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Alex Anaya

Overview Reviews (106)

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Alex Anaya

Alex Anaya | Page 5

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.7

106 Reviews

Overview Reviews (106)

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3.7

106 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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106 Reviews of Alex Anaya

May 10, 2023

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Alex was awesome. I’ll definitely be back to DTLA Toyota! Great service and delivered on time as promised!!! I’ll definitely be back to DTLA Toyota! Great service and delivered on time as promised!!! More

by Clarke S

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Recommend Dealer

Yes

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May 12, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership, Clarke. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 10, 2023

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Alex was excellent! Attentive and super helpful! My car was in and out in a few hours time! Thank you! Attentive and super helpful! My car was in and out in a few hours time! Thank you! More

by Zahira

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Recommend Dealer

Yes

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May 12, 2023 -

Toyota of Downtown L.A. responded

Zahira, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 10, 2023

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Went above and beyond with customer service friendly explain everything in detail explained everything made sure the job was done, right explain everything in detail explained everything made sure the job was done, right More

by Jason

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Recommend Dealer

Yes

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May 12, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out, Jason! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 08, 2023

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Alex took good care of me. Communicative and straight forward. Made my trip to DT Toyota easy and convenient. Communicative and straight forward. Made my trip to DT Toyota easy and convenient. More

by David H

Recommend Dealer

Yes

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May 09, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

May 05, 2023

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Alex is awesome. Always willing to help. Excellent customer service. He is my to go person. He always explains everything is detail and I know my car is in good hands Always willing to help. Excellent customer service. He is my to go person. He always explains everything is detail and I know my car is in good hands when Alex is involved. More

by francisco.isidoro

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Recommend Dealer

Yes

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May 09, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

May 04, 2023

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Alex was very helpful and took good care of me. He even installed my windshield wiper blade replacements himself, free of charge. Thanks Alex He even installed my windshield wiper blade replacements himself, free of charge. Thanks Alex More

by Jdadon

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Recommend Dealer

Yes

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May 08, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 02, 2023

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Alex is the best. He knows everything about a Toyota car. I always look for him whenever I have a car check. He always looks after me and my requirements. He knows everything about a Toyota car. I always look for him whenever I have a car check. He always looks after me and my requirements. More

by Ramonaantonio

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Recommend Dealer

Yes

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May 04, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

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Alex turned a nightmare into something easy. He was super organized, and everything happened so easily, as if by itself. He managed to get me the part literally months before my spot on the wait He was super organized, and everything happened so easily, as if by itself. He managed to get me the part literally months before my spot on the waiting list, which seriously changed my life for that period. Thanks, man! More

by kroj

Recommend Dealer

Yes

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May 03, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

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Alex has been helpful, responsive, and professional every time I come in for service. He sends updates, follows up, and takes the time to answer any questions I have. time I come in for service. He sends updates, follows up, and takes the time to answer any questions I have. More

by JB

Recommend Dealer

Yes

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May 03, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, JB! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 26, 2023

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Alex provided exceptional service and made me feel valued and welcomed at Toyota of Downtown LA. and welcomed at Toyota of Downtown LA. More

by Oscar58

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Recommend Dealer

Yes

Other Employees Tagged: Leonel Maldonado, Ricardo Rivas

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Apr 28, 2023 -

Toyota of Downtown L.A. responded

Oscar, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389