Michael Krumm

Mike Krumm and Devon Montgomery are amazing to work with. Mike really listens and fits you with everything that he can based on what you can afford. He paid attention to everything I was looking for and ma Mike really listens and fits you with everything that he can based on what you can afford. He paid attention to everything I was looking for and made sure to fit me with the best possible fit based my budget. Devon was also great as he came in and said this is what we are looking at based on what you can pay are you comfortable with this before we proceed. They make your buying experience seamless. Thank you, both! I appreciate the honesty and the fact that you both actually listened to me and made the entire process amazing? More

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Michael Krumm helped me find exactly what I was looking for. He was extremely helpful, knowledgeable of the car's functionality and features, and made the process very easy! 10/10 highly recommend working for. He was extremely helpful, knowledgeable of the car's functionality and features, and made the process very easy! 10/10 highly recommend working with him. More

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Transparency, professionalism, respect and trust equals more than a transaction. It translated into trusted advisor. We unsuccessfully shopped across several states from the DC metro area through Wisconsin more than a transaction. It translated into trusted advisor. We unsuccessfully shopped across several states from the DC metro area through Wisconsin and even northern Illinois. One Va dealer told us advertised prices were “ only to get you in the door and not real”. A relationship with Michael and Russ Darrow Kia with a phone call, though brief that phone call established the confidence that we could expect trustworthy people who would treat us with respect transparency and become more than just a single transaction with someone we could begin to count on for a longer term repeat business. We were able to identify a vehicle make an appointment and it was ready waiting for us when we flew in. So far the experience has been one of our better automotive buying experiences ever. They were fair and they were nice I will strongly recommend Michael and Russ Darrow Kia More

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It was a good experience at Russ Darrow. They were professional and courteous. Thank you. They were professional and courteous. Thank you. More

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Friendly people. Very helpful and knowledgeable which made the car buying experience smooth and enjoyable. Very helpful and knowledgeable which made the car buying experience smooth and enjoyable. More

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Everyone at Russ Darrow KIA was a pleasure to work with. It made the car buying experience very enjoyable. It made the car buying experience very enjoyable. More

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We came in looking at a telluride- Michael was very helpful, very knowledgeable and very understanding of our crazy kids we had to bring with us. Would highly recommend! helpful, very knowledgeable and very understanding of our crazy kids we had to bring with us. Would highly recommend! More

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Micheal did a great job helping us find the right vehicle for our family. He is knowledgeable being a family man himself he showed us the Telluride and we were sold. Dealership is clean, comfortable for our for our family. He is knowledgeable being a family man himself he showed us the Telluride and we were sold. Dealership is clean, comfortable for our family and kids and sales staff and managers very professional and friendly. We are now first time Kia owners and can’t be more excited! More

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Sorry this was a little bit late Michael. I actually originally was putting a review on the day after the sale, but I was having glitching issue trying to get it posted, and the review I wrot I actually originally was putting a review on the day after the sale, but I was having glitching issue trying to get it posted, and the review I wrote went completely away. So here it is for you… Can’t say enough here about the dealership and the employees that I had the pleasure of working with. Michael is exceptional, he is very personable and addressed any of my concerns or questions. Normally, I would refuse to have a dealer staff go with me on a test drive and just not do business with them if they try to refuse to allow me to test drive by myself. But Michael was personable. He was being himself, and I felt quite comfortable just having normal conversations as friends would back-and-forth. That’s why I felt comfortable with him in the car with me for a test drive and not feeling like I had somebody just uncomfortably staring over my shoulders not being able to take in the experience of getting everything I need out of test driving a vehicle to purchase. Myself, Michael and Devon were able to smoothly go through the process of pre sale conversation questions or concerns, paperwork, documents, etc. casually instead of being cooped up in a little office sitting at a desk. The priority they put for getting my vehicle transferred from Appleton to Madison that same day and able to take delivery of the vehicle showed that they valued both of ours time and expectations set. I couldn’t say enough about Devon as well. He addressed and handled most of my concerns, professionally and appropriately. While I know part of his job is to try to make sales for things such as warranty and vehicle protection products, some of them can be presented with vague incomplete information until questioned and addressed by myself. Devon appreciated any of my halts in acceptance of the products he sold me. He addressed every single one of my concerns and elaborated on all of the additional information that I needed to finally agree to the sale of some other products he sold me to protect my vehicle purchase. Thank you to whichever employees took the several hour trip to Appleton and back to transfer my vehicle for me. Your time and dedication to promptly and efficiently deliver my vehicle goes with much appreciation. Honesty and being able to be personable and casual go a very long way and I appreciate everything that you guys did for me and selling me my daughter‘s first vehicle becoming a new licensed driver. I would definitely come back and do business with you guys again and will continue to put a word out to friends and family whenever they are in the market for a vehicle, to consider visiting your dealership and buying a vehicle from you. More

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Easy, very helpful, no pressure, great follow up, and I love the new car. Thanks for everything! love the new car. Thanks for everything! More

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