Alex Ayala
Alex Ayala at Longo Toyota
Refer Me

Alex Ayala | Page 2

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Contact Me
4.5
64 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Dealership Experience

19 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.5

64 Reviews

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64 Reviews of Alex Ayala

August 07, 2023

Dealership Rating
Employee Rating

Without an appointment, the Longo team helped me out with no problem, and fixed my vehicle issue in a few hours. Also, the complimentary shuttle service was a great first time experience for me. Comfortabl More

by aguinagacaroline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle and customer service

Aug 07, 2023

Longo Toyota responded

Thank you for showcasing on Dealerrater some of our amenities we have @ Longo Toyota and we're so happy knowing of the comfort it provided you. Have a wonderful rest of your week and hurry back

July 21, 2023

Dealership Rating
Employee Rating

Great service, helpful employees and pleasant customer facilities. Long-time customer, wouldn't go anywhere else More

by arcadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Lopez

Jul 21, 2023

Longo Toyota responded

We're honored to serve you for so many years - Team Longo Toyota

July 14, 2023

Dealership Rating
Employee Rating

Friendly & knowledgeable advisor, thank you Alex Ayala! Just pricing a little high even with discount. More

by Valmoite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Longo Toyota responded

Thank you for stopping by Longo Toyota Svc Dept and happy Alex was able to take wonderful care of you. As far as pricing, Longo price checks other Toyota dealership within our primary marketing area every year and we're very competitive when it come to cost for service maint and repairs.

June 02, 2023

Dealership Rating
Employee Rating

Reasonable prices, clean, and good service advisors. Starbucks coffee shop, Subway and Enterprise rental car are all in the dealership, convenience. More

by ryerye618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Longo Toyota responded

We're happy to read that all our amenities, @ Longo Toyota were of comfort and added enjoyment, while your vehicle was in service.

May 08, 2023

Dealership Rating
Employee Rating

Alex was a friendly and helpful service representative. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. More

by Rudy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Longo Toyota responded

We're honored to serve you @ Longo Toyota and make sure you hurry back

November 09, 2022

Dealership Rating
Employee Rating

I was so extremely upset with the grease marks from the mechanic left in the interior. More

by tonyesperi66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Lopez

Nov 09, 2022

Longo Toyota responded

Good Morning - Did you have a chance to speak with a service manager on duty on this day?

Nov 09, 2022

tonyesperi66 responded

Yes.

September 25, 2022

Dealership Rating
Employee Rating

Alex Ayala and Nolie are the Greatest and Most Honest Advisors. I am so grateful for that! More

by Sotothegreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Longo Toyota responded

Thank you for the smile - Team Longo

Sep 26, 2022

Sotothegreat responded

Thank you Longo Toyota for treating me and my older sister like family. We have bought Toyotas since the 1969. My very first car was a 1969 Toyota Corona. Hats off to one of your most Honest advisors: Mr. Alex Ayala .

September 13, 2022

Dealership Rating
Employee Rating

Longo Toyota is getting more better every time and excellence and doing a good good! More

by Turo5447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Longo Toyota responded

Thank you for the 5-Star rating about your service visit to Longo Toyota

August 09, 2022

Dealership Rating
Employee Rating

Excellent service and Alex Ayala good customer service he explained everything about my Camry thank you More

by Liliana1893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

August 05, 2022

Dealership Rating
Employee Rating

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. More

by sushimaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

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