Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 21

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

Contact Me
5.0
489 Reviews
5.0

489 Reviews

Write a Review

489 Reviews of Alex Clothier

November 09, 2020

Dealership Rating
Employee Rating

Alex is an awesome service adviser. He has always gotten me in for service when needed, gotten the problem diagnosed and had me back on the road in my car in no time. He goes above and beyond to make sure More

by l.i.jones.esq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 05, 2020

Dealership Rating
Employee Rating

Trips to the service center are never dreaded when you know Alex Clothier is there. Superior service and he is always helpful and personable. Thanks Alex! More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2020

Mercedes-Benz of Annapolis responded

Robin, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 24, 2020

Dealership Rating
Employee Rating

Alex did a wonderful job and was so accommodating fitting my car into his schedule! I was scheduled to go in for standard maintenance in a few weeks, but when my car wasn’t starting Alex made it a priority t More

by kirbylandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Mercedes-Benz of Annapolis responded

Hi Kirby! Thank you so much for your feedback! Alex and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

October 22, 2020

Dealership Rating
Employee Rating

Alex is the greatest, again!!!! Always available for me with outstanding customer service no matter my issue(s). He spoils me. Thank you so much!! The best More

by Queen.sugar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

Jan 29, 2021

Mercedes-Benz of Annapolis responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! Our team is available should you require any extra help.

October 21, 2020

Dealership Rating
Employee Rating

Alex Clothier is my service rep and he is fantastic!! He always keeps me informed regarding service status and helps solve my minor issues without having to leave my car. Derek Nedd had always found the More

by X-Fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher , Derek Nedd

Oct 26, 2020

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you have a great day!

October 12, 2020

Dealership Rating
Employee Rating

I recently worked with Alex Clothier. He is the epitome of excellence. He was very thorough, friendly and courteous. He made the service and loaner vehicle appointment very easy. I will return for all of m More

by SAllen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Mercedes-Benz of Annapolis responded

Hello, thank you for taking the time to leave a review for us at Mercedes-Benz of Annapolis - Service Center. We're happy we could meet your expectations! Have a wonderful day!

October 06, 2020

Dealership Rating
Employee Rating

This review is for the Service department not the sales dealership. Everyone at the Service Department is always helpful, friendly and welcoming. I want to specifically call out Alex Clothier a service adv More

by timebuffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2020

Mercedes-Benz of Annapolis responded

Hello, thank you again for taking the time to let us know how we did. Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Have a wonderful day!

October 05, 2020

Dealership Rating
Employee Rating

He is the kindest and most professional person I have ever met at the car dealer. His knowledge for the vehicle is amazing. I feel always very pleasant to depend on him with my car serviced with any prob More

by Jeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2020

Mercedes-Benz of Annapolis responded

Jeen, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

September 11, 2020

Dealership Rating
Employee Rating

My service advisory Alex has always given great service. By phone or in person he handles the job. Thanks again Alex for the great work. More

by Toye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Mercedes-Benz of Annapolis responded

Toye, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 05, 2020

Dealership Rating
Employee Rating

I would like to think you Mercedes for Casey, Dean, Allen and Alex they are so awesome. They listed to what my needs where, knew what I was feeling, had confidence, given me motivating, honesty about More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
21
...

Dealership Inventory (246 Vehicles)

new 2026 Mercedes-Benz C-Class car, priced at $53,970
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLB 250 car, priced at $43,700
2026 Mercedes-Benz GLB 250
used
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz C-Class car, priced at $51,500
2026 Mercedes-Benz C-Class
used
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLC 43 car, priced at $81,725
2026 Mercedes-Benz AMG GLC 43
new
MANUFAKTUR Cirrus Silver Magno exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG GLC 43 car, priced at $85,810
2026 Mercedes-Benz AMG GLC 43
new
Moonlight White exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz C-Class car, priced at $53,200
2026 Mercedes-Benz C-Class
used
Gray Metallic exterior
Automatic
All-wheel Drive