Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 9

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
187 Reviews
4.9

187 Reviews

Write a Review

187 Reviews of Albert Berisha

October 26, 2023

Dealership Rating
Employee Rating

Once again, the service was exceptional and timely. The dealership answered all my questions and concerns More

by bhorgan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Oct 26, 2023

Mercedes-Benz of Boston responded

We're glad to know you had another exceptional experience with us at Mercedes-Benz of Boston! We always aim for timely service and clear communication. Thanks for the positive feedback!

October 19, 2023

Dealership Rating
Employee Rating

Excellent service and care as always. On time, reasonable price, great loaner car as well. More

by jruggieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Oct 19, 2023

Mercedes-Benz of Boston responded

It's wonderful to read reviews like yours! Thank you for being part of our family! - Mercedes-Benz of Boston

October 17, 2023

Dealership Rating
Employee Rating

Jimmy was great - answered all my questions. .I was in and out in less than 90 minutes More

by hughrwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Oct 18, 2023

Mercedes-Benz of Boston responded

Thank you for your feedback! We're happy to hear that Jimmy provided you with excellent service and answered all your questions. We look forward to serving you again in the future! Safe travels!- The Mercedes-Benz of Boston Team

October 07, 2023

Dealership Rating
Employee Rating

Customer service is 10 out of 10! My car was in for service and I was more than happy to wait in the lovely waiting area and was kept up to speed on the progress of my car. Would reco More

by hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Oct 09, 2023

Mercedes-Benz of Boston responded

Hillary, we're delighted to know you had a 10 out of 10 experience at Mercedes-Benz of Boston! We appreciate your recommendation and are glad our team kept you informed throughout the service process. Thanks for choosing us!

October 01, 2023

Dealership Rating
Employee Rating

Service is always first rate, Thanks to Albert who always delivers! Makes the entire process great. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Mercedes-Benz of Boston responded

We appreciate your loyalty and shoutout to Albert at Mercedes-Benz of Boston! We hope to serve you again in the future. Safe travels!

September 29, 2023

Dealership Rating
Employee Rating

Excellent in all departments. Have been dealing with this dealership for many years. Always a great experience! More

by corvis_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Jimmy Maniatis

Oct 02, 2023

Mercedes-Benz of Boston responded

We're delighted to know you've had consistently great experiences with us at Mercedes-Benz of Boston over the years. Thank you for your continued support and this wonderful review!

September 20, 2023

Dealership Rating
Employee Rating

I have taken my G-wagen for 8 years now and have been very pleased with the quality and consistency of the service. The service writers are great and I can sometimes meet with the mechanic to discuss r More

by Fbieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Mercedes-Benz of Boston responded

We're so glad to know you've been pleased with our service over the years at Mercedes-Benz of Boston. We always aim for quality and consistency, and we appreciate your trust in us! Looking forward to assisting with any future upgrades on your G-wagen.

September 11, 2023

Dealership Rating
Employee Rating

The service at Mercedes Benz of Boston is competent, reliable, and friendly. Thanks for everything. More

by rlevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Sep 14, 2023

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with our service at Mercedes Benz of Boston. We'll see you next time!

August 30, 2023

Dealership Rating
Employee Rating

Great service, stellar staff! I am always treated as a valued customer and issues are quickLy addressed and resolved. More

by lmf_810
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chadi Chakar, Michael Robinson , Max Wang

Aug 31, 2023

Mercedes-Benz of Boston responded

Thank you for the 5-star rating! We're delighted to know that you've consistently received great service from our team at Mercedes-Benz of Boston. We appreciate your kind words and look forward to serving you again in the future! Safe travels!

August 25, 2023

Dealership Rating
Employee Rating

Came in to get the car repaired, Albert was attentive, highly responsive and always ready with an update. They supplied me with a loaner for a few days while it was being repaired and it was the same mode More

by Aaron Lindahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

Aug 29, 2023

Mercedes-Benz of Boston responded

Hi Aaron, It's great to know that Albert and our team at Mercedes-Benz of Boston provided you with attentive service during your car repair. We're glad the loaner vehicle gave you a glimpse into newer models! Thanks for sharing your experience.

...
9
...

Dealership Inventory (395 Vehicles)

used 2019 Audi A6 car, priced at $25,998
2019 Audi A6
used
Daytona Gray Pearl exterior
Automatic
quattro
used 2022 Audi Q3 car, priced at $25,498
2022 Audi Q3
used
Glacier White exterior
Automatic
quattro
used 2024 Honda Accord Hybrid car, priced at $33,798
2024 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-Wheel Drive
used 2017 Hyundai Tucson car, priced at $8,498
2017 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
used 2020 Jeep Gladiator car, priced at $19,198
2020 Jeep Gladiator
used
Firecracker Red exterior
Automatic
4x4
used 2021 Mercedes-Benz AMG C 63 car, priced at $57,998
2021 Mercedes-Benz AMG C 63
used
designo Cardinal Red exterior
Automatic
Rear-wheel Drive