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Alex Anderson
Alex Anderson at Luther Bloomington Acura Subaru

Alex Anderson | Page 19

Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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457 Reviews

Industry Experience

15 yrs, 10 mos

not yet
rated

457 Reviews

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457 Reviews of Alex Anderson

February 13, 2021

Dealership Rating
Employee Rating

prompt service with time estimate. All work was completed within time estimate. Service was explained first. Service department also checked for software updates and completed a safety critical update bef More

by MEWALUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dao

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Feb 23, 2021

Luther Bloomington Acura Subaru responded

Hi MEWALUS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Very glad to hear you had an exceptional experience with us. We hope to see you again soon for your next servicing needs. Have a wonderful day.

February 08, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and very accommodating!! I very much appreciate being able to drop my car off and pick up a loaner car as I am from 500 miles away and only bring my car once a year. I have be More

by sls0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loaner car employee (use to live in Fargo)

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Feb 09, 2021

Luther Bloomington Acura Subaru responded

Hi sls0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent service experience. Very happy to hear that Alex and Kyle took great care of you from start to finish with the service process. We appreciate your loyalty and coming 500 miles to see us! We hope to provide the same level of helpfulness for your next visit. Have a splendid day.

February 07, 2021

Dealership Rating
Employee Rating

Very professional, competent, and thorough service. I wouldn't go anywhere else! It was a minor issue, but they handled it quickly, and didn't treat it like a minor issue. More

by vandellenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Newstrom, Shawn Cain , Marisa Karoff, Joe Sorenson

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Feb 09, 2021

Luther Bloomington Acura Subaru responded

Hi vandellenn. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to review your visit with our Service Department. Happy to hear we were able to take care of the problem to your complete satisfaction! We strive to ensure we are providing the same level of care to all our guests, regardless if the concern is a major or minor issue. We appreciate your patronage and loyalty! Have a fantastic day.

February 03, 2021

Dealership Rating
Employee Rating

Wonderful service. Excellent job. Very happy with repair and how they handle hole proses. Very friendly personal. Kept me updated with every step of repair. Loner car significantly reduced stress during rep More

by Yuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 09, 2021

Luther Bloomington Acura Subaru responded

Hi Yuri. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! So glad to hear you had a wonderful interaction with every employee throughout your service process. We appreciate your patronage and hope to see you again soon. Have a nice day.

February 03, 2021

Dealership Rating
Employee Rating

Always great service. We've worked with Alex more than once...he is so helpful and keeps us informed. It's the best spot for us. More

by J_SIRELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 09, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon J_SIRELAND. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Glad to hear Alex Anderson has consistently provided an excellent experience for your overall visits! We look forward to servicing you again soon. Have a nice day.

January 30, 2021

Dealership Rating
Employee Rating

Your workers are friendly. and helpful. To think that you need 25 words to submit this review is ridicules. I wont be sending in any more reviews. More

by homeslice5290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Dao

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Feb 01, 2021

Luther Bloomington Acura Subaru responded

Hi homeslice5290. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for providing a review of your recent visit. Happy to hear you had a positive experience. The DealerRater platform has set this requirement to ensure the authenticity of customer reviews and to safeguard against fraudulent reviews. We appreciate your feedback and hope to see you again soon for your next servicing needs. Have a great day.

January 29, 2021

Dealership Rating
Employee Rating

Alex was very professional and, as always, was quick to tell me exactly what my car needed. I cannot give this dealership’s customer service enough stars! More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 29, 2021

Luther Bloomington Acura Subaru responded

Hi Happy camper. This is Lisa Mullenberg, Service Manager at Luther Bloomington Acura Subaru. Thank you for providing a review about Alex Anderson’s service delivery. Thrilled to hear he was able to exceed your expectations! We appreciate your support and loyalty, and hope to see you again soon for your next servicing needs. Have a wonderful weekend.

January 28, 2021

Dealership Rating
Employee Rating

I thought I would be asked to leave my car for an accessory installation, but to my surprise it would be completed after a short wait. Fast, courteous and More

by JAMESBOTTOMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 29, 2021

Luther Bloomington Acura Subaru responded

Hi James. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to leave a review about your recent visit. Glad to hear we got everything taken care of in one visit. We look forward to seeing you again soon! Have a fantastic weekend.

January 26, 2021

Dealership Rating
Employee Rating

Alex was very courteous and helpful...a pleasure to work with. He and my saleman, Mory, discussed service needed. This was very helpful for me. More

by mgadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mory Rad

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Jan 27, 2021

Luther Bloomington Acura Subaru responded

Hi mgadams. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your feedback and review. Very glad to hear that Alex and Mory’s combined efforts were able to provide the best level of care possible for your recent visit! We look forward to seeing you again soon. Have a great day.

January 24, 2021

Dealership Rating
Employee Rating

Recall of air bag completed promptly. There was no charge. Good visit. Explanation of services was very adequate. Not too hard of a pitch for additional services. More

by JMATERNOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 27, 2021

Luther Bloomington Acura Subaru responded

Hi JMATERNOWSKI. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review about your recent visit. Glad to hear everything went to your expectations! We look forward to seeing you again soon for your next servicing needs. Have a great day.

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