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Aleiya Rosales
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52 Reviews
52 Reviews
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52 Reviews of Aleiya Rosales
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March 16, 2024
I took my vehicle in for warranty work. The airbag was replaced with no complications. The airbag was replaced with no complications. More
by PUNISHER1392
Other Employees Tagged: Natalie Darisay
March 10, 2024
It was easy making a service reservation. My vehicle was ready within a few hours. I recommend service here. My vehicle was ready within a few hours. I recommend service here. More
by MAUIGRANDMADIANA
Other Employees Tagged: Natalie Darisay
March 09, 2024
Courteous receptionist. Early availability. Accessible parking. Great result explosion. Checked thoroughly. Nice staff. No charge first service Early availability. Accessible parking. Great result explosion. Checked thoroughly. Nice staff. No charge first service More
by MADEE808
Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay
March 09, 2024
Thorough and gets exactly to the point of why I came, and what I needed what I needed More
by EDWARDMARCELY001
Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay
March 07, 2024
Service department was kind and helpful. Brought my truck in for recall and it was fast and simple. Mahalo! Brought my truck in for recall and it was fast and simple. Mahalo! More
by KYCORDELL
Other Employees Tagged: Natalie Darisay
March 05, 2024
Aleiya is awesome! Excellent customer service.overall. The staff is friendly and efficient. Thank you for the great service work on my vehicle. Excellent customer service.overall. The staff is friendly and efficient. Thank you for the great service work on my vehicle. More
by SLGARC58
February 27, 2024
I was way over charged for an assessment for a repair that I told them existed. Rear hatchback door shocks. After 2 hours I was contacted and informed the door shocks needed to be replaced to keep the do that I told them existed. Rear hatchback door shocks. After 2 hours I was contacted and informed the door shocks needed to be replaced to keep the door open. (Knew that and wanted to know how much to replace the old door shocks) They informed me it would cost over $500.00 to repair both small door shocks. The worst part is I was charged $90.00 for the evaluation. (I knew what the problem was and didn’t need to be charged for that. I will NOT be returning to Nissan for repairs. More
by MRMATBROWN2002
Other Employees Tagged: Natalie Darisay
February 27, 2024
I booked my appoinment for normal maintenance at 8:30 am. At 11:00 I asked whats going on, and the agent said I just got your paperwork and they recommend a engine filter and cabin filter change. I asked i At 11:00 I asked whats going on, and the agent said I just got your paperwork and they recommend a engine filter and cabin filter change. I asked if it could be done right away because I needed to be at work. She said yes, 20 minutes Again I went to ask where my car was and was told I just received the paperwork. 3.5 hours sitting and waiting for my car. Do not book me at a time that you cannot accomodate me. That is bad customer service and no respect of time for your customers. When someone books an appointment, especially first thing in the am, you should have the personnel to do the job, or maybe the problem is with the clerk who sat on my paper work until I approached twice. I dont have time to sit and wait. Truthfully, I hesitated in buying at Jim Falk because of their customer service. There are other dealerships who do a much better job and dont leave you so frustrated every time I have to walk in those doors. More
by DARLAPHILLIPS0
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