The only dealership I trust with my Toyota!
Would not take it any place else.
Would not take it any place else.
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by ARPP1871
Service Price Transparency
Other Employees Tagged:
Adrian Madrigal
Apr 14, 2025 -
Longo Toyota responded
We are grateful for your trust in Longo Toyota! Thank you for choosing us for your Toyota needs.
Excellent dealership.
Buying car with longo , and their service center is amazing. All my cars are from longo.
Buying car with longo , and their service center is amazing. All my cars are from longo.
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by Cre8
Service Price Transparency
Dec 30, 2024 -
Longo Toyota responded
Thank you for your continued trust in Longo Toyota! We're so glad to hear you've had excellent experiences with both our dealership and service center. It's wonderful to know that all your cars have come from us. We truly appreciate your loyalty and are here to assist with anything you need. Looking forward to serving you again soon! Happy New Year
The service attendant kept me informed and the shuttle
driver was extremely personable. I will continue to go to Longo Yoyotao
driver was extremely personable. I will continue to go to Longo Yoyotao
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by Charbabe1021
Service Price Transparency
Other Employees Tagged:
Emanual (shuttle driver)
Oct 02, 2024 -
Longo Toyota responded
Thank you so much for taking the time to share your experience on DealerRater! We’re thrilled to hear that our service attendant kept you informed and that our shuttle driver made a positive impression. Your satisfaction is our top priority, and it’s wonderful to know that you’ll continue to choose Longo
Great service, clear and concise explanation by Alex
Leyva. The technicians have not steered me wrong and their hard work is much appreciated.
Leyva. The technicians have not steered me wrong and their hard work is much appreciated.
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by abesaint876
Service Price Transparency
Sep 10, 2024 -
Longo Toyota responded
Thank you for coming in for service. We truly appreciate your kind words about the great service provided. Alex Leyva’s clear and concise explanation is something we take pride in, and we’re glad it was helpful to you. Additionally, we’re grateful for your recognition of our technicians' hard work. Team Longo
Alex Leyva and Destiny Salgado were great help.
in assisting me with my appointment. Thank you.
in assisting me with my appointment. Thank you.
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by Ortizchua
Service Price Transparency
Other Employees Tagged:
Destiny Sahagun
Sep 04, 2024 -
Longo Toyota responded
Thank you for taking the time to share your experience! We’re delighted to hear that Alex Leyva and Destiny Salgado provided you with great assistance for your appointment and service visit. We’ll make sure to pass along your appreciation to them. Team Longo
I drive over 45 minutes just to get my service done at
Longo. Love them
Longo. Love them
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by curtamy
Service Price Transparency
Aug 20, 2024 -
Longo Toyota responded
Thank you so much for your kind words and for taking the time to leave us a review on DealerRater! We’re thrilled to hear that you make the drive of over 45 minutes just to receive your service at Longo. It’s wonderful to know that you love the experience we provide. Team Longo
Extremely professional and they go above and beyond to
help you with what is needed. Alex kept me fully informed on the car needs and timing of work. Alex went more than expected to help me out with my si
help you with what is needed. Alex kept me fully informed on the car needs and timing of work. Alex went more than expected to help me out with my situations not only with the car, but i had a situation at home and he did all he could to help me get that taken care of while my car was with the technician. Fully recommend Longo Toyota of El Monte and great employees.
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by JayR
Service Price Transparency
Aug 19, 2024 -
Longo Toyota responded
Thank you so much for your kind words! We’re thrilled to hear that Alex went above and beyond to assist you not only with your car but also with your situation at home. We’re proud to have team members like him at Longo Toyota who truly care about our customers. Your recommendation means a lot to us, and we’re grateful for your support. If you need anything else, don’t hesitate to reach out. Thank you again for choosing us
My service advisor Alex was very good and briefed me on
the current recalls on my 2023 Tundra
the current recalls on my 2023 Tundra
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by Jess Hernandez
Service Price Transparency
Aug 12, 2024 -
Longo Toyota responded
Thank you for bringing your 2023 Tundra in for service. I’m glad to hear Alex provided excellent service and informed you about the current recalls. If you have any more questions or need further assistance, please don’t hesitate to reach out. From all of us @ Longo
Alex Leyva was really attentive to my needs, he is one of
the best over there
the best over there
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by teranjg
Service Price Transparency
Aug 12, 2024 -
Longo Toyota responded
Thank you for your feedback! I’m thrilled to hear that Alex Leyva was attentive and met your needs. We’re proud to have him on our team and appreciate your kind words. If you need anything else, feel free to reach out! Team Longo
The high rating I gave was based on Mr Mathew Menéndez ‘s
assistance., he did a great service recovery!, because the day before I was not treated well. I had taken the car for maintenance, Alex suggested I c
assistance., he did a great service recovery!, because the day before I was not treated well. I had taken the car for maintenance, Alex suggested I change the sparks plugs, I agreed as long as I could leave at 1:30 pm because I was with my mother and I was taking her to the doctor that afternoon. Right after 1:00 pm, they notified me that the technician broke a part, they were going to replace it ( I did appreciate the honesty), but the part was not available, they offered a rental, but there was no car available!( the manager at the enterprise was not pleasant at all). I ended up being taken on an Lift to the medical appt. Afterwards I had to call a friend to pick us up, then take my mother to LA, then take me back to Sunland, where I reside. Alex , the person handling my car, did not offer me a lift back to the dealer the next day, so again I had to call a fruend to drive me back to the dealer! , I was very upset but Mr Menendez was very helpful and compensated us for the troubles, .Thank you Mr Menéndez.!
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by Myriam470
Service Price Transparency
Jul 24, 2024 -
Longo Toyota responded
At Longo Toyota, we win as a team and we lose as a team together and THANK YOU for not giving up on us and having one of our service managers get involved. We're also grateful, we can extend our sincere apology once again and we will be a better ran company because of your feedback with our team.
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8 yrs, 3 mos
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