Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 8

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

February 13, 2024

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Employee Rating

Mercedes Benz of Boston always treats me with respect. I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that More

by JohnT1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Boston responded

John, it's great to know that Patrick and Michael at Mercedes-Benz of Boston have been taking good care of you and your Mercedes-Benz E class. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

February 11, 2024

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Albert Berisha. manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-de More

by fables.bracket_01
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis , Kenny

Feb 12, 2024

Mercedes-Benz of Boston responded

We're so glad to know that Albert and Kenny provided you with excellent service at Mercedes-Benz of Boston. We appreciate your kind words, and we'll be sure to pass them along!

January 24, 2024

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Albert and team are always professional and courteous. They keep us well informed throughout the service process More

by bruce
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Recommend Dealer
Yes
Jan 24, 2024

Mercedes-Benz of Boston responded

We're glad to know that our team at Mercedes-Benz of Boston provided you with professional and courteous service. We always aim to keep our customers well-informed throughout the process. Thanks for your feedback!

January 17, 2024

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Always have a good track record with this Mercedes-Benz location. Never had an issue with their services or prices! More

by jean.fuentes0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jan 17, 2024

Mercedes-Benz of Boston responded

Hi Jean! We're glad to know that you had consistently positive experiences with us at Mercedes-Benz of Boston. Thanks for your support and trust in our services!

January 13, 2024

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Best service in Boston, good costumer service fast and clean. I take both of my vehicles there and I always been happy More

by safetoboni
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose , Julio Carvajal

Jan 16, 2024

Mercedes-Benz of Boston responded

We're delighted to know that you've had positive experiences with us at Mercedes-Benz of Boston! We appreciate your trust in our service team for both of your vehicles. Thanks for the review and we look forward to serving you again soon!

January 07, 2024

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Fast and friendly the staff was amazing I had my kids there and they make sure they were happy waiting on my car More

by petromalcolm
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jan 08, 2024

Mercedes-Benz of Boston responded

We're glad to know our team at Mercedes-Benz of Boston was able to provide a fast and friendly service while also keeping your kids entertained. We appreciate the positive feedback!

December 31, 2023

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Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by More

by reggienuRy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

We're so glad to know that our team at Mercedes-Benz of Boston has consistently provided you with excellent service! Your kind words are greatly appreciated and we'll be sure to pass them along, especially to Mike R. We look forward to continuing the great work for your future visits. Happy holidays!

December 24, 2023

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Excellent this is the best service and interaction ever. Thank you and keep up the good work More

by Paigeacademy
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Dec 29, 2023

Mercedes-Benz of Boston responded

Hi Paige! Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and interaction at Mercedes-Benz of Boston. Customer satisfaction is our top priority, and we appreciate your feedback. Have a great day!

December 19, 2023

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I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years More

by Jim
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 21, 2023

Mercedes-Benz of Boston responded

Hey Jim, thank you for the 5-star rating! We're delighted to know that Albert and our team at Mercedes-Benz of Boston have earned your trust over the years. We appreciate you choosing us for all your service needs! Safe travels!

December 13, 2023

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Employee Rating

I’ve been a Herb Chambers customer for 15 years because of the outstanding customer service. More

by N/A
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Murphy

Dec 13, 2023

Mercedes-Benz of Boston responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Mercedes-Benz of Boston Team

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