Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 31

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
491 Reviews
5.0

491 Reviews

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491 Reviews of Alex Clothier

September 05, 2019

Dealership Rating
Employee Rating

Alex Clothier always makes service visits special! Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. More

by leeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again. Take care!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hi there, thank you for your review. It's great to hear Alex could take care of you; we’re always happy to help if anything else comes up. Have a wonderful day!

September 04, 2019

Dealership Rating
Employee Rating

The Best!!! The outstanding service from Alex is always on point. Alex, is so compassionate, friendly and has a caring spirit. Kudos to Alex!! Your the best! More

by 1ball10pins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Take care!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

September 03, 2019

Dealership Rating
Employee Rating

Terrance is great! I’ve been bringing my car in there since I bought it in December 2017 about once a month for the car wash as well as service. Terrance has greeted me More

by Level
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gallagher, Raphael Powell

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, it’s great to hear you had a positive experience with Terrance. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to see you again soon!

August 31, 2019

Dealership Rating
Employee Rating

Service As always, I can't say enough. Alex is great along with his service team! The service is the best. They make you feel like a family! More

by noracoaxum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Annapolis responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Safe travels!

August 28, 2019

Dealership Rating
Employee Rating

Alex is great! Alex has always been extremely helpful and accommodating. He makes going there for service a pleasure, it is very easy, and he is friendly and person More

by irol
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 28, 2019

Mercedes-Benz of Annapolis responded

Thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! Please don't hesitate to reach out to us if there's anything more we can do!

August 23, 2019

Dealership Rating
Employee Rating

Very Helpful Always very nice and accommodating. Had a issue with my car but was headed on vacation. I called Alex and he got me in right away. The Mercedes brand More

by NancyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019

Mercedes-Benz of Annapolis responded

Nancy, thank you for your feedback! We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Aug 28, 2019

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

August 20, 2019

Dealership Rating
Employee Rating

Alex is awesome! I am able to call ahead and talk to Alex to brainstorm what my issue is and what I am looking to accomplish. Alex is knowledgeable, courteous and pro More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve

Aug 21, 2019

Mercedes-Benz of Annapolis responded

Bill, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

August 15, 2019

Dealership Rating
Employee Rating

5 Star Service Review I recently experienced and unexpected warranty issue with the retracting roof of my Mercedes-Benz SLK. I drove my car into Mercedes-Benz of Annapo More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Mercedes-Benz of Annapolis responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

August 15, 2019

Dealership Rating
Employee Rating

Excellent Service Alex Clothier has help us with both of our Mercedes for a couple of years now. The service is always excellent and on time. We appreciate his willingn More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Mercedes-Benz of Annapolis responded

Claudia, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

August 13, 2019

Dealership Rating
Employee Rating

Personal attention I have used this service center three times now and I have worked with Alex Clothier every time. His personalized attention and help in each situatio More

by JOANN8*
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Jim Holthaus

Aug 14, 2019

Mercedes-Benz of Annapolis responded

Hello, we’re happy you've had a positive experience with Alex! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

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