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Aleiya Rosales
Aleiya Rosales at Jim Falk Motors of Maui
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Aleiya Rosales | Page 4

Service Advisor

Jim Falk Motors of Maui

260 Hana Hwy
Kahului, HI 96732

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4.2
52 Reviews
4.2

52 Reviews

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52 Reviews of Aleiya Rosales

February 24, 2024

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Employee Rating

I had an 1130 appt that I was told would last 2 hrs. At 1:30 I inquired how much longer it would be, and was told no one had looked at it yet. You cost me close to $1000 in lost wages for taking the aft More

by INFO@NORTHSHORELAWNS.NET
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Recommend Dealer
No
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Feb 26, 2024

Jim Falk Motors of Maui responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Jim Falk Motors Of Maui Team

February 24, 2024

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Good communication via email messages promoting service specials, Courteous service desk personnel, clean customer lounge, More

by DO.ER
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Recommend Dealer
Yes
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Feb 27, 2024

Jim Falk Motors of Maui responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Jim Falk Motors Of Maui, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Jim Falk Motors Of Maui Team

February 09, 2024

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They are very helpful and straight forward on what my vehicle needs. They are awesome More

by REGIEMARC
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Feb 12, 2024

Jim Falk Motors of Maui responded

Thank you for the positive review, Marc and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Jim Falk Motors Of Maui Team

February 05, 2024

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Employee Rating

Fast and easy service. Natalie was great, she got me in and out. I would highly recommend More

by Tlynn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Sam Bersamin, Ryan Westberg, Natalie Darisay

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Feb 07, 2024

Jim Falk Motors of Maui responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Natalie does for Jim Falk Motors Of Maui and our customers. Hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

February 02, 2024

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Employee Rating

Would be 5 star if I didn't have to come back for the out of stock sensor More

by junya50
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Feb 05, 2024

Jim Falk Motors of Maui responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Jim Falk Motors Of Maui Team

January 31, 2024

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Service and concerns were well addressed and Aleiya was very helpful and showed lots of Aloha. More

by DOCARE205
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Recommend Dealer
Yes
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Feb 02, 2024

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Aleiya and our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

January 30, 2024

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Very good service. Ryan and staff are real knowledgeable. Tires that I purchased were the best. More

by gene.suetos.lhs78
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Feb 01, 2024

Jim Falk Motors of Maui responded

Thank you so much, Gene, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

January 26, 2024

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Employee Rating

Well I can say the dealership is ok prices are high service at front is really good but mechanics take to long sometimes just for an oil change!!! More

by JLSC68
Recommend Dealer
Yes

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Jan 29, 2024

Jim Falk Motors of Maui responded

Aloha, My name is Jason Stewart. I would like to know a little more about your visit so we can correct it for the future. I'm also interested on why Amy and Lance were rated so low. If you have a moment please email me direct: jstewart@jimfalkmotorsofmaui.com

January 24, 2024

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Employee Rating

I was in a tight schedule and they where be able to get me in.. I bought my C8 Corvette from them to I get it serviced there More

by usaautodetailhans
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Stewart, Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Jan 26, 2024

Jim Falk Motors of Maui responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Jim Falk Motors Of Maui Team

January 21, 2024

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Employee Rating

.Very little customer service, if any. I am use to much better service when i get service. They did not treat us like they wanted us to come back. More

by rmacmoyle.504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Kealoha-Jacobson, Ryan Westberg, Natalie Darisay

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Jan 22, 2024

Jim Falk Motors of Maui responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Jim Falk Motors Of Maui Team

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