Alex Marcel
Alex Marcel at Honda of Valley Stream
Refer Me

Alex Marcel | Page 64

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
678 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.7

678 Reviews

Write a Review

678 Reviews of Alex Marcel

February 11, 2021

Dealership Rating
Employee Rating

Over charge. Prices are 400% higher than market. Try to drain every penny from your pocket. Waste your whole day, no matter you go by appointment. More

by ENGINEER.ABUBAKAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: David Palmer

Mar 26, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

February 11, 2021

Dealership Rating
Employee Rating

As a loyal and long term customer of this dealership, I was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I recei More

by MRMMRMMRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willie Mejia

Mar 26, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

February 09, 2021

Dealership Rating
Employee Rating

I have had some challenging issues with my Honda CRV in the past few months. However, thanks to the patience/hard work of the mechanics and Mr Marcel. My car was repaired. Mr.Marcel kept me informed at eve More

by BAJANJUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2021

Honda of Valley Stream responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2021

Dealership Rating
Employee Rating

The staff was friendly and efficient. Marcel took his time to explain the aerobics performed and what would be needed the next time. I will be using Honda Valley Stream for all my HEV services More

by WCOWELL20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 11, 2021

Honda of Valley Stream responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2021

Dealership Rating
Employee Rating

Excellent job I received my car back within the time frame Alex told me. And my car is running smoove better then ever. Thank you More

by KAYLADURJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 09, 2021

Honda of Valley Stream responded

Hello, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2021

Dealership Rating
Employee Rating

Honda of valley is an amazing service center, the staff offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels More

by Oscar
Customer Service
Recommend Dealer
Yes
Mar 25, 2021

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future

February 04, 2021

Dealership Rating
Employee Rating

Honda of valley is an amazing service center, the staff offers great customer service the waiting period is excellent and not to mention the feeling of the vehicle when driving after a service things feels More

by CARLTON.SMITH0391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Palmer

Feb 06, 2021

Honda of Valley Stream responded

Hello Oscar, we are so happy to read such a great review about Honda Of Valley Stream! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for the recommendation, and have an amazing day!

February 03, 2021

Dealership Rating
Employee Rating

Everyone was adhering to the safety measures for Covid 19 and everyone was courteous and helpful. I was in and out in a short amount of time. And all of my car problems and options were explained to me wel More

by bvalentine8
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

January 29, 2021

Dealership Rating
Employee Rating

Clean. Friendly. Very spacious. Extremely organized. Was kept informed throughout the entire process. This is the second time I’ve been here and they are by far the best that New York has to offer. More

by dred22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2021

Honda of Valley Stream responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2021

Dealership Rating
Employee Rating

The workers are friendly and polite. Good customer service but was a little disappointed to pricing and fees and also to getting the bank of my choice. More

by SFRANKLIN210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ada Ovalles , Jamal Prescod

Feb 03, 2021

Honda of Valley Stream responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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