Albert Berisha | Page 15
Director of Customer Care
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
187 Reviews
Write a Review187 Reviews of Albert Berisha
May 28, 2022
I'm at this dealership since 2014 no problem in services or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M More
Other Employees Tagged: Patrick Titshaw, Jimmy Maniatis
May 21, 2022
Excellent service from Albert Berisha my service advisor, dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers More
May 19, 2022
It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the end of the service of my car.I would recommend this place to everyone. More
May 07, 2022
Michael Robinson is great and very helpful. He took time to explain the service to me and answer my questions. He took time to explain the service to me and answer my questions. More
Other Employees Tagged: Michael Robinson
March 07, 2022
Carlos is the best sales person I never see his so helpful I really appreciate you what you did to me and my family Thank you so much helpful I really appreciate you what you did to me and my family Thank you so much More
Other Employees Tagged: Jeff Davis , Julio Carvajal, Carlos Romero, Michael Vo
March 01, 2022
They have excellent service and the staff is do very friendly. Always accommodating. Even in short notice. Albert is wonderful. friendly. Always accommodating. Even in short notice. Albert is wonderful. More
Other Employees Tagged: Jeff Davis, Patrick Titshaw
February 17, 2022
TERRIBLE- I went in for my 20k mile service. They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles wheels should not be cracking. They blamed me. I baby my car- no way was this my fault. 20,000 miles and cracking is not normal. They also told me they were recently sited twice by inspections and had to be extra careful and inferred that if they weren't sited that they would have let it slide. Granted, they gave me a "discount" but they should stand behind their product with only 20,000 miles on it. I looked online and saw many complaints about this as well. Now I know why they offered insurance to begin with....If you can't guarantee 20,000 miles then you shouldn't be in business. More
Other Employees Tagged: Michael Vo
January 15, 2022
Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More
Other Employees Tagged: Erika Pineda
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