Alex Adams
Alex Adams at Southern Chevrolet

Alex Adams

Service Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
27 Reviews

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

4.7

27 Reviews

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27 Reviews of Alex Adams

November 17, 2025

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Employee Rating

Service was quick and the representative was professional. I was completely satisfied with the service More

by DEBORAH.M.LITTLEFIELD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Nov 19, 2025

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 13, 2025

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Nancy was so responsive and did exactly what she said she would. It was easy to stay and get my work done while waiting. More

by Susan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

October 29, 2025

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Service staff very polite and helpful and informative. Waiting room and rest room clean and welcoming. More

by SYLVESL56
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Harvell, DeeDee Brenaman , Steven Johnston

October 14, 2025

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Very professional. Your staff was very nice and answered questions. Your faculty was clean and your coffee was outstanding. More

by james.williams
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 10, 2025

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Service adviser were very knowledgeable and helpful in solving the issue with my auto. Price was little bit expensive;overall everything was good. More

by bobbygoodman6
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2025

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

October 09, 2025

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Very professional and friendly. Offered shuttle so I would not have to sit in the waiting room too long. Already told my husband that for his service needs to take his truck to sout More

by ivettenelson74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 10, 2025

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 07, 2025

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Employee Rating

I purchased my vehicle from Southern Chevrolet of Chesapeake and attempted to have a warranty-covered repair inspected. The dealership refused to inspect the issue without charging me and falsely acc More

by keyan wilson
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jim Misjak

Oct 09, 2025

Southern Chevrolet responded

Thank you for bringing this to our attention, Keyan. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 05, 2025

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They were super helpful and we’re very good at keeping me updated on the progress of my vehicle More

by Franku
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Recommend Dealer
Yes
Oct 09, 2025

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 04, 2025

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Employee Rating

The automated systems make it very difficult to communicate with appropriate staff. I was repeatedly forrewarded to service writer and received recording that the number was not on service. When More

by HYeomans
Service Price Transparency
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Recommend Dealer
No
Oct 09, 2025

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 01, 2025

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I’m a long time customer. They have never let me down. Excellent and professional! More

by BEVERLYMOODY16
Service Price Transparency
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Recommend Dealer
Yes
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