Alejandro Collazo

The staff are extremely helpful. They are knowledgeable and friendly and provide good advice. They've earned the business of several family members that now own CDJR vehicles They are knowledgeable and friendly and provide good advice. They've earned the business of several family members that now own CDJR vehicles More

by IAN.YATES Verified Customer Verified Customer

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Very clean very well maintained professional and friendly staff It was a great experience overall staff It was a great experience overall More

by kieffer4100 Verified Customer Verified Customer

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Great place great service, staff were amazing. If I had to say something negative , waited too long outside before someone came out If I had to say something negative , waited too long outside before someone came out More

by Ggelliott Verified Customer Verified Customer

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My vehicle service was handled as expected. Very good. It was a timely vehicle service. Very good. It was a timely vehicle service. More

by wacatlett Verified Customer Verified Customer

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Good service in a reasonable time frame. The Service Advisor was very good . No The Service Advisor was very good . No More

by gail890 Verified Customer Verified Customer

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I waited 20 minutes before anyone came to our car for service. Went up twice to ask for help. Worst service dealer experience service. Went up twice to ask for help. Worst service dealer experience More

by Hehngreg Verified Customer Verified Customer

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Work was done as promised could not though tell me delivery time on additional parts delivery time on additional parts More

by Robert.wolniakowski Verified Customer Verified Customer

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The oil change went smoothly. Would go to dealership again. And again and again and again. Would go to dealership again. And again and again and again. More

by Heather75 Verified Customer Verified Customer

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Cape Coral Dodge contacted me about a recall for my Dodge charger, the recall pertained to the airbags.They set up an appointment at nine on a Tuesday. We showed up at the scheduled time and were told it wou charger, the recall pertained to the airbags.They set up an appointment at nine on a Tuesday. We showed up at the scheduled time and were told it would be a few hours. After a few hours, we called to check on the status and were told that it would not be ready. I asked them to call me when it was ready. At end of business day I contacted and they told me it would be ready the next day and they would contact me. The next day came around and nobody had contacted me by 3 PM. I contacted our representative and he assured me that they would get it done and he would contact me. On the sixth day that they had the car the dealership called to let us know they had to take our car seat out to complete the recall, and they noticed there was a camera in the back, if they hadn’t contacted before day six, that leads me to believe they didn’t even start until then. That was the only communication that we received from the dealership. After back-and-forth for eight days, they finally got the issue fixed. No communication back-and-forth, anytime I needed to figure something out I had to call them. And I was without a car for eight days. When I asked them on day four the status I asked about a rental car and why they didn’t offer one from the start. At this point, I could not go get a rental car because they had my car and I was relying on family for transportation. When we picked the car up, they were unprofessional, many of the employees were just sitting around on their cell phone scrolling, it was next to impossible to find anyone to help us. Which is frustrating as there were a bunch of people sitting around on their cell phone that worked there. After finally finding big Mike, who was our representative, he haughtily asked me to sign, no apologies, no explanation. After signing the recall information, he handed me the keys and said do you know where your car is? I told him no and that I would like him to bring the car around. He found a porter and interrupted their scrolling time to go get the car. This whole experience was just sad. I take the car to the dealership where I bought it from which is 30 minutes from where I live because they have always given me good service. I hope that this changes and that this review really makes you think introspectively about your dealership and how you practice business. You left a young family without a car for eight days with no communication, no explanation, and no apologies. We will be purchasing a car in the next couple years for our second vehicle replacement and I will not be returning to this dealership. More

by Lawrenme863 Verified Customer Verified Customer

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Always so slow even with an appointment sat over 2 hours don't understand why you make an appointment don't understand why you make an appointment More

by dewalk01 Verified Customer Verified Customer

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