Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 30

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
489 Reviews
5.0

489 Reviews

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489 Reviews of Alex Clothier

September 18, 2019

Dealership Rating
Employee Rating

Exceptional Sales Experience I purchased my third Mercedes Benz from Wayne Discus the other day. He is very professional, patient, sincere and knowledgeable. He delivers exception More

by Lakiia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Discus, Larry Cash,Sr , Jeff O'Dell

Sep 19, 2019

Mercedes-Benz of Annapolis responded

Lakiia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

September 13, 2019

Dealership Rating
Employee Rating

Professional, competent, and excellent customer service Alex takes care of everything whenever I need service. It's quick, professional, and I always leave feeling there was no way the experience could have More

by Giadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The intake crew has always been friendly and welcoming

Sep 14, 2019

Mercedes-Benz of Annapolis responded

Giadon, thank you for your feedback. We're thrilled you found Alex knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

September 13, 2019

Dealership Rating
Employee Rating

Alex Clothier Saves the Day Again As my vehicle was suddenly in need of service, my Service Advisor, Alex Clothier, saved the day once again by making arrangements for the repairs that More

by Cmossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2019

Mercedes-Benz of Annapolis responded

Hello, we're so glad that we were able to go above and beyond your expectations! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

September 10, 2019

Dealership Rating
Employee Rating

Always Freindly My service adviser, Alex Clothier, always helps me with a smile on his face and makes me feel like his #1 customer, whether I have an appointment or n More

by Monica S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2019

Mercedes-Benz of Annapolis responded

Monica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Thank you, and have a fantastic day!

Sep 11, 2019

Mercedes-Benz of Annapolis responded

Monica, thank you for your support! We're happy we could help. If you have any additional questions about your vehicle, we will be more than happy to assist you. Safe travels!

September 10, 2019

Dealership Rating
Employee Rating

Excellent, attentive service Alex is always ready to help in any way possible. He returns calls promptly and keeps you up to date on the progress of your service! More

by Poddoc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 11, 2019

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

Sep 11, 2019

Mercedes-Benz of Annapolis responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

September 10, 2019

Dealership Rating
Employee Rating

Great service Alex is always a pleasure to deal with! I called with an issue he got me taken care of the same day. Could not ask for a better experience. More

by TonyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2019

Mercedes-Benz of Annapolis responded

Hello, your wonderful feedback and rating mean a lot to us. Safe travels!

Sep 11, 2019

Mercedes-Benz of Annapolis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

September 09, 2019

Dealership Rating
Employee Rating

Great Staff !!! My service advisor, Alex Clothier, is THE BEST! he has helped me understand the features of my new car even when I've gone into the service center wi More

by X-Fire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher , Derek Nedd

Sep 10, 2019

Mercedes-Benz of Annapolis responded

Hi there, we are so glad to hear that Alex and Derek have made your experiences with us great! If you need anything in the future, please don't hesitate to reach out. Take care!

September 05, 2019

Dealership Rating
Employee Rating

Service Advisor Great customer service, when I walked in the door I was greeted with a smile. I didn’t have to wait long for a loaner. I was called when service were More

by jjohnson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, we are very happy we could provide you with a positive experience. Safe travels!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Jeff, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We'll be sure to pass on your positive feedback to the team! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2019

Dealership Rating
Employee Rating

Alex Clothier always makes service visits special! Alex Clothier is top drawer. He always takes care of us. It is always a pleasure to see him. He is very friendly and knowledgeable. More

by leeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again. Take care!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hi there, thank you for your review. It's great to hear Alex could take care of you; we’re always happy to help if anything else comes up. Have a wonderful day!

September 04, 2019

Dealership Rating
Employee Rating

The Best!!! The outstanding service from Alex is always on point. Alex, is so compassionate, friendly and has a caring spirit. Kudos to Alex!! Your the best! More

by 1ball10pins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Take care!

Sep 06, 2019

Mercedes-Benz of Annapolis responded

Hello, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

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