Alex Caballero | Page 7

BEST CAR BUYING EXPERIENCE OVER MY ENTIRE 70 YEAR LIFETIME I walked into the dealership and met salesman Alec Caballero. There clearly has never been a finer salesman. We conferred immediately with Manager A I walked into the dealership and met salesman Alec Caballero. There clearly has never been a finer salesman. We conferred immediately with Manager Audwin Lovinsky I walked into the dealership and met salesman Alec Caballero. There clearly has never been a finer salesman. Knowing that I don't like to play games, Alec and I immediately conferred with Manager Audwin Lovinsky who knew I wanted to go straight to the best deal possible. Not only did Audwin beat another local dealership (Coconut Creek Subaru) by light years, but I ended up replacing my 2 current Subarus (15 month old 2018 Outback and a 3 month old 2019 Outback) with a better 2019 Outback for my wife and a 2019 Ascent for myself. And the price ..... my payments only went up $15 a month. Pinch me, did I just die and go to heaven? Thanks, as well, to Tony D'Argenzio who worked tirelessly to help expedite the two sales. Thanks to the entire team. May I suggest you readers not hurry to Subaru of Pembroke Pines, but rather RUSH but without getting any speeding tickets. And be sure to ask for Alec or Tony. I wanted to go straight to the best deal possible. Not only did Audwin beat another local dealership (Coconut Creek Subaru) by light years. I replaced my 2 current Subarus (15 month old 2018 Outback and a 3 month old 2019 Outback) with a better 2019 Outback for my wife and a 2019 Ascent for myself. And the price ..... my payments only went up $15 a month. Pinch me, did I just die and go to heaven? Thanks as well to Tony D'Argenzio who worked tirelessly to help expedite the two sales. Thanks to the entire team. May I suggest you readers not hurry to Subaru of Pembroke Pines, but rather RUSH but without getting any speeding tickets. And be sure to ask for Alec or Tony. More

by Mark R Verified Customer Verified Customer

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Solid Dealership Overall nice experience. Everyone was polite and we were able to purchase our new car without spending a whole day at the dealership. Thanks Guys! Overall nice experience. Everyone was polite and we were able to purchase our new car without spending a whole day at the dealership. Thanks Guys! More

by richinboca Verified Customer Verified Customer

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Amazing experience!!! I had the most pleasant experience dealing with the guys at Subaru Pembroke Pines! Alex Caballero was my salesman and he exceeded all of my expectatio I had the most pleasant experience dealing with the guys at Subaru Pembroke Pines! Alex Caballero was my salesman and he exceeded all of my expectations. This gentleman helped me get the car of my dreams at a price that I could afford. Thank you to Subaru Pembroke Pines! I’ll defintely be back! More

by rayp2327 Verified Customer Verified Customer

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Best one in the house I’m so glad I decided to go to this dealership!!! Highly recommended Alex caballero, he was negotiable, helpful and super friendly and I got what I I’m so glad I decided to go to this dealership!!! Highly recommended Alex caballero, he was negotiable, helpful and super friendly and I got what I love!! ( no pressure and super fast process ) More

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Overall Good! Alex Caballero took us on the test drives, demonstrated the features on the car and was very helpful. We waited too long for the finance department an Alex Caballero took us on the test drives, demonstrated the features on the car and was very helpful. We waited too long for the finance department and the finance officer was apparently too tired to be informative. We ended up paying more than necessary for a new tag because we were not informed of the options beforehand. More

by mmcapiro Verified Customer Verified Customer

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Only purchasing from Alex moving forward We have been to this dealership approximately three times and the first two were quite a disappointment. The first time the salesman was pushy to the We have been to this dealership approximately three times and the first two were quite a disappointment. The first time the salesman was pushy to the point of discomfort, the second the salesman didn’t know anything about anything. This last and final time was an absolute pleasure. Alex has been the best sales person we have ever dealt with. He is personable, respectful, professional, and down to earth. The attention to our needs and detail is unsurpassed. We drove a hard bargain and Subaru was not only up for the challenge but stayed open late and made the deal happen. Alex has since followed up to make sure we are satisfied and to confirm we had no additional needs. He has made us feel like he had our back and we jokingly even mentioned inviting him to dinner. we will be needing another vehicle in the near future and will not be contacting anyone but Alex. Thank you for making this a great experience! More

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Overall not a pleasant experience JC got pushy and nasty on the phone and kept pushing, almost loss a sale for Alex. Then when I arrived to sign the paperwork for the agreed upon deal JC got pushy and nasty on the phone and kept pushing, almost loss a sale for Alex. Then when I arrived to sign the paperwork for the agreed upon deal, appt time 1:30, at 3pm I was still not even beginning the process! I got up to walk out before they took me in to sign. When they switched my plate they discarded the metal personalized license plate frame on my plate (that my children had given me) and replaced it with their cheap plastic advertisement! It is now 12 days post purchase and I have yet to receive the "extras" I was charged for per the sticker and missing per the delivery receipt. No one has returned my calls since the moment I drove off the lot either! Overall very poor customer service and left with a very negative impression of the culture and sales processes here. I will NEVER recommend this place to anyone! More

by reneecaputijd Verified Customer Verified Customer

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Easy way of buying a car. No stress Buying or leasing a new vehicle has been a titanic hard ship in my past experience. My new Subaru acquisition was pain free. Great professionalism . I Buying or leasing a new vehicle has been a titanic hard ship in my past experience. My new Subaru acquisition was pain free. Great professionalism . I recommend it. More

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SUBARU PURCHASE THEY CAN'T WAIT TO SELL YOU A CAR. THEIR FOLLOW UP SERVICE STINKS. I HAVE LEFT MESSAGES, NO ONE EVER GETS BACK TO YOU. VERY DISCOURAGING. THEY CAN'T WAIT TO SELL YOU A CAR. THEIR FOLLOW UP SERVICE STINKS. I HAVE LEFT MESSAGES, NO ONE EVER GETS BACK TO YOU. VERY DISCOURAGING. More

by marshallsonn Verified Customer Verified Customer

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Smooth and easy. The whole buying experience was Smooth and easy. Alex and Kyle were professional and easy to work with and made sure everything went smooth. I would r The whole buying experience was Smooth and easy. Alex and Kyle were professional and easy to work with and made sure everything went smooth. I would recommend this dealer to everyone. More

by Jose2 Verified Customer Verified Customer

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