Alex Castro | Page 11

Fantastic Job Alex Alex made our purchasing experience a real pleasure. He took his time to understand the vehicle we wanted and showed us the pros and cons of a new pu Alex made our purchasing experience a real pleasure. He took his time to understand the vehicle we wanted and showed us the pros and cons of a new purchase vs a certified vehicle. Both he and his Sales Manager were very fair in the sales price. He followed up with us to make sure we were comfortable in our purchase. Well Done Alex Larry Burke More

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First time Lexus Owner My wife and I bought a new Lexus NX200t from Arlington Lexus in Palatine through Alex. Alex let us go through the buying experience at our own pace. H My wife and I bought a new Lexus NX200t from Arlington Lexus in Palatine through Alex. Alex let us go through the buying experience at our own pace. He observed and listened. He answered our questions clearly. There is no pressure sale. He made sure we are comfortable and relaxed. The facility is amazing! We plan to build our relationship with this location for service, maintenance and future car purchase. More

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Easy to work with Alex was great to work with. No pressure and very knowledgeable. I would recommend him to my family and friends and will use him with my next purchas Alex was great to work with. No pressure and very knowledgeable. I would recommend him to my family and friends and will use him with my next purchase. More

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Saturday shopping Ask for Alex Castro. We found Alex to be easy to work with and upfront. Alex moved at our pace and we would recommend his services to anyone shopping Ask for Alex Castro. We found Alex to be easy to work with and upfront. Alex moved at our pace and we would recommend his services to anyone shopping for a Lexus. More

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BEST CAR-BUYING EXPERIENCE EVER! The experience at Arlington Lexus in Palatine was the best car-buying experience ever! From the time we graced the doors until we drove off in our ne The experience at Arlington Lexus in Palatine was the best car-buying experience ever! From the time we graced the doors until we drove off in our new RX 350, my husband and I were treated exceptionally well. We will be repeat customers and refer our family and friends to Arlington Lexus in Palatine! More

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Excellent experience We came in planning on just looking at new vehicles, but Alex was able to find a 2014 RX 350 in exceptional condition which was much more affordable f We came in planning on just looking at new vehicles, but Alex was able to find a 2014 RX 350 in exceptional condition which was much more affordable for us and we ended up purchasing it that day. We were extremely happy with the service Alex provided us and the overall experience. More

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The Best Experience ever?? Hello, I just want to let everyone know that I just went in for service on 04/06/15 and Mr. Haresh Trivedi helped me, what a stand up man this guy is Hello, I just want to let everyone know that I just went in for service on 04/06/15 and Mr. Haresh Trivedi helped me, what a stand up man this guy is, very polite and professional,knows exactly what he's talking about, I never had such a pleasant experience like this anywhere besides Arlington Lexus, i wish more ppl were like Mr. Trivedi, after my service was done promptly i was so happy that I offered Mr. Trivedi to take him for lunch or dinner but he kindly refused which I did not mind because it's part of business, anyways (Mr. Trivedi is a Fantastic man and pretty much Arlington Lexus is the place for my next car buy without any questions (this is how customer experience should be)!!! More

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Great Sales& Finance Department !!! We are so Happy and Pleased to buy New Lexus from Arlington Lexus in Palatine , IL. We had a Great Deal with Wonderful and Professional Sales Person We are so Happy and Pleased to buy New Lexus from Arlington Lexus in Palatine , IL. We had a Great Deal with Wonderful and Professional Sales Person Mr. Garry Kogan. Everything was Great!!! Big Tnanks for Mr. Garry Kogan. We want to thanks so much Mr. Jesse Moreno Finance Manager for Quick and Easy Purchase. Also , we are thankfull to Mr. Alex Castro and Jenny , who helped with Internet Access and research contacts and Phone Texts with Quick Info and Correspondence. More

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Efficient & Accomodating Alex was quick and responsive to find some great options for my husband and I. We both drove away with a vehicle that suits us well and will enjoy fo Alex was quick and responsive to find some great options for my husband and I. We both drove away with a vehicle that suits us well and will enjoy for years to come. More

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Outstanding professional sales and support Alex Castro assisted us on our recent purchases, a 2013 RX and a 2013 ES. He is knowledgeable about the Lexus brand and is professional problem solve Alex Castro assisted us on our recent purchases, a 2013 RX and a 2013 ES. He is knowledgeable about the Lexus brand and is professional problem solver that expedited our two deals quickly and efficiently. I would highly recommend meeting Alex if you have an interest in a new or used Lexus vehicle.. Thanks again to the whole team . More

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