Alberto Tejada | Page 4

A great experience We went to Honda of Columbia on a Friday night and text drove a few CR-Vs. The next day, as we were going back to see the cars in the daylight, our s We went to Honda of Columbia on a Friday night and text drove a few CR-Vs. The next day, as we were going back to see the cars in the daylight, our sales representative called us to see if there were any questions he could answer. We went in armed with a TrueCar.com price on the vehicle we wanted. When we checked it against the price we were offered the night before, the dealer price was actually slightly less than TrueCar.com, so they gave us that lower price. After test driving a few more configurations of the 2015 and 2016 models, we ended up buying a CR-V of a different color. The only negative for us was the hard sell on the extended warranty plan. Tying that into the monthly payment made it seem like a small amount of money, but in reality it was quite expensive. When I declined the plan, we were asked several additional times if we were sure....we were. The manager actually had to retype the paperwork, as he had plugged the plan in before talking to us about it. More

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No flim flam here I just had a very nice experience at Honda of Columbia. I expressed some interest over the internet to all of the local dealers and Robert Burgess of I just had a very nice experience at Honda of Columbia. I expressed some interest over the internet to all of the local dealers and Robert Burgess of Honda of Columbia was the first salesman to reach out to me. Once I told Robert what I was looking for he promptly provided me with the bottom line concerning my desired purchase. The dealership had the vehicle I wanted in stock. The great thing about buying a Honda is that it's such a quality vehicle at a great price that the salesman is there to gently facilitate the transaction, not to ware you down into submission with flim flam. Robert simply under promised and over delivered. Thank you. More

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Excellent dealership I have driven a Honda Odyssey for the past 10 years. When I recently brought my car in for extensive service, I received honest advice from the servi I have driven a Honda Odyssey for the past 10 years. When I recently brought my car in for extensive service, I received honest advice from the service personnel about the life of my car. Upon deciding to look at a new car, Leroy Doby gave me excellent information, advice, and service at Honda of Columbia, and Al Tejada made the business side run smoothly. It was a great experience and I recommend Leroy and this dealership highly. More

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Car Buying Made a Pleasure Purchasing a car can be an agonizing process. At some dealerships you feel like you are being stalked as you approach, interrogated if you ask for a t Purchasing a car can be an agonizing process. At some dealerships you feel like you are being stalked as you approach, interrogated if you ask for a test drive and blooded after price negotiations. None of this happens at Honda of Columbia. Every employee is a professional and customers are treated with great respect. The result is a pleasurable experience for the customer. The employees of Honda of Columbia are fair, honest and strive to meet the needs of their customers. My primary interface was with salesman John Nick.. All employees I worked with did an outstanding job. More

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Love my new car I was involved in a car accident and my 2001 Honda Civic was totaled. After some research, I decided I wanted to get a 2015 Honda Civic. I had been t I was involved in a car accident and my 2001 Honda Civic was totaled. After some research, I decided I wanted to get a 2015 Honda Civic. I had been to this dealership before to have my 2001 Honda serviced. I thought I wanted a LX model but Matt showed me the SE and Lx side by side and asked me which features were important to me. After seeing the SE, I realized that it had everything that was important to me. I appreciated the time he spent going over all the new features I was not familiar with. I love Hondas and when it is time for my husband to get a new car, we plan on going back to Honda of Columbia and will ask for Matt. There was a small smudge on the inside driver's door and Matt got that taken care of before I took delivery of the car, the smudge wasn't a big deal to me but I really appreciated that Matt had it fixed. More

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Great experience with non nonsense approach! Requested a quote online and by the end of the day I had a new Honda Accord at a fair price. Dealt with Jamie Bostrom (salesman) and Al (Run DMC) Tej Requested a quote online and by the end of the day I had a new Honda Accord at a fair price. Dealt with Jamie Bostrom (salesman) and Al (Run DMC) Tejada- Manager. They were very respectful of my time. The process took less time than I anticipated. I cannot begin to tell you how agonizing it normally is to purchase a car. This was definitely not the case with this car. I would highly recommend Honda of Columbia to others especially if you want to save time and money! More

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Salesman and Financial Expert superior Robert Lynch, salesman, was knowledgeable, friendly and most helpful. He guided me through the lot, explaining the details of the 2 models I was inter Robert Lynch, salesman, was knowledgeable, friendly and most helpful. He guided me through the lot, explaining the details of the 2 models I was interested in, accompanied me on 2 test drives, and led me through the purchasing process. He explained details of certain options after the sale before sending me on my way. I received follow-up emails from him immediately. Couldn't have gone more smoothly, thanks to Bob. Al Tejada, the financial expert, was clearly experienced. He checked the interest rates, including that offered by my bank, and was able to beat them all. He presented me with five service options and customized one that especially fit my needs. The final bottom line was in my wheel-house. I couldn't be more pleased with the service given by both of these gentlemen, and my new Accord is super sweet, fits me perfectly. Thank you all. More

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Great Salesman, great price, love my car...BUT?? So...I have mixed feelings about this dealership. If I would have done this survey the day I purchased my new 2015 honda accord, I would have given al So...I have mixed feelings about this dealership. If I would have done this survey the day I purchased my new 2015 honda accord, I would have given all 5 stars with gold trim...But the follow up service is terrible. My salesperson, Robert, was great! He gave me a quote online, I came up there, test drove the car, signed the papers and left. And Al, great us great financing, which we appreciated!! However, the next week, I get a call back, and they put the wrong VIN number on all the papers I signed (I live 2 hours away) and I know everyone makes mistakes. I called first to see if they could overnight the papers, but no one said they would. I drove all the way up there and signed the papers (they did not reimburse me for gas or offer anything) and then the next day, the papers were overnighted to my house. Would have saved me a lot of trouble if they would have called and let me know they were planning to overnight the paperwork. Then it is now over a month since I have purchased my car, and I called the dealership and left message after message because I have not received my tags in the mail yet. and no one considered to call me back. Finally, got in touch with the title clerk(very nice) and told me to wait until next week because everything has bee processed. So now, its another waiting game. The customer follow up needs some work here. Other than that, its a nice dealership with reasonable pricing and good salespeople. But the "after-the-sale" customer service definitely needs some work. I do love my new car! More

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WOW!!! What a GREAT! experience. John Nick went above and beyond. We came back in on a day that John was off and Robert Aquino jumped right in and helped us, What a GREAT! experience. John Nick went above and beyond. We came back in on a day that John was off and Robert Aquino jumped right in and helped us, Thank you Robert. Alberto Tejada went the extra mile and got us great financing. We planed on going through our bank, both John and Alberto stated that they could get us a better deal. Listen to these Gentlemen they know what their talking about. We LOVE our new Pilot. Thank you all. More

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Matt did a great job! Matt and the rest of the team did a fantastic job! We are very happy with our new Honda CR-V. We were able to get the Red one my wife wanted with all Matt and the rest of the team did a fantastic job! We are very happy with our new Honda CR-V. We were able to get the Red one my wife wanted with all of the great safety features. I would recommend Honda of Columbia to anyone. Thanks for making this a great car buying experience! More

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