Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 9

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

December 12, 2023

Dealership Rating
Employee Rating

I just recently got my GLS 450 serviced at the this dealership and they were extremely helpful and professional. Highly recommend this dealership! More

by Hillambert36
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis , Matt Murphy

Dec 12, 2023

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your GLS 450! We appreciate your support and look forward to serving you again in the future!

December 12, 2023

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I’m extremely satisfied with the service department and my service advisor, Albert. My recent experience for scheduled maintenance was excellent. They always provide top notch quality service and great cus More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Mercedes-Benz of Boston responded

Hey Ari, it's fantastic to know that Albert and our service team at Mercedes-Benz of Boston have consistently provided you with top-notch quality service experiences. Thanks for choosing and recommending us! We'll see you next time. Safe travels!

November 22, 2023

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I trusted Mercedes-Benz of Boston, especially Albert when my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my ca More

by Pete Wang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 24, 2023

Mercedes-Benz of Boston responded

Hi Pete! We're delighted to know that Albert and our service team at Mercedes-Benz of Boston have consistently provided you with excellent care over the past decade. We appreciate your trust in us for all these years!

October 30, 2023

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Albert Berisha is the best service advisor that I dealt with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch. More

by Saidsignor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Anthony Dinardi, Michael Robinson , Julio Carvajal

Nov 01, 2023

Mercedes-Benz of Boston responded

Hi Saidsignor! It's fantastic to know that Albert has set the bar high with his excellent service at Mercedes-Benz of Boston. We appreciate your loyalty and look forward to many more years of serving you!

October 26, 2023

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Employee Rating

Once again, the service was exceptional and timely. The dealership answered all my questions and concerns More

by bhorgan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Oct 26, 2023

Mercedes-Benz of Boston responded

We're glad to know you had another exceptional experience with us at Mercedes-Benz of Boston! We always aim for timely service and clear communication. Thanks for the positive feedback!

October 19, 2023

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Excellent service and care as always. On time, reasonable price, great loaner car as well. More

by jruggieri
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Oct 19, 2023

Mercedes-Benz of Boston responded

It's wonderful to read reviews like yours! Thank you for being part of our family! - Mercedes-Benz of Boston

October 17, 2023

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Employee Rating

Jimmy was great - answered all my questions. .I was in and out in less than 90 minutes More

by hughrwhite
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Maniatis

Oct 18, 2023

Mercedes-Benz of Boston responded

Thank you for your feedback! We're happy to hear that Jimmy provided you with excellent service and answered all your questions. We look forward to serving you again in the future! Safe travels!- The Mercedes-Benz of Boston Team

October 07, 2023

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Employee Rating

Customer service is 10 out of 10! My car was in for service and I was more than happy to wait in the lovely waiting area and was kept up to speed on the progress of my car. Would reco More

by hillary
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Schneider Limose

Oct 09, 2023

Mercedes-Benz of Boston responded

Hillary, we're delighted to know you had a 10 out of 10 experience at Mercedes-Benz of Boston! We appreciate your recommendation and are glad our team kept you informed throughout the service process. Thanks for choosing us!

October 01, 2023

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Service is always first rate, Thanks to Albert who always delivers! Makes the entire process great. More

by JM
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2023

Mercedes-Benz of Boston responded

We appreciate your loyalty and shoutout to Albert at Mercedes-Benz of Boston! We hope to serve you again in the future. Safe travels!

September 29, 2023

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Employee Rating

Excellent in all departments. Have been dealing with this dealership for many years. Always a great experience! More

by corvis_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Jimmy Maniatis

Oct 02, 2023

Mercedes-Benz of Boston responded

We're delighted to know you've had consistently great experiences with us at Mercedes-Benz of Boston over the years. Thank you for your continued support and this wonderful review!

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