Alejandro Estremera | Page 5

I purchased a 2013 Honda Civic the end of December of 2013. My sales person was Alejandro Estremera Jr. I made my pre-purchase visit approximately a week before my actual purchase. During that time, A 2013. My sales person was Alejandro Estremera Jr. I made my pre-purchase visit approximately a week before my actual purchase. During that time, Alejandro stayed in touch with me via e-mail, answering all of my endless questions and inquiries, patiently and with a great deal of knowledge. I found him to be very informative, kind and he had the ability to calm the anxiety that comes with the purchase of a new car. When I finally made my final decision (and I might add there was no pressuring from Alejandro), I came to the dealer for a test drive. It was a Saturday and extremely hectic and choatic at the dealer. Despite all of this, I felt at all times that Alexjandro was focused on me and making my experience a good one. I drove away a happy camper with my shiny new Civic. I will not hesitate to recommend Paul Miller Honda in West Caldwell, and, in particular, Alejandro Estremera Jr. He certainly afforded me the time and space to make a rational decision on my own. He was kind, professional and above all I felt an immediate connection to him. Thank you for your time. I hope to keep in contact with him through the years. Linda Garbaccio Caldwell, New Jersey More

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I came to this dealership because my parents previously purchased a Honda Accord with Isabel. They were so impressed with the way they were treated that they recommended that I should purchase my vehicle t purchased a Honda Accord with Isabel. They were so impressed with the way they were treated that they recommended that I should purchase my vehicle there. First off, I am the type of person that likes to do extensive amounts of research about cars and the dealership before I even place foot into the place. The reviews I read online about Paul Miller Honda were great but more than that the recommendation by word of mouth is what brought me in. My parents even wanted to come with me to say hi to Isabel, thats how well they were treated! When I called the dealership, I found out Isabel was no longer in that department but she recommended Alejandro and said that he would take care of me, which he did exceptionally well! I came in there knowing what I wanted and my budget and he did everything he could to ensure that I got what I wanted. He listened to everything that I said I wanted and made sure he delivered and I could tell that he really cared about treating me right. My interaction with Alejandro started before I even stepped foot in the dealership as we communicated through the phone. He really was great, very professional, friendly, attentive, and accomodating. He turned what normally can be an exhausting frustrating experience, into an experience that was stress free and easy! You would think that after I purchased the car that would be it right? Nope, I got a call from Alejandro two days later making sure that everything was alright. I now know first hand the reason you guys were recommended! Thank you to Isabel and Alejandro for making sure I was taken care of. I left there so happy with my car and the experience! Look forward to seeing you guys again for when my sister purchases a car! More

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My previous Honda lease was almost up and I was scouting my next car. Looked at three brands, consulted my insurance company and Consumer Reports recommendations. Paul Miller was on everyone's "good guy" li my next car. Looked at three brands, consulted my insurance company and Consumer Reports recommendations. Paul Miller was on everyone's "good guy" list. I went to check out the Accord to see if it met my particular needs and it did. Alejandro was very low key, positive, helpful, and enthusiastic...all together. I decided to buy right on the spot and got a great deal and about an hour later I had my new car. I've done business with many dealers over the 60 years that I've been driving and while I've found Honda dealers to be the nicest, these guys are a cut above that. I enjoyed the whole experience and even had pleasant conversations with other salesman on the floor while Alejandro was getting my paperwork done and the new car ready. If the vehicle lives up to my past experiences and the reviews and the dealership's service is good...I've made a friend for life! More

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