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Alex Ayala

Overview Reviews (65) Inventory (779)

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Alex Ayala

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Alex Ayala | Page 3

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

Hometown is Baldwin Park and I enjoy the auto industry.

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4.5

65 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Overview Reviews (65) Inventory (779)

Dealership Experience

19 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.5

65 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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65 Reviews of Alex Ayala

August 05, 2022

Dealership Rating

Employee Rating

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. I have been coming here to get my car serviced since 2003. More

by sushimaru

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 05, 2022 -

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

July 30, 2022

Dealership Rating

Employee Rating

The experience was great. The service advisor communicated efficiently and timely. I will definitely bring my truck back The service advisor communicated efficiently and timely. I will definitely bring my truck back More

by Anelmarygomez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 01, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with you auto care needs. Make it a great day and hurry back!

July 28, 2022

Dealership Rating

Employee Rating

First time at Longo Toyota & I have no complaints! Very friendly & it was a easy process. Very friendly & it was a easy process. More

by Vanessaf_montes

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jul 29, 2022 -

Longo Toyota responded

Welcome to the Longo Family!

July 15, 2022

Dealership Rating

Employee Rating

Great services greT smile i love longo cuz they treat every where u around every one smile simply they all owesame over all I get the right service every time I visit have a great one LONG every where u around every one smile simply they all owesame over all I get the right service every time I visit have a great one LONG More

by Samuel Ghezae

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 15, 2022 -

Longo Toyota responded

Happy Friday and THANK YOU for the 5-star DealerRater rating about your service visit @ Longo Toyota. Have a wonderful weekend and hurry back

July 13, 2022

Dealership Rating

Employee Rating

My car engine have noice when stop, Longo Technician didn’t find the problem but still charged $175. It should be credit back. didn’t find the problem but still charged $175. It should be credit back. More

by minhphung_2000

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob McGuire

Helpful 0

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Jul 15, 2022 -

Longo Toyota responded

Thank you for talking with our Service Manager, Rob McGuire and please know if you have any other questions, please do not hesitate to contact Rob, he's always here to listen. Team Longo

Jul 21, 2022 -

minhphung_2000 responded

Hi Rob; today I change the New drive belt tensioner; my car engine noise go off. (Belt tensioner I purchased from Longo Toyota part department $180.00) and the shop charge $80.00 for installation. As you say will credit back $175.00 for me. Best Regards, Minh

July 13, 2022

Dealership Rating

Employee Rating

If you’re a Toyota guy, this is the place you are looking for. Best Inventory in the area. Best customer service and affordable prices. for. Best Inventory in the area. Best customer service and affordable prices. More

by josema1973

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jul 13, 2022 -

Longo Toyota responded

Thank you for being the most important part of our business - From everyone @ Longo Toyota - THANK YOU!

July 12, 2022

Dealership Rating

Employee Rating

Fast drop off, easy process and great service. Reasonably priced would recommend to anyone looking for value. Reasonably priced would recommend to anyone looking for value. More

by MRo2023

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jul 13, 2022 -

Longo Toyota responded

Thanks for the shout out on DealerRater and we're honored to serve you - Team Longo

June 29, 2022

Dealership Rating

Employee Rating

Service Advisor Alex Ayala pay attention to detail, understand what is customer needs and very police to explain the requirements to fix the problems and done a good jobs on time understand what is customer needs and very police to explain the requirements to fix the problems and done a good jobs on time More

by Sai Lin

Recommend Dealer

Yes

Helpful 0

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Jun 29, 2022 -

Longo Toyota responded

Thank you Sai for the 5-star DealerRater rating and the trust you have in our company. Have a wonderful & safe 4th of July and hurry back - Team Longo

June 03, 2022

Dealership Rating

Employee Rating

I always have a great time here. I like the lounge and staying outside with a coffee to do computer work. My wait time wasn’t as long as initially projected. I like the lounge and staying outside with a coffee to do computer work. My wait time wasn’t as long as initially projected. More

by jasonwlo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 03, 2022 -

Longo Toyota responded

We're honored to serve you and make sure you hurry back - Team Longo

May 22, 2022

Dealership Rating

Employee Rating

Love going to Long Toyota. Everyone is friendly and always go above and beyond to help you out. Everyone is friendly and always go above and beyond to help you out. More

by Adee

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul LeBlanc

Helpful 0

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May 23, 2022 -

Longo Toyota responded

We're so honored to have you as our guest and we never want you going anywhere else but Longo Toyota

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Alex Ayala | Page 3

Service Consultant

Longo Toyota

65 Reviews of Alex Ayala

Dealership Inventory (779 Vehicles)

Had a great experience?Spread the word.

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