Albert Lopez | Page 6

I didn’t like when I take the car for oil change sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need i sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need improve thr wait for take any cars I recommend that call the customer I will take. Longer so won’t be wait for too long but I like the service though be nice you give a gift card of Starbucks thanks More

Report | Print

Always can count on Albert Lopez with my service and to keep my informed though out the whole process. Thanks. keep my informed though out the whole process. Thanks. More

Report | Print

I had an appointment today and Longo expedited it for me so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. so I made it to the appointment on time. Lounge was great, with starbucks and subway, and Wi-Fi. More

Report | Print

personnel no complaint,excellent.except the technician personnel no complaint,excellent. except the technician working on the air bag recall put some small scratch on the dashboard,too small to complain b personnel no complaint,excellent. except the technician working on the air bag recall put some small scratch on the dashboard,too small to complain but my wife is not happy. More

Report | Print

I’ve been with Longo for many years. The service department is doing good & excellent works on my car. They are friendly & courteous to customers. department is doing good & excellent works on my car. They are friendly & courteous to customers. More

Report | Print

Best dealership by far. I have purchased 9 cars here and am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all am very satisfied with all of their services and personnel, especially Kayla Santos, Cassey Casteneda, and all the service department, including all the Toyota service department management, especially Paul Leblanc, Rob McGuire, and Kevin Holley. More

Report | Print

For this visit Albert was helping me out. He was very patient with me. And he provided one of the best customer service experiences I’ve had anywhere. I’m not very trusty with vehicles. I’ve had a long h patient with me. And he provided one of the best customer service experiences I’ve had anywhere. I’m not very trusty with vehicles. I’ve had a long history with my many cars that all had problems. Specifically my first car which not long after acquiring it had one problem after another. Thank you Longo Toyota and thank you Albert for the wonderful gift of service you provided this visit. Thank you. More

Report | Print

Vehicle was serviced at a timely mannerService rep was Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns Vehicle was serviced at a timely manner Service rep was very helpful. Very detailed with explaining what was required. Didn’t miss any of my concerns with the vehicle. More

Report | Print

Had a great experience and satisfied with the service provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. More

Report | Print

Longo is the best dealer I ever have known - providing excellent, reliable customer service. Albert Lopez is a knowledgeable, friendly advisor anyone can rely on. excellent, reliable customer service. Albert Lopez is a knowledgeable, friendly advisor anyone can rely on. More

Report | Print