Alex Eitan | Page 8

Ira was awesome. I love my preowned 2019 RAV4. Ira helped me with every step of the process. He was very professional and patient. Thanks again Ira we will be back to I love my preowned 2019 RAV4. Ira helped me with every step of the process. He was very professional and patient. Thanks again Ira we will be back to get my daughter a car in a couple months. More

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Thank you to Ira and Alex for helping me get a great deal on my new 2022 toyota tacoma TRD off road. Ira made the process a breeze and Alex handled the financing. Thank you on my new 2022 toyota tacoma TRD off road. Ira made the process a breeze and Alex handled the financing. Thank you More

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A big thank you to Ira and Alex at Westbury Toyota on helping me get a great deal on a 2020 certified preowned rav4 I highly recommend dealing with. Ira and Alex. They make it easy to get a great deal helping me get a great deal on a 2020 certified preowned rav4 I highly recommend dealing with. Ira and Alex. They make it easy to get a great deal More

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I got a great deal at Westbury Toyota! Thank you, Ira and Alex! Highly recommend!!! Thank you! Thank you, Ira and Alex! Highly recommend!!! Thank you! More

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A big thank you to Ira Alex and Scotty for a great deal on my certified preowned Toyota hybrid rav4 .Ira in sales made the entire process easy as did Alex in finance and Scotty the manager was a pleasure on my certified preowned Toyota hybrid rav4 .Ira in sales made the entire process easy as did Alex in finance and Scotty the manager was a pleasure More

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Very polite and a pleasure to do business there. Salesman was vey personable and a joy to work with Salesman was vey personable and a joy to work with More

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Gracias Westbury Toyota! ! Gracias a Carlos Escobar por todo su apoyo atraves de una compra tan grande como es la compra de mi carro. Gracias a Alex por enseñarme paso a paso ! Gracias a Carlos Escobar por todo su apoyo atraves de una compra tan grande como es la compra de mi carro. Gracias a Alex por enseñarme paso a paso todo referente a la garantía y demás muy agradecido. More

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Buena experiencia en Westbury Los mejores Carlos Escobar y Alex Eyal. Gracias por el buen trato. y Alex Eyal. Gracias por el buen trato. More

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Amazing experience with westbury toyota , i was help by marluin reyes , great salesman would recommend my friends and family to them also yanira finance department was great she find me a great deal the ba marluin reyes , great salesman would recommend my friends and family to them also yanira finance department was great she find me a great deal the bank More

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***Best scamming company in the name of car showroom*** Sales: I got scammed in my brand new vehicle parts and price. If you really want to purchase a vehicle from this showroom please kee showroom*** Sales: I got scammed in my brand new vehicle parts and price. If you really want to purchase a vehicle from this showroom please keep a good lawyer to go through the contract and the parts of the vehicle. If not, you will get screwed by these sales reps and managers of this showroom. Service : They are absolutely ridiculous. I have never seen a service center like this one. They just want to pass over the free mileage so that they can start charging. 1. After a week of purchasing the vehicle, I heard metal scratching noises inside the car while driving. I went to the service center multiple times, but they were trying to convince me that there is no issue. However, after a few visits, they finally admitted that there is a problem with the car seat and they fixed it. 2. After 2 weeks of purchasing the vehicle, there was a malfunction with my front wheel sensor. This is the only issue I had with the vehicle that they fixed immediately. 3. Starting from 6 weeks of purchasing the vehicle to now, my car display continues to show that the key is missing when the key is inside the vehicle and continues to sound the alarm. I have changed the battery to the key fob multiple times, but that hasn’t worked. I have to press the button 7-10 times to lock/unlock the car. This is the case with both keys, so it has the be an issue with the receiving signal. I notified the service center on multiple occasions of the issue, however they are not ready to fix, and keep indicating that there is no problem (it has been almost 5 months now). 4. I purchased the vehicle mainly because I was told that there are alloy rims (I’ve had issues with hub caps in the past). After 3 months of purchasing the vehicle, my alloy rims’ paint started to peel. I went to the service center a few times and there was no response. A few days ago, the service center indicated that it is not an alloy rim, but a hub cap, and was told to speak with the sales team about the issue. When I went to speak to the sales manager, I was given the best explanation…“The hub cap is what is peeling, which is covering the alloy rims, to keep the ALLOY rims safe”. Have you ever heard of a hubcap covering alloy rims? This is the knowledge the manager has about the vehicles. Also, when asking for a solution due to selling the vehicle under false pretenses, the manager said that it’s something I can easily fix on my own, and that I can buy a new cap on Amazon. If I don’t want to do that, he provided me with a third party contact to fix it myself. He also later added that my bumper to bumper warranty is expiring soon, and that I should just get a new vehicle. No one gets a vehicle every 35k miles. Toyota is known for their long lasting vehicles that safely go over 300k miles. I would not have went with Toyota if I didn’t want to keep it for several years. At the end of the day, they said that there is nothing in writing indicating that the sales rep said that the vehicle comes with alloy rims, including the contract. And so, I am now stuck with ripping hubcaps that they refuse to replace. 5. Usually when you drive and see small pot holes or a speed bump, you apply break and the car slows down; however, my vehicle is built a little different. After I step on the break, it goes out of control for 3-6 seconds and then only the break will come to your control. If anything happens, the number 1 reason is because of Westbury Toyota and their negligence. They pretend to hear about your needs when you purchase and don’t want to clear your problems after your purchase. More

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