Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis
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Alex Clothier | Page 4

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
482 Reviews
5.0

482 Reviews

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482 Reviews of Alex Clothier

June 06, 2023

Dealership Rating
Employee Rating

Alex is the gold standard in every aspect of performance. Alex’s personable style and approach to customer service exceeds all others. I will only come to MB service due to the exceptional per More

by Jdowell1136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your praise and kind comments about our team. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

Jun 08, 2023

Jdowell1136 responded

Alex clothier is the greatest assest MB of Annapolis has for their customers. Consistently perfect in every aspect of customer service.

May 29, 2023

Dealership Rating
Employee Rating

Wonderful service department, I am never disappointed. Thank you for great customer service. Alex you're the best. More

by Cyberguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 23, 2023

Dealership Rating
Employee Rating

ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and always has a solution to our car/SUV issues More

by toijohn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2023

Dealership Rating
Employee Rating

Alex has been my service advisor for years. He always makes drop off and pick up so easy. He’s a very nice person to deal with. More

by Jjlighthizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2023

Dealership Rating
Employee Rating

Alex Clothier is always a pleasure to deal with. He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur More

by Tara Soesbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Mercedes-Benz of Annapolis responded

Hi Tara, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi Tara, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2023

Dealership Rating
Employee Rating

First time ever in a Mercedes’ service center. Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best. More

by alejandrojonathan08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2023

Dealership Rating
Employee Rating

Great customer service. Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does f More

by Ros K
Recommend Dealer
Yes
Jun 04, 2023

Mercedes-Benz of Annapolis responded

Hi Ros, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 24, 2023

Dealership Rating
Employee Rating

Alex has been my professional service rep for 3 years and 73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center i More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hi Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2023

Dealership Rating
Employee Rating

The service department is excellent. Work needed on my car is explained well and completed I’m a timely manner. More

by Empower55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2023

Dealership Rating
Employee Rating

I can take my vehicle to any Mercedes Benz dealership for my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and k More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi Natasha, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Safe travels!

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