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Alex Anaya
Alex Anaya at Toyota of Downtown L.A.

Alex Anaya | Page 4

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

Contact Me
3.8
102 Reviews

Languages Spoken

English English

Spanish Spanish

3.8

102 Reviews

Write a Review

102 Reviews of Alex Anaya

June 10, 2023

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Employee Rating

Gary really helped me out when I needed it! He’s communication was on point and I got my car ready in time to go to my next appointment! More

by caarolynvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida , Carlos Pelayo

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Jun 13, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 09, 2023

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Employee Rating

Alex Anaya was very professional and helpful in explaining the issue with my car. Great service More

by Star Plaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2023

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 08, 2023

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Employee Rating

I enjoyed how they treated me and where able to help me very well and fast More

by John John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo, Abraham Alvarado, Mitchell Carillo, Andrew Barnes, Ryan Betton, Gilbert Chavira, Moises Camorlinga , Deon Blanco-Moore, Erick Cordova

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Jun 12, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review, John! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

May 19, 2023

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Employee Rating

Toyota DTLA has been very helpful in maintaining my low mileage 2009 Prius in excellent operating condition More

by RC-K
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 15, 2023

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Employee Rating

Alex is a great one of a kind Toyota service advisor. He was very helpful and addressed all of my car care needs he is yet another reason why I take my car there for service More

by Rgrodriguez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2023

Toyota of Downtown L.A. responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 11, 2023

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Employee Rating

Alex is a professional. He provides amazing customer service. Thank you Alex for your help whenever I need service for my car. More

by Toyota
Recommend Dealer
Yes
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May 15, 2023

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 10, 2023

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Employee Rating

Alex was awesome. I’ll definitely be back to DTLA Toyota! Great service and delivered on time as promised!!! More

by Clarke S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2023

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership, Clarke. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 10, 2023

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Employee Rating

Alex was excellent! Attentive and super helpful! My car was in and out in a few hours time! Thank you! More

by Zahira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2023

Toyota of Downtown L.A. responded

Zahira, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 10, 2023

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Employee Rating

Went above and beyond with customer service friendly explain everything in detail explained everything made sure the job was done, right More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out, Jason! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 08, 2023

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Employee Rating

Alex took good care of me. Communicative and straight forward. Made my trip to DT Toyota easy and convenient. More

by David H
Recommend Dealer
Yes
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May 09, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

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