Alex Belhadi | Page 4

I am a 20 year old male who purchased a used car at this dealership. I went to trade in a 2009 Toyota Corolla and was offered verbally 7000 dollars by two people multiple times confirming that that was the dealership. I went to trade in a 2009 Toyota Corolla and was offered verbally 7000 dollars by two people multiple times confirming that that was the price they would buy it for. Well, I look at my bank statement and see that I am paying $483.15 a month for the car. Yes, I am new to credit so the interest rate would be high. However, I saw that I was charged a warranty for $2,460 that I never wanted or was informed of. Furthermore, the sneaky dealership put in the bill of sale my Corolla was bought for $5,000 even though I was told verbally it was worth 7,000. I tried contacting the dealership about it and it took over 3 weeks and a threat about filing a lawsuit to get to a person who would actually help me. They said that they will not do anything and even got so cocky as to offer me one of their own lawyers. Now we all know car dealerships try to profit as much as possible. I think they thought they could profit even more off of a not so smart 20 year old who was purchasing a car for the first time by himself. I gave the dealership an ultimatum… either give me the $4,460 I am rightfully owned or I will see them in court and will be suing for what the car is worth. If you work at Koons Toyota I’m Arlington, I will be giving you until Friday, June 10th to pay me or I will have multiple lawyers on the dealership. I already have 3 ready to take the case. Contact me or I will see you in court!! More

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Automotive sales criminals. Tak your business to any other place besides any/all koon's dealerships. You will save yourself a lot of pain. We all know business is business, but Tak your business to any other place besides any/all koon's dealerships. You will save yourself a lot of pain. We all know business is business, but when you hurt customers either directly, or in-directly because your lack of genuine care for people, you should not benefit from honest people who visit your business establishment as customers. This warning is not for koon's; it is for your potential future customers. Your financial closer is the biggest criminal. You all should be ashamed of yourselves. More

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I bought my new car at this dealer. Alex is a best person who help me. Alex is a best person who help me. More

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I chose to go to this dealership because they seemed to have more vehicle availability than others in the area. Once there, I also found them extremely friendly and helpful. have more vehicle availability than others in the area. Once there, I also found them extremely friendly and helpful. More

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Worked with Salesperson & Managers for two days to find an Corolla available for preorder, only to discover that Sheehy has decided, given current demand, it will only sell vehicles if customers purchase a an Corolla available for preorder, only to discover that Sheehy has decided, given current demand, it will only sell vehicles if customers purchase and extra approx $2,300 in Koons provided extras & Hidden scam markups. Neither of which is needed for a brand new Toyota. Do not buy from them. I do not recommend koons at all or will ever do business with. More

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Thanks to everyone working on it to make it easier faster and great jobs the work done in perfect time and great jobs the work done in perfect time More

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Yesterday Nov.2,2021, I was at the dealership to have my car looked at and the mechanic (Asian) guy was rude and unhelpful. His English and his understanding of the job is poor. Needless to say I have to c car looked at and the mechanic (Asian) guy was rude and unhelpful. His English and his understanding of the job is poor. Needless to say I have to comeback on Nov.11 to have the problem fixed. A.Rivers-customer More

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Nice experience, salesman was polite and accommodating. Parking area needs some improvement because it is difficult to find a space or turn around. I almost drove away because there were no places to park. Parking area needs some improvement because it is difficult to find a space or turn around. I almost drove away because there were no places to park. Also I am still not convinced I have received an additional $500 for my traid in value for my old car as it was advertised on koons website. Even after I have asked about it, manager elusively was saying "what $500? Oh, yes, yes it is all there" without showing anything to prove that claim. More

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Purchase of used 2017 RX450h Easy no fuss the sales rep Christian was easy to work with and Alex the business rep was knowledgeable and got us a great financing Easy no fuss the sales rep Christian was easy to work with and Alex the business rep was knowledgeable and got us a great financing More

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Christian. Was a extremely. Friendly respectful and helpful sales consultant. He made the purchase process efficient and easy. He addressed and completed all my concerns helpful sales consultant. He made the purchase process efficient and easy. He addressed and completed all my concerns More

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