Aleksandr Yanouskiy | Page 14

Worst car buying experience ever. Bought my TT from out of state. There was a complete lack of communication on their part. I was told not asked if my car could be delivered on Memorial Day. The driv of state. There was a complete lack of communication on their part. I was told not asked if my car could be delivered on Memorial Day. The driver got out of my car upon delivery swearing and wearing shorts that were were so low they exposed his xxxxxxxxx. Glad that was on my new car seats. Been two weeks since then and no one from the dealership has called at all to see how the car was. If Des Moines would have been the first Audi dealership I had ever visited, I would have never purchased an Audi EVER! But, luckily I have bought others in the past with exceptional service from others. Oh, and the car runs like a dream! Thank you Audi! More

by 13Jenaynay Verified Customer Verified Customer

Print

Another great experience with Audi Des Moines! I really put Daniel to work looking for my perfect upgrade… man did he deliver! Couldn’t be happier! put Daniel to work looking for my perfect upgrade… man did he deliver! Couldn’t be happier! More

by mike.blomme71 Verified Customer Verified Customer

Print

Easy to work with. Sales staff were very professional. Note….only God gets a 5 star rating from me, so 4 stars is as high as I go. Note….only God gets a 5 star rating from me, so 4 stars is as high as I go. More

by M.K.KATTER Verified Customer Verified Customer

Print

Worked with TJ and Aleks, who were kind, friendly and helpful. I knew they were on my team and wanted me to go home with a car I love, which I certainly did. helpful. I knew they were on my team and wanted me to go home with a car I love, which I certainly did. More

by K. Sutton Verified Customer Verified Customer

Print

We recently leased, working with Rob and he was awesome. He found the exact car I wanted and is always ready to help with questions! He found the exact car I wanted and is always ready to help with questions! More

by DAERHARD1 Verified Customer Verified Customer

Print

After my car broke down on the interstate and it was towed after hours to Audi, I had correspondence first thing the next morning. Katie was super helpful. Decided to get a new one since too much in rep towed after hours to Audi, I had correspondence first thing the next morning. Katie was super helpful. Decided to get a new one since too much in repairs. Very disappointed that I only got $200 on trade-in. Know after Audi repairs it, they will sell it for way more than the repairs cost. That was a huge disappointment. But Katie and Elvis were great. More

by ALLISON.DIBLASI Verified Customer Verified Customer

Print

Had a good experience with the team at Audi DM. Our sales person went out of his way to make sure we got the best service possible. person went out of his way to make sure we got the best service possible. More

by nikmorrow Verified Customer Verified Customer

Print

My experience was very personalized and professional. TJ and Alex both took great care of me and made my out of state purchase experience an absolute pleasure. TJ's level of customer service exceeds the ind and Alex both took great care of me and made my out of state purchase experience an absolute pleasure. TJ's level of customer service exceeds the industry standard. TJ has a sense of humor but made certain that he educated me about my vehicle. I highly recommend TJ and Audi of Des Moines. More

by KGlover Verified Customer Verified Customer

Print

Audi of Des Moines made buying our new Audi Q5 a pleasant experience. They located the perfect vehicle for us. We are loving our new car! experience. They located the perfect vehicle for us. We are loving our new car! More

by PKH Verified Customer Verified Customer

Print

George was great to work with. He helped me turn my lease early & found the car I wanted. Anando helped close the deal & prepared all the paperwork ahead of my arrival. Simply fantastic service & look forwar early & found the car I wanted. Anando helped close the deal & prepared all the paperwork ahead of my arrival. Simply fantastic service & look forward to enjoying my new Q5! More

by tblazenko Verified Customer Verified Customer

Print