Alex Belhadi | Page 5

Atención y calidad excelentes Todo el personal de Koons Arlington es muy competente y se esfuerza por ayudar al cliente. Es el segundo auto que he comprado en este sitio y quiero r Todo el personal de Koons Arlington es muy competente y se esfuerza por ayudar al cliente. Es el segundo auto que he comprado en este sitio y quiero recomendarlo ampliamente. Tienen personal que habla español. No solo encontré el auto que me convenía sino también una experiencia muy grata porque los empleados de Koons Arlington tratan a los clientes con mucha cortesía y contestan sus dudas de manera muy profesional. Seguiré siendo una cliente fiel de Koons Arlington. Eleana Gomez Washington, DC. More

Report | Print

Service Great service , follow up grom Peter. We have 4 toyotas because of the great service we get from arlington koons toyota includong used cars location w Great service , follow up grom Peter. We have 4 toyotas because of the great service we get from arlington koons toyota includong used cars location when I always refer clients More

Report | Print

My wife and I had a great experience at Koons. Oscar, our sales rep, was friendly and helpful. Alladin, one of the sales managers, was fair and honest about what he could do for us and even went out of our sales rep, was friendly and helpful. Alladin, one of the sales managers, was fair and honest about what he could do for us and even went out of his way to make something right. Alan and Oscar both dropped off the car at our home because it had to be driven from another dealer. They were super helpful when they dropped it off and answered all my questions - didn't feel rushed at all. Alex was also a great resource! All in all, a great car buying experience. Thanks, Chris More

Report | Print

Awesome dealership and customer service from start to finish. I found Koons Arlington while looking for a new vehicle online and negotiated a great price with Ermek. Throughout the process, everything finish. I found Koons Arlington while looking for a new vehicle online and negotiated a great price with Ermek. Throughout the process, everything was straight forward with all details fully explained and when we got to the dealership to complete the transaction everything went smoothly and efficiently. We drove all the way from North Carolina in order to get the vehicle we wanted at a great price. Thanks again for all the great service! More

Report | Print

Ty Yamani was a disaster: rude, arrogant, impatient, aggressive and he gave me false information about pricing. After ten minutes of trying to deal with him, my wife and I gave up in disgust and walked aggressive and he gave me false information about pricing. After ten minutes of trying to deal with him, my wife and I gave up in disgust and walked out. In the parking lot, Alladdin Laarissi chased after us and persuaded us to come back into the dealerhsip. From then on, our experience got a lot better. We found Alladin to be very professional and courteous. I apologized - rightly, as we were owed an apology - for Ty Yamani's behavior. Once we were introduced to Alan Soon, ur buying experience was much more positive. Alan was extremely friendly, courteous and helpful. He went out of his way to make our buying experience as pleasant as possible, explained several fatures of the carto us, guided us through the process of setting up Bluetooth to connect to my smart phone. Alan even went out of his way to meet me near my home to fit the tags to my car, ahen they arrived two weeks after the purchase. This saved me a return trip to the dealership. Alan's behavior exhibited exceptional customer service. Alex Belhadi was also very professional, friendly and a pleasure to deal with. he explained the financial aspects of the transaction to us in clear terms and made the process of completing the voluminous paperwork as painless as possible. More

Report | Print

I recently bought an FJ cruiser from Koons & my experience was top notch from start to finish. Everybody was friendly and professional. I applied for financing online & w/in mins I was called and experience was top notch from start to finish. Everybody was friendly and professional. I applied for financing online & w/in mins I was called and invited to come in to look at some cars. After going in, I was easily able to go for a test drive & financing was fantastic from start to finish. I'm normally a very cautious buyer (especially when it comes to cars), but I would highly recommend Koons to anybody w/out hesitation. More

Report | Print

Excellent service from beginning to middle to end. Highly recommended. Fair pricing, honest discussion, friendly demeanor, nice setting, and overall a pleasant experience, to my surprise. Highly recommended. Fair pricing, honest discussion, friendly demeanor, nice setting, and overall a pleasant experience, to my surprise. More

Report | Print

Mr. Fink picked me up at the Metro Station and from that Mr. Fink picked me up at the Metro Station and from that first greeting he was very pleasant. On the way to the dearlership he explained a lot to me. Mr. Fink picked me up at the Metro Station and from that first greeting he was very pleasant. On the way to the dearlership he explained a lot to me. When we went to see the actual vehicles he was very patient and explained every detail and made sure I understood. I felt comfortable test driving the vehicles. Mr. Belhadi explained all my options, in terms of financing, very well. He did not give me a sense of false hope, but was very practical and professional and made every effort to make it possible for me to access this vehicle. I am very grateful to him and must say Kooons should be very proud for having such a professional who treats customers as a person and understand very well each indivudal need and limitations and thus could guide each customer accordingly. He has that humane quality!! I was not treated like just another number. I felt welcomed. More

Report | Print

This was my first car buying experience and I must say it was quite overwhelming. . . until I met Steve. I should have immediately come to Koon's when I started looking for a car. I came in after work, p was quite overwhelming. . . until I met Steve. I should have immediately come to Koon's when I started looking for a car. I came in after work, pretty late to test drive my Honda Accord and Steve was there waiting for me outside when I showed up with the car all set to drive. He was very informative, but what I loved was how personable he was. Trying to decide on a car is stressful within itself, but I didn't want to have to deal with a pushy cars salesman to add on top of that. . and I didn't have to. I felt like Steve was a friend helping me pick what was best for me. I left that night feeling like the decision was completely mine and that I wasn't pushed into anything I didn't want to do. That following morning, I decided to purchase the car. I again was very nervous, due to it being my first time buying a car, but again Steve helped me stay calm and made everything a breeze. He even took the time to come to Downtown DC, to my office to sign some papers so that we could hold the car for me until I got in that evening after work. At the dealership I was treated like a queen. I was quite satisfied with the service but as soon as I met Alex Belhadi I became even more blown away. Not just service oriented but he was great to talk with and he completely calmed my nerves. By this point, I just signed papers while laughing over great conversation. It was a great ending to a very long day. I was able to leave with friendships, laughs and pictures! I really appreciated the service that was given to me. I've been to a few different dealerships and I must say that Koon's Arlington Toyota had the best vibe and personality as well as service. I would definitely recommend you guys to my friends and family. More

Report | Print

Both gentlemen were very informed about the products and extremely helpful with regard to our special issues. We needed a vehicle that would transport a concert harp and Sherko was helpful in determining wh extremely helpful with regard to our special issues. We needed a vehicle that would transport a concert harp and Sherko was helpful in determining which vehicle would be appropriate. We were also in a bit of a hurry and they were very efficient. More

Report | Print