Alex is the gold standard in every aspect of
performance.
Alex’s personable style and approach to customer service exceeds all others.
I will only come to MB service due to the exceptional per
performance.
Alex’s personable style and approach to customer service exceeds all others.
I will only come to MB service due to the exceptional performance
More
by Jdowell1136
Service Price Transparency
Jun 08, 2023 -
Mercedes-Benz of Annapolis responded
Hi, thanks for your praise and kind comments about our team. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!
Jun 08, 2023 -
Jdowell1136 responded
Alex clothier is the greatest assest MB of Annapolis has for their customers.
Consistently perfect in every aspect of customer service.
Wonderful service department, I am never disappointed.
Thank you for great customer service. Alex you're the best.
Thank you for great customer service. Alex you're the best.
More
by Cyberguy
Service Price Transparency
Jun 02, 2023 -
Mercedes-Benz of Annapolis responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
ALWAYS EXTREMELY HELPFUL and CUSTOMER ATTENTIVE and
always has a solution to our car/SUV issues
always has a solution to our car/SUV issues
More
by toijohn
Service Price Transparency
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Alex has been my service advisor for years.
He always makes drop off and pick up so easy. He’s a very nice person to deal with.
He always makes drop off and pick up so easy. He’s a very nice person to deal with.
More
by Jjlighthizer
Service Price Transparency
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.
Alex Clothier is always a pleasure to deal with.
He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensur
He's prompt, kind, friendly, and always professional! He treats me like family every time I interact with him! When getting my services done he ensures it's as easy and seamless as possible!
More
by Tara Soesbee
Service Price Transparency
Jun 04, 2023 -
Mercedes-Benz of Annapolis responded
Hi Tara, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi Tara, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
First time ever in a Mercedes’ service center.
Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best.
Alex was very nice. My time spent at the center went efficiently. Thank you Alex. All the best.
More
by alejandrojonathan08
Service Price Transparency
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!
Great customer service.
Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does f
Very attentive, helpful and caring. Always willing to assist, and Very personable. I'm very appreciative for his assistance and all that he does for his customers.
More
by Ros K
Jun 04, 2023 -
Mercedes-Benz of Annapolis responded
Hi Ros, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Alex has been my professional service rep for 3 years and
73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center i
73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center in 5 minutes and he put me in a brand new Mercedes GLC loaner. I beat other customers who were sitting there before me, he knew I was tired! When I picked my car up in the afternoon, I had 4 brand new Continental Tires, new rear brake pads, disc, and rotors, and the oil change was done. It felt like I had a brand new car! I really hope the Mercedes Service center takes care of Alex like he takes care of me!
More
by Tony
Service Price Transparency
Jun 02, 2023 -
Mercedes-Benz of Annapolis responded
Hi Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
The service department is excellent.
Work needed on my car is explained well and completed I’m a timely manner.
Work needed on my car is explained well and completed I’m a timely manner.
More
by Empower55
Service Price Transparency
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I can take my vehicle to any Mercedes Benz dealership for
my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and k
my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and keeps me in the know about what is needed for my vehicle. I will continue to bring my business to MB of Annapolis thanks to Alex.
More
by Natasha
Service Price Transparency
Jun 05, 2023 -
Mercedes-Benz of Annapolis responded
Hi Natasha, thank you so much for your feedback! Alex will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Safe travels!