Alejandra Quintana | Page 13

Always professional and speedy service. Follow up is excellent. The waiting area is very accommodating. Follow up is excellent. The waiting area is very accommodating. More

by whale96 Verified Customer Verified Customer

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They have the Very BEST people but processes need a LOT OF Work I've received THREE emails and TWO text messages you don't find THAT just a little bit OVER the TOP heading towards ANNOYING? OF Work I've received THREE emails and TWO text messages you don't find THAT just a little bit OVER the TOP heading towards ANNOYING? More

by LTC ZAGATA Verified Customer Verified Customer

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Having an appointment at the Naples location doesn’t matter. I have been left sitting from 2-4 hours for a simple oil change. Meanwhile, the work on the car was done and moved back to the lot and I pers matter. I have been left sitting from 2-4 hours for a simple oil change. Meanwhile, the work on the car was done and moved back to the lot and I personally had to ask to be checked out. I have yet to have a positive experience at Naples Hyundai. The people in the office don’t seem to have any idea of who is doing what and they all seem very easily distracted and overwhelmed. I received a text message asking if I’d like a quote on the vehicle to sell while I was at the dealership. I am still waiting for the quote. Ft. Myers was able to get me in and out both times I visited. The only reason I keep bringing it back for service at this location is the warranty. More

by dabull7002 Verified Customer Verified Customer

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I love this dealership, the service I received is the reason why I keep coming back here to get my service! reason why I keep coming back here to get my service! More

by Hectorherrand Verified Customer Verified Customer

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Per usual Hyundai took care of me and my vehicle. This has been the second time where my service advisor was Alejandra she was great and managed to help me during what looked like to be the busiest t This has been the second time where my service advisor was Alejandra she was great and managed to help me during what looked like to be the busiest time of day. More

by WILLGERM13 Verified Customer Verified Customer

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Excellent service, Jorge was very professional and helpful, in just 2 hours my problem was resolved helpful, in just 2 hours my problem was resolved More

by Noel Verified Customer Verified Customer

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Our service rep, Alejandra, was very professional and helpful. Our recall repair was done earlier than expected which was great as we waited at the dealership. helpful. Our recall repair was done earlier than expected which was great as we waited at the dealership. More

by Florida Pro Verified Customer Verified Customer

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I didn’t have an appointment (during the busiest time of year), and they still fit me in and got my car back to me in under 2 hours! year), and they still fit me in and got my car back to me in under 2 hours! More

by finnekat Verified Customer Verified Customer

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The service was great! My contact was Alejandra Quintana, and she was incredible! Very helpful, very knowledgeable. All was just fine. This was my first service on my n My contact was Alejandra Quintana, and she was incredible! Very helpful, very knowledgeable. All was just fine. This was my first service on my new 2025 Hyundai Sonata Hybrid Limited - and I couldn't have been more pleased. I'll certainly come back to your dealership when I am in Naples. More

by burkso2 Verified Customer Verified Customer

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Alejandra Quintana in Service Dept. was great, service work was quick and waiting area was comfortable was great, service work was quick and waiting area was comfortable More

by JOSEPHPTHACKER Verified Customer Verified Customer

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