Alex Castro
Alex Castro at Lexus of Arlington

Alex Castro | Page 6

Master Product Certified & Lease Consultant

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

3.8
147 Reviews
3.8

147 Reviews

Write a Review

Dealership Experience

17 yrs, 1 mo

Languages Spoken

Spanish Spanish

147 Reviews of Alex Castro

April 09, 2021

Dealership Rating
Employee Rating

All staff were very professional and kind and Easy to understand and great to work with and Friendly. I have no more comments on this service More

by LUISLOPEZ1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Apr 09, 2021

Lexus of Arlington responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2021

Dealership Rating
Employee Rating

Just purchased a new car from Arlington Lexus. As usual, every aspect of the transaction was excellent. From visit to "look" through test drive and purchase, great service all around (especially Alex Castr More

by RobS60004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos

January 14, 2021

Dealership Rating
Employee Rating

Mike in service was great to work with. I got his card and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pull More

by ManiM1191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamil Wojcik

January 05, 2021

Dealership Rating
Employee Rating

Alex Castro was great to work with. Would highly recommend this dealer and working with him. Kamil was also good. We are very happy with purchase decision and selection/availability More

by ManiM1191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamil Wojcik

December 18, 2020

Dealership Rating
Employee Rating

Just had my car serviced. Great support by all involved - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. More

by ROB.SHERWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hareesh T

October 09, 2020

Dealership Rating
Employee Rating

Alex was great but Finance Department was understaffed and it took over two weeks to close due to their incompetence. Just pitiful. I would not recommend this dealership to anyone. I felt sorry for Alex w More

by MAXWELLKATHLEEN
Recommend Dealer
No

Other Employees Tagged: Kamil Wojcik , Jim Cooper, Zia Hanna, Jesse Moreno, Yegor in Finance

October 01, 2020

Dealership Rating
Employee Rating

First time in this dealership.Was pleased with First time in this dealership. Was pleased with salesperson. The place looks great, too. Will continue to work with Alex Castro since we need his More

by Mariavoloshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 18, 2020

Dealership Rating
Employee Rating

Lexus of Arlington did an excellent job listening to us and helping us find the car that met our needs. Alex Castro made the entire process so easy. Thanks for a great Lexus experience! More

by SCOTT.KRUGER
Recommend Dealer
Yes

Other Employees Tagged: Jim Cooper

August 20, 2020

Dealership Rating
Employee Rating

Great dealership - both sales (esp. Alex Castro) and service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. More

by RobS60004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 07, 2020

Dealership Rating
Employee Rating

Best buying experience! I have leased and purchased vehicles at this dealership and found the staff to be very friendly and knowledgeable. If you have to wait for service th More

by Ms Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Abassi, Steve Bernstein, Juan Estela, Rob Kennedy, Nagarajan Raju, Oksana Sahan, Dennis Schorle, Hugh Stinnette, Tim Webb, Joanna Najdala

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