Alex Anaya
Alex Anaya at Toyota of Downtown L.A.

Alex Anaya | Page 5

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.8
102 Reviews

Languages Spoken

English English

Spanish Spanish

3.8

102 Reviews

Write a Review

102 Reviews of Alex Anaya

May 05, 2023

Dealership Rating
Employee Rating

Alex is awesome. Always willing to help. Excellent customer service. He is my to go person. He always explains everything is detail and I know my car is in good hands More

by francisco.isidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

May 04, 2023

Dealership Rating
Employee Rating

Alex was very helpful and took good care of me. He even installed my windshield wiper blade replacements himself, free of charge. Thanks Alex More

by Jdadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 02, 2023

Dealership Rating
Employee Rating

Alex is the best. He knows everything about a Toyota car. I always look for him whenever I have a car check. He always looks after me and my requirements. More

by Ramonaantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

Dealership Rating
Employee Rating

Alex turned a nightmare into something easy. He was super organized, and everything happened so easily, as if by itself. He managed to get me the part literally months before my spot on the wait More

by kroj
Recommend Dealer
Yes
May 03, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

Dealership Rating
Employee Rating

Alex has been helpful, responsive, and professional every time I come in for service. He sends updates, follows up, and takes the time to answer any questions I have. More

by JB
Recommend Dealer
Yes
May 03, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review, JB! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 26, 2023

Dealership Rating
Employee Rating

Alex provided exceptional service and made me feel valued and welcomed at Toyota of Downtown LA. More

by Oscar58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonel Maldonado, Ricardo Rivas

Apr 28, 2023

Toyota of Downtown L.A. responded

Oscar, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 23, 2023

Dealership Rating
Employee Rating

Thaw dealership was very organized and so was Alex the service was great and informative More

by Ips338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Avalos, Sergio Ureno

Apr 25, 2023

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 21, 2023

Dealership Rating
Employee Rating

I am thankful for the assistance and for going beyond the customer need. One highlight I would like to share is observing how you reached out to others for clarification when you were unsure of the answer t More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Toyota of Downtown L.A. responded

Lily, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 17, 2023

Dealership Rating
Employee Rating

Alex was professional and transparent. He kept me consistently updated regarding the status of my vehicle. Highly recommended! More

by seanlim27
Recommend Dealer
Yes
Apr 18, 2023

Toyota of Downtown L.A. responded

I cannot thank you enough for your wonderful review of Toyota of Downtown LA and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 14, 2023

Dealership Rating
Employee Rating

Always a pleasure to work with; very thorough and professional. Represents the company well. Very good. More

by GammaJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Toyota of Downtown L.A. responded

Gamma, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

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