Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 8

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Albert Berisha

January 13, 2024

Dealership Rating
Employee Rating

Best service in Boston, good costumer service fast and clean. I take both of my vehicles there and I always been happy More

by safetoboni
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose , Julio Carvajal

Jan 16, 2024

Mercedes-Benz of Boston responded

We're delighted to know that you've had positive experiences with us at Mercedes-Benz of Boston! We appreciate your trust in our service team for both of your vehicles. Thanks for the review and we look forward to serving you again soon!

January 07, 2024

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Fast and friendly the staff was amazing I had my kids there and they make sure they were happy waiting on my car More

by petromalcolm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Jan 08, 2024

Mercedes-Benz of Boston responded

We're glad to know our team at Mercedes-Benz of Boston was able to provide a fast and friendly service while also keeping your kids entertained. We appreciate the positive feedback!

December 31, 2023

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Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by More

by reggienuRy1
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2024

Mercedes-Benz of Boston responded

We're so glad to know that our team at Mercedes-Benz of Boston has consistently provided you with excellent service! Your kind words are greatly appreciated and we'll be sure to pass them along, especially to Mike R. We look forward to continuing the great work for your future visits. Happy holidays!

December 24, 2023

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Excellent this is the best service and interaction ever. Thank you and keep up the good work More

by Paigeacademy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Dec 29, 2023

Mercedes-Benz of Boston responded

Hi Paige! Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and interaction at Mercedes-Benz of Boston. Customer satisfaction is our top priority, and we appreciate your feedback. Have a great day!

December 19, 2023

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I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years More

by Jim
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2023

Mercedes-Benz of Boston responded

Hey Jim, thank you for the 5-star rating! We're delighted to know that Albert and our team at Mercedes-Benz of Boston have earned your trust over the years. We appreciate you choosing us for all your service needs! Safe travels!

December 13, 2023

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I’ve been a Herb Chambers customer for 15 years because of the outstanding customer service. More

by N/A
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Recommend Dealer
Yes

Other Employees Tagged: Matt Murphy

Dec 13, 2023

Mercedes-Benz of Boston responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Mercedes-Benz of Boston Team

December 12, 2023

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I just recently got my GLS 450 serviced at the this dealership and they were extremely helpful and professional. Highly recommend this dealership! More

by Hillambert36
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis , Matt Murphy

Dec 12, 2023

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your GLS 450! We appreciate your support and look forward to serving you again in the future!

December 12, 2023

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I’m extremely satisfied with the service department and my service advisor, Albert. My recent experience for scheduled maintenance was excellent. They always provide top notch quality service and great cus More

by Ari
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Mercedes-Benz of Boston responded

Hey Ari, it's fantastic to know that Albert and our service team at Mercedes-Benz of Boston have consistently provided you with top-notch quality service experiences. Thanks for choosing and recommending us! We'll see you next time. Safe travels!

November 22, 2023

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I trusted Mercedes-Benz of Boston, especially Albert when my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my ca More

by Pete Wang
Service Price Transparency
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Recommend Dealer
Yes
Nov 24, 2023

Mercedes-Benz of Boston responded

Hi Pete! We're delighted to know that Albert and our service team at Mercedes-Benz of Boston have consistently provided you with excellent care over the past decade. We appreciate your trust in us for all these years!

October 30, 2023

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Albert Berisha is the best service advisor that I dealt with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch. More

by Saidsignor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Anthony Dinardi, Michael Robinson , Julio Carvajal

Nov 01, 2023

Mercedes-Benz of Boston responded

Hi Saidsignor! It's fantastic to know that Albert has set the bar high with his excellent service at Mercedes-Benz of Boston. We appreciate your loyalty and look forward to many more years of serving you!

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