Alex Castro | Page 6
Master Product Certified & Lease Consultant
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
147 Reviews
Write a ReviewDealership Experience
17 yrs, 1 mo
Languages Spoken
Spanish
147 Reviews of Alex Castro
April 09, 2021
All staff were very professional and kind and Easy to understand and great to work with and Friendly. I have no more comments on this service understand and great to work with and Friendly. I have no more comments on this service More
Other Employees Tagged: Haresh Trivedi
March 26, 2021
Just purchased a new car from Arlington Lexus. As usual, every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castr every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castro!!) More
Other Employees Tagged: Peter Demos
January 14, 2021
Mike in service was great to work with. I got his card and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pull and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pulled out of door and not pushed back in. easy fix but an oversight by the service team. came in for window replacement More
Other Employees Tagged: Kamil Wojcik
January 05, 2021
Alex Castro was great to work with. Would highly recommend this dealer and working with him. Kamil was also good. We are very happy with purchase decision and selection/availability recommend this dealer and working with him. Kamil was also good. We are very happy with purchase decision and selection/availability More
Other Employees Tagged: Kamil Wojcik
December 18, 2020
Just had my car serviced. Great support by all involved - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. More
Other Employees Tagged: Hareesh T
October 09, 2020
Alex was great but Finance Department was understaffed and it took over two weeks to close due to their incompetence. Just pitiful. I would not recommend this dealership to anyone. I felt sorry for Alex w and it took over two weeks to close due to their incompetence. Just pitiful. I would not recommend this dealership to anyone. I felt sorry for Alex who has to work with these clowns. More
Other Employees Tagged: Kamil Wojcik , Jim Cooper, Zia Hanna, Jesse Moreno, Yegor in Finance
October 01, 2020
First time in this dealership.Was pleased with First time in this dealership. Was pleased with salesperson. The place looks great, too. Will continue to work with Alex Castro since we need his First time in this dealership. Was pleased with salesperson. The place looks great, too. Will continue to work with Alex Castro since we need his assistance with initial setup. More
September 18, 2020
Lexus of Arlington did an excellent job listening to us and helping us find the car that met our needs. Alex Castro made the entire process so easy. Thanks for a great Lexus experience! and helping us find the car that met our needs. Alex Castro made the entire process so easy. Thanks for a great Lexus experience! More
Other Employees Tagged: Jim Cooper
August 20, 2020
Great dealership - both sales (esp. Alex Castro) and service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. More
Other Employees Tagged: Peter Demos, Haresh Trivedi, Kamil Wojcik , N/A
August 07, 2020
Best buying experience! I have leased and purchased vehicles at this dealership and found the staff to be very friendly and knowledgeable. If you have to wait for service th I have leased and purchased vehicles at this dealership and found the staff to be very friendly and knowledgeable. If you have to wait for service there is a very comfortable waiting area there for the customers. I made a very good decision to purchase my Lexus at this dealership. More
Other Employees Tagged: Holly Abassi, Steve Bernstein, Juan Estela, Rob Kennedy, Nagarajan Raju, Oksana Sahan, Dennis Schorle, Hugh Stinnette, Tim Webb, Joanna Najdala
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