Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 15

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Albert Berisha

May 28, 2022

Dealership Rating
Employee Rating

I'm at this dealership since 2014 no problem in services or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M More

by Arcady's Carpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Jimmy Maniatis

Jun 01, 2022

Mercedes-Benz of Boston responded

It means the world to us that you feel confident coming to us for all your automotive needs! From sales to service, we strive to provide five-star care to all customers who visit Mercedes-Benz of Boston, and we're glad we succeeded! Rob, Patrick, and Jimmy all look forward to many more experiences together in the future! Thank you!

May 21, 2022

Dealership Rating
Employee Rating

Excellent service from Albert Berisha my service advisor, dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers More

by Saidsignor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 23, 2022

Mercedes-Benz of Boston responded

It's wonderful to hear that we've made your day easier! Thank you for rating Albert and Mercedes-Benz of Boston five stars!

May 20, 2022

Dealership Rating
Employee Rating

Very professional and prompt service! Great experience from all the staff at this dealership! I recommend them 100% More

by Richv0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Mercedes-Benz of Boston responded

Your review has made our day! Thank you for leaving Mercedes-Benz of Boston your awesome five-star feedback!

May 19, 2022

Dealership Rating
Employee Rating

It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e More

by Bedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Mercedes-Benz of Boston responded

Thank you for taking the time to share your awesome review! It was our pleasure to provide you with a 5-star service experience! Albert will be ecstatic to see your positive rating!

May 07, 2022

Dealership Rating
Employee Rating

Michael Robinson is great and very helpful. He took time to explain the service to me and answer my questions. More

by Farah Maniei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

May 09, 2022

Mercedes-Benz of Boston responded

Farah - we're so happy to hear that Michael took such great care of you! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

March 07, 2022

Dealership Rating
Employee Rating

Carlos is the best sales person I never see his so helpful I really appreciate you what you did to me and my family Thank you so much More

by Abiy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis , Julio Carvajal, Carlos Romero, Michael Vo

Mar 09, 2022

Mercedes-Benz of Boston responded

It means the world to us to hear that Carlos gave you such excellent care! Thank you for rating Mercedes-Benz of Boston five stars!

March 01, 2022

Dealership Rating
Employee Rating

They have excellent service and the staff is do very friendly. Always accommodating. Even in short notice. Albert is wonderful. More

by Brchartoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Patrick Titshaw

Mar 03, 2022

Mercedes-Benz of Boston responded

Thank you for the kind comments about our team! We're honored to have you as a Mercedes-Benz of Boston customer and look forward to your next visit!

February 17, 2022

Dealership Rating
Employee Rating

TERRIBLE- I went in for my 20k mile service. They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles More

by BrianJeep4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Vo

Mar 04, 2022

Mercedes-Benz of Boston responded

We regret to hear about this experience, Brian. We'd like to help resolve these concerns and improve your impression of us. Please reach out at your earliest convenience. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

January 15, 2022

Dealership Rating
Employee Rating

Erika was very professional and polite.I felt very comfortable with her.Everything went well. More

by michelcollazo1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda

Jan 18, 2022

Mercedes-Benz of Boston responded

We're so glad you enjoyed your experience with Erika & the team here at Mercedes-Benz of Boston! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

January 03, 2022

Dealership Rating
Employee Rating

Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. More

by Joe B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your service needs, Joe! We appreciate your loyal business and look forward to your next visit!

...
15
...

Dealership Inventory (395 Vehicles)

used 2019 Audi A6 car, priced at $25,998
2019 Audi A6
used
Daytona Gray Pearl exterior
Automatic
quattro
used 2022 Audi Q3 car, priced at $25,498
2022 Audi Q3
used
Glacier White exterior
Automatic
quattro
used 2024 Honda Accord Hybrid car, priced at $33,798
2024 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-Wheel Drive
used 2017 Hyundai Tucson car, priced at $8,498
2017 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
used 2020 Jeep Gladiator car, priced at $19,198
2020 Jeep Gladiator
used
Firecracker Red exterior
Automatic
4x4
used 2021 Mercedes-Benz AMG C 63 car, priced at $57,998
2021 Mercedes-Benz AMG C 63
used
designo Cardinal Red exterior
Automatic
Rear-wheel Drive