Great service top to bottom Alex worked hard to make sure
every detail was taken care of.
every detail was taken care of.
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by binky503
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Brooks
May 23, 2026 -
Regal Kia Lakeland responded
We’re thrilled Alex took care of every detail when you leased your new Kia Sportage. It’s rewarding to know you felt supported from start to finish. Please reach out if we can assist again.
He was awesome and I had a great time!
I would recommend him to anyone!
I would recommend him to anyone!
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by hummer0413
Verified Customer
Verified Customer
May 16, 2026 -
Regal Kia Lakeland responded
We’re thrilled Alex made your new Kia Sportage experience so enjoyable. Thank you for recommending him to others. We look forward to seeing you again.
Very good dealer.
Alex and everyone the help me where awesome We got the car we wanted Thank you
Alex and everyone the help me where awesome We got the car we wanted Thank you
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by maybellinegarcia10
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Regal Kia Lakeland responded
Thank you for entrusting Alex and our team with your Kia service. We’re pleased we could meet your needs and look forward to serving you again.
Jonathan was great!
He was friendly, attentive and knowledgeable. I had a question that was not service related and he connected me to the right department, where I met
He was friendly, attentive and knowledgeable. I had a question that was not service related and he connected me to the right department, where I met with Alex who was amazing as well.
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by Tacoyia
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Regal Kia Lakeland responded
Thank you for sharing that Jonathan provided friendly, attentive service during your Kia K5 appointment and that Alex helped with your question. We’re glad both were able to guide you effectively. We appreciate your kind words.
Alex worked very well with us.
Helping us to get the right KIA For us
Helping us to get the right KIA For us
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by corncobb123
Verified Customer
Verified Customer
Mar 14, 2026 -
Regal Kia Lakeland responded
Thank you for the five-star review. We’re glad Alex helped you choose the right Kia. Enjoy every moment with your new Kia.
From start to finish, the service was absolutely
excellent. The team made the entire process smooth, easy, and stress-free. Everyone was professional, knowledgeable, and genuinely cared about making
excellent. The team made the entire process smooth, easy, and stress-free. Everyone was professional, knowledgeable, and genuinely cared about making sure I had the best experience possible. If you’re looking for top-tier customer service at a Kia dealership in Florida, this is definitely the place to go. Highly recommend! ⭐⭐⭐⭐⭐
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by Jeanettebowden04
Mar 14, 2026 -
Regal Kia Lakeland responded
It’s fantastic to hear how effortless and worry-free purchasing your new Kia Telluride was with our team. We’re glad our professionals provided the knowledge and care you expected. Thank you for recommending our Florida Kia dealership and enjoy your Telluride.
Alex was a very helpful and kind salesman, made the
process easy and painless. I love my new Telluride!
process easy and painless. I love my new Telluride!
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by amanda
Mar 07, 2026 -
Regal Kia Lakeland responded
Hi Amanda! Congratulations on your new Kia Telluride! We are so glad you had a wonderful experience with Alex. Here’s to many happy miles! -Regal Kia
To my knowledge I've never met Jeremy Mahr.
If he was the guy who brought my paperwork to me, he didn't introduce himself. I did, however, meet a man who said he was a salesman. I was told I ne
If he was the guy who brought my paperwork to me, he didn't introduce himself. I did, however, meet a man who said he was a salesman. I was told I needed all of my fluid changed. I was also told I had an oil leak. I'm not losing or leaking oil or smoking, nor do I have leaks in my driveway. ??? I was told my oil change price would be $51.52, a deal offer I accepted. They printed out the bill, at $79.95. After two trips to the front desk, they finally gave me the deal. They had me inked in at my total, if I agreed to this price, $932.23. It would have been a lot of money for someone on S.S.?? The last time, I supposedly needed other things, which was questionable. People in the waiting area said the same thing. They can't get an oil change without there being several more problems popping up. I'd heard dealers had changed for the better, especially this one! Looks like I was wrong. I hope this doesn't make someone mad, in case I return, because it's not a favorable review. I didn't get a car wash either. When I got home I still noticed paw prints on the trunk and hood of my car. Idk, animal prints can't be washed off! They've always washed off before?? Thanks for your time.
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by ipopakeg
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Regal Kia Lakeland responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Have had good experiences there so far.
Alex, Pablo and some more have all been nice & helpful
Alex, Pablo and some more have all been nice & helpful
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by justncase42000
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Brooks
Feb 27, 2026 -
Regal Kia Lakeland responded
It’s great to know Alex has made each visit a positive one. Thank you for the five-star rating; we appreciate you sharing your experience and look forward to helping you again soon.
Alex was very patient with me and worked with me and got
me a great deal.
me a great deal.
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by Vividsky1977
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Brooks
Feb 26, 2026 -
Regal Kia Lakeland responded
Thank you for sharing your experience. We’re glad Alex could guide you and secure a great deal on your new Kia Sorento. Enjoy every mile in your new ride!