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Alejandro Pelaez
4 Reviews
4 Reviews of Alejandro Pelaez
August 11, 2026
The service agent was polite calm and friendly. Explaining my service options was easy for him and he made the experience fun and a pleasure on Sunday. He was the only one there that day and perfor Explaining my service options was easy for him and he made the experience fun and a pleasure on Sunday. He was the only one there that day and performed flawlessly with one customer after another coming in More
by ALANAREY57
Verified CustomerOther Employees Tagged: Dylan Shay, Robert Estrada, Jeff Winton, Javier Muro, Michael Livanos, Chris O'connell, Johnny Browse, Steve Zigman
June 26, 2026
Im getting this review and I haven’t even got my car back yet. I find that odd. I had an oil pan leak and was quoted over $1000 to replaced an oil pan gasket. That is insane for a gasket that isn’t even a ga yet. I find that odd. I had an oil pan leak and was quoted over $1000 to replaced an oil pan gasket. That is insane for a gasket that isn’t even a gasket. It’s just silicone sealant that you apply on the edges and then tighten down. Super easy. Well thank God it was covered under warranty. But two weeks later the cover that covers the under part of the engine comes flying off on the freeway. When I look under the car the oil pan is leaking again. They warranties the oil pan again but quoted me over $600 for a new cover. But aren’t they the people that didn’t tighten it down!? It’s been three days now and I still don’t have my car back For an oil pan leak and a cover that has like 6 bolts. I don’t know you tell me. Would you recommend this service department? More
by Snowmaker0
Other Employees Tagged: Dylan Shay, Robert Estrada, Jeff Winton, Javier Muro, Michael Livanos, Chris O'connell, Johnny Browse, Steve Zigman
May 17, 2026
Las personas que atienden en especial Alan siempre es muy amable y explica bien cada paso en el mantenimiento, en General rodos..muy amables amable y explica bien cada paso en el mantenimiento, en General rodos..muy amables More
by GREGORIOGOMEZMARQUEZ
Other Employees Tagged: Dylan Shay
March 16, 2026
Get help and wonderful Service very friendly w s helpful, everything was explained clearly and finished in timely manner everything was explained clearly and finished in timely manner More
by ANAMURILLO88
Other Employees Tagged: Dylan Shay, Robert Estrada, Jeff Winton, Javier Muro, Michael Livanos, Chris O'connell, Johnny Browse, Steve Zigman
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