Alex Adams
Alex Adams at Southern Chevrolet

Alex Adams

Service Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

Contact Me
4.6
24 Reviews

Dealership Experience

5 mos

Industry Experience

5 mos

Languages Spoken

English English

4.6

24 Reviews

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24 Reviews of Alex Adams

October 10, 2025

Dealership Rating
Employee Rating

Service adviser were very knowledgeable and helpful in solving the issue with my auto. Price was little bit expensive;overall everything was good. More

by bobbygoodman6
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2025

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

October 09, 2025

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Very professional and friendly. Offered shuttle so I would not have to sit in the waiting room too long. Already told my husband that for his service needs to take his truck to sout More

by ivettenelson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 07, 2025

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I purchased my vehicle from Southern Chevrolet of Chesapeake and attempted to have a warranty-covered repair inspected. The dealership refused to inspect the issue without charging me and falsely acc More

by keyan wilson
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jim Misjak

Oct 09, 2025

Southern Chevrolet responded

Thank you for bringing this to our attention, Keyan. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 05, 2025

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They were super helpful and we’re very good at keeping me updated on the progress of my vehicle More

by Franku
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 04, 2025

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Employee Rating

The automated systems make it very difficult to communicate with appropriate staff. I was repeatedly forrewarded to service writer and received recording that the number was not on service. When More

by HYeomans
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 09, 2025

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 01, 2025

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I’m a long time customer. They have never let me down. Excellent and professional! More

by BEVERLYMOODY16
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Recommend Dealer
Yes

September 18, 2025

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Efficient, courteous and willing to answer any questions. No appointment need for oil change and separating repairs from oil changes was a great move. More

by KATRINAPRITCHARD
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Recommend Dealer
Yes

September 11, 2025

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I got my installation all in one trip. It was a little scary at first because I was told I may have to make a second trip. More

by BAM818
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2025

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I enjoyed the video of Steven checking out my vehicle making sure that all my fluids were filled,and the shocks and tires were in order. Though my vehicle was in for a fuel filler door replacement. More

by pmack61
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 22, 2025

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Employee Rating

Very good service, very friendly, would use this dealer in the future! Thank you for the service! More

by ronaldwright252
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Recommend Dealer
Yes
1

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