Johnny Browse

Very customer service support. All employees are welcoming. And pick up is efficiently quick and easy. All employees are welcoming. And pick up is efficiently quick and easy. More

by DIMPLES1214 Verified Customer Verified Customer

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The service drive as a whole is great have no complaints and am definitely going to use ocean Honda again and am definitely going to use ocean Honda again More

by jweston1823 Verified Customer Verified Customer

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I had an excellent experience at Ocean Honda Santa Cruz. The staff member I worked with was incredibly helpful and took the time to clearly explain exactly what maintenance my vehicle needed. I truly apprec The staff member I worked with was incredibly helpful and took the time to clearly explain exactly what maintenance my vehicle needed. I truly appreciated their transparency and professional communication throughout the entire process. More

by ninfa_sandoval Verified Customer Verified Customer

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The service agent was polite calm and friendly. Explaining my service options was easy for him and he made the experience fun and a pleasure on Sunday. He was the only one there that day and perfor Explaining my service options was easy for him and he made the experience fun and a pleasure on Sunday. He was the only one there that day and performed flawlessly with one customer after another coming in More

by ALANAREY57 Verified Customer Verified Customer

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Super helpful team. I have bought multiple cars from them and each time they helped us find the right car within our budget. I have bought multiple cars from them and each time they helped us find the right car within our budget. More

by CHARGARZA Verified Customer Verified Customer

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Was told service would be about 3 hours for B 1 3 Service. Was 5 hours. Mechanic took lunch instead of finishing job. Tire rotation wasn't performed. I removed a small swath of brake dust grime from Service. Was 5 hours. Mechanic took lunch instead of finishing job. Tire rotation wasn't performed. I removed a small swath of brake dust grime from left rear wheel with finger. Next day at home I checked wheel position and smudged wheel was still in left rear position. Shows me work was never performed. How can I trust this dealer to do the work for the future? More

by MALABAR7 Verified Customer Verified Customer

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We were browsing for a new car and were helped by Johnny Browse! He let us to browse. Informative and friendly, he guided us through the purchase that day. Browse! He let us to browse. Informative and friendly, he guided us through the purchase that day. More

by jscray Verified Customer Verified Customer

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Im getting this review and I haven’t even got my car back yet. I find that odd. I had an oil pan leak and was quoted over $1000 to replaced an oil pan gasket. That is insane for a gasket that isn’t even a ga yet. I find that odd. I had an oil pan leak and was quoted over $1000 to replaced an oil pan gasket. That is insane for a gasket that isn’t even a gasket. It’s just silicone sealant that you apply on the edges and then tighten down. Super easy. Well thank God it was covered under warranty. But two weeks later the cover that covers the under part of the engine comes flying off on the freeway. When I look under the car the oil pan is leaking again. They warranties the oil pan again but quoted me over $600 for a new cover. But aren’t they the people that didn’t tighten it down!? It’s been three days now and I still don’t have my car back For an oil pan leak and a cover that has like 6 bolts. I don’t know you tell me. Would you recommend this service department? More

by Snowmaker0 Verified Customer Verified Customer

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Have bought all my cars from this dealership 30 years and counting Recommend people to Robert Estrada Very exceptional and what he does and cares deeply for his customers and counting Recommend people to Robert Estrada Very exceptional and what he does and cares deeply for his customers More

by amzd Verified Customer Verified Customer

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The person was clear and respectful. He was able to explain me what was going to be done. He was able to explain me what was going to be done. More

by MARIAACELA_65 Verified Customer Verified Customer

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