Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 28

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
489 Reviews
5.0

489 Reviews

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489 Reviews of Alex Clothier

November 20, 2019

Dealership Rating
Employee Rating

SERVICE Mr. Clothier is an Excellent Service Manager he has been outstanding to me with my cars. He's honest and very helpful to me, good job More

by Thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2019

Dealership Rating
Employee Rating

Alex is always a pleasure to work with and always goes above and beyond to ensure his customers are happy with their vehicles and service. A true professional. More

by Cmossman
Recommend Dealer
Yes
Nov 21, 2019

Mercedes-Benz of Annapolis responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

November 12, 2019

Dealership Rating
Employee Rating

Service Advisor Alex Clothier always goes above and beyond in all that he does. His customer service is outstanding! He always make sure to advocate in what is best for my vehicle. More

by Gaston Gamez
Recommend Dealer
Yes
Nov 13, 2019

Mercedes-Benz of Annapolis responded

Gaston, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2019

Dealership Rating
Employee Rating

Quick Tire Fix I called on my way to work because I had a nail in my tire. Alex saw me immediately and had it fixed, and the car washed, withing an hour. More

by gc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2019

Mercedes-Benz of Annapolis responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2019

Dealership Rating
Employee Rating

Great service I am always greeted courteously with a smile when I drive in and taken car of right away. Alex is always helpful no matter what my questions are! More

by Monica S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2019

Mercedes-Benz of Annapolis responded

Monica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Thank you for your kind and wonderful review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

Nov 07, 2019

Mercedes-Benz of Annapolis responded

Monica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Thank you for your kind and wonderful review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

November 05, 2019

Dealership Rating
Employee Rating

They always provide exceptional service. I have been coming here for years to service and repair my car and have been pleased with the service team. Alex goes above and beyond to make customers like mys More

by MA
Recommend Dealer
Yes
Nov 06, 2019

Mercedes-Benz of Annapolis responded

Ma, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Safe travels!

October 27, 2019

Dealership Rating
Employee Rating

service appointment experience contacted my service advisor ( Alex Clothier) late September with a concerns regarding our SUV. He was professional courteous and as always very flexi More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

Mercedes-Benz of Annapolis responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Oct 29, 2019

Mercedes-Benz of Annapolis responded

Thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 23, 2019

Dealership Rating
Employee Rating

Maintenance check-in Ben Orem has helped me with both of my Mercedes on 2 separate occasions. He is absolutely superb in his professionalism and follow-thru. You are a ver More

by Lee Hosea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Discus , Raphael Powell, Tommy Tate, Ben Orem. Valet Team. Plus, he has done sooo much more!

Oct 24, 2019

Mercedes-Benz of Annapolis responded

Thanks for the positive star rating, Lee! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2019

Dealership Rating
Employee Rating

Great Customer Service I have purchased 2 cars from this dealership and the reason is, Alex and service center is wonderful to work with! They cherish customer service! More

by Tara Soesbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodd Bowman

Oct 16, 2019

Mercedes-Benz of Annapolis responded

Tara, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

October 12, 2019

Dealership Rating
Employee Rating

Always take great care of me and my car. Alex is the best, courteous, efficient, and otherwise just a lovely human. The best Mercedes service associate I have every had. Feeling fortunate t More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2019

Mercedes-Benz of Annapolis responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 14, 2019

Mercedes-Benz of Annapolis responded

Thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! If you have any further questions, please don't hesitate to reach out!

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