to share your awesome review! It was our pleasure to provide you with a 5-star service experience! Albert will be ecstatic to see your positive rating!

May 07, 2022

Dealership Rating
Employee Rating

Michael Robinson is great and very helpful. He took time to explain the service to me and answer my questions. More

by Farah Maniei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

May 09, 2022

Mercedes-Benz of Boston responded

Farah - we're so happy to hear that Michael took such great care of you! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

March 07, 2022

Dealership Rating
Employee Rating

Carlos is the best sales person I never see his so helpful I really appreciate you what you did to me and my family Thank you so much More

by Abiy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Julio Carvajal, Carlos Romero, Michael Vo

Mar 09, 2022

Mercedes-Benz of Boston responded

It means the world to us to hear that Carlos gave you such excellent care! Thank you for rating Mercedes-Benz of Boston five stars!

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