Alex Lallas | Page 4

Very Professional and Personable. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. More

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Russ Darrell Kia was super easy to work with as soon as I connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They gave me a good deal for my trade in and I was able to drive home in my new car that day More

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We were welcomed right away and our needs were met exactly. Thank you to all! exactly. Thank you to all! More

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I was very impressed with my salesman. He was not pushy nor overly aggresive to get me my new SUV. He let me make my own decision in my own time. The manager was also much the same. It was He was not pushy nor overly aggresive to get me my new SUV. He let me make my own decision in my own time. The manager was also much the same. It was nice working with both. More

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Knowledgeable, courteous service. Antonio took the time to answer all many our questions. We're very happy with our purchase and experience with Russ Darrow Madison Kia. Antonio took the time to answer all many our questions. We're very happy with our purchase and experience with Russ Darrow Madison Kia. More

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Very clean and friendly place seemed to be alittle bit rushed and pushy on after market items ,also the vehicle was not cleaned the McDonald’s trash was still in the compartment up in between the front se rushed and pushy on after market items ,also the vehicle was not cleaned the McDonald’s trash was still in the compartment up in between the front seat and we told the salesman about it and he said they would clean the vehicle and apply the fabric protection also candy on floor in the way back More

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Ask for Michael when you go to Russ Darrow Kia of Madison! Michael is the best salesman I have ever worked with. This is my 8th vehicle purchase in the last 10 years, so I’ve been to plenty of dealer Madison! Michael is the best salesman I have ever worked with. This is my 8th vehicle purchase in the last 10 years, so I’ve been to plenty of dealers. From the moment I stepped on the lot, Michael impressed me with his fact knowledge on the SUV down to the details and safety awards it has won. His personality was confident but he never once pushed or pressured - that’s difficult to achieve! He was genuinely excited about the vehicle I was looking at and thus hyped me up too. The telluride I got is beautiful - I am obsessed. I went in just to look at one for the first time but it’s Michael that sold me on taking the leap to try a telluride. I was also really impressed with the sales manager, but I don’t remember his name. He was really nice and respectful too. In addition to top it off, they gave me an EXCELLENT trade in value and I didn’t even have to haggle after their first offer. Just a great experience at Russ Darrow Kia of Madison! I’ll definitely buy my next SUV there - but I can guarantee it will just be another telluride! Lastly, as a woman who shops alone at dealers, it can be a tricky with how you are treated. Any woman who has car shopped alone knows exactly what I’m talking about - Michael and Russ Darrow Kia of Madison never made me feel like it wasn’t an even playing field - and my knowledge, trade-in value expectation, etc. was never questions or undermined. It was just SO great there! I wish I lived closer so I could get my vehicle serviced with them as well. Again, if you aren’t shopping with Michael - you are missing out! More

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Thank you so much Cliff Robert's it's always awesome working with you. This is the 5th car we have bought from Russ darrow and we are always treated like family. Look foward to many more years of busine working with you. This is the 5th car we have bought from Russ darrow and we are always treated like family. Look foward to many more years of business with you More

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Hands down one of the best dealer experiences I ever had! Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to e Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to everyone! Thanks again guys!! More

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There has never been a time when I have gone to this establishment for service and had it done quickly. I wait for hours even though I have an appointment. It doesn’t make sense. On My last appointment establishment for service and had it done quickly. I wait for hours even though I have an appointment. It doesn’t make sense. On My last appointment I scheduled, they didn’t even do all the work that I had an appointment for, So I had to schedule again. Even before Covid hit the service was terrible. More

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