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Alex Madueno
Alex Madueno at Koons Kia of Woodbridge

Alex Madueno

Sales Manager

Koons Kia of Woodbridge

14208 Jefferson Davis Highway
Woodbridge, VA 22191

4.2
41 Reviews

Alex started working with Koons in 2006 and loves that every day is a new experience. When Alex is not working he enjoys going to the gym, watching sports especially soccer and rooting for his favorite team Barcelona.

4.2

41 Reviews

Write a Review

41 Reviews of Alex Madueno

May 13, 2025

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Employee Rating

Very nice and welcome people. I like every one who helped me to get things done More

by gabrokwah
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tearolon Harris, David Mateer, Teddy Asimana

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May 14, 2025

Koons Kia of Woodbridge responded

Thanks so much for the review. We look forward to your next visit to Koons Kia of Woodbridge!

May 05, 2025

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I received excellent customer service for this appointment. My representative ensured I had all the facts about my service before anything happened More

by brenda.hentnik
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Mateer

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May 05, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that you received excellent customer service at Koons Kia of Woodbridge, Brenda! Our team always aims to keep our customers informed and comfortable throughout the process. Thanks for sharing your experience with us!

April 22, 2025

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I love the way your car is really their priority. They really are detailed as to what service you may or may not need. More

by conmeister1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khalid Nazami, Bobby Mohdahmed, Darwin Orellano Rodurguez, David Mateer

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Apr 23, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're delighted to know that our team prioritized your car's needs and provided detailed service recommendations. We appreciate the feedback and look forward to assisting you again in the future!

April 14, 2025

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Everything went well. Was not notified about completion. Customer service was very good. Job well done. More

by ernestkanaki
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Yes
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Apr 16, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge, Ernest! We're glad to hear that everything went well and appreciate your feedback on our customer service. We'll work on improving communication regarding completion notifications.

March 31, 2025

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Alex is simply amazing and words can't describe how grateful we are that he has been a part of all 4 of our Kia purchases over the past 13 years. Brenna was also wonderful! More

by doxiemom5226
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brenna Chinn

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Apr 01, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that Alex and Brenna have consistently provided you with excellent service at Koons Kia of Woodbridge over the years. Thank you for your continued trust in us, and we look forward to assisting with any future needs!

March 28, 2025

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As always, the staff was very friendly and professional. Wait time for my service was very reasonable. Car delivered on time, as promised. More

by joshuauc45
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Recommend Dealer
Yes
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Mar 28, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that your service experience at Koons Kia of Woodbridge was smooth and timely! Our team is committed to providing friendly and professional care. Thank you for choosing us!

March 26, 2025

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The sales department was quite helpful knowledgeable about the car that I wanted and the finance department was very efficient. I didn’t spend six hours or not even an hour inside the finest department. More

by scttoneil
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donovan BADAMIRZA

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Mar 26, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're delighted to hear that our sales and finance departments provided efficient service. It's great to know the team made everything smooth and enjoyable for you. Enjoy your new car!

March 25, 2025

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sales men are very polite and professional. The financial person also friendly and proficient. we felt welcomed and comfortable in purchasing process. More

by Jiequnwu
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalid Nazami, Bobby Mohdahmed, Darwin Orellano Rodurguez, David Mateer

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Mar 26, 2025

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made you feel welcomed and comfortable during your purchase. Thank you for sharing your positive experience with us!

March 24, 2025

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Employee Rating

The service center staff was pretty decent. However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just More

by K
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Mateer, Faith Ali

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Mar 25, 2025

Koons Kia of Woodbridge responded

Thank you for sharing your feedback. While I'm glad to hear the service center staff was decent, it's disappointing that your overall experience didn't meet expectations and that there were issues with John. We strive for better interactions and would like to discuss this further if you're open to it. Please feel free to reach out at any time. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 21, 2025

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The are a excellent company and they will do everything possible to work with you More

by palmoremyra5
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donovan BADAMIRZA

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Mar 21, 2025

Koons Kia of Woodbridge responded

We are honored to receive your support. Thank you! - Koons Kia of Woodbridge Team

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