Alex Martinez
Alex Martinez at Gene Messer Ford of Lubbock

Alex Martinez

Internet Director

Gene Messer Ford of Lubbock

6000 19th St.
Lubbock, TX 79407

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Alex Martinez

March 24, 2026

Dealership Rating
Employee Rating

The whole car buying experience was awesome from start ro finish, our salesman Dylan was great. More

by amunoz2465
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buck Barton , Dylan Hitchcock

March 21, 2026

Dealership Rating
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My service advisor Leigh Ann was amazing to work with. She kept me updated throughout the entire recall process. I would recommend her to any of my family and friends. More

by lmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Buck Barton , Stephanie (Leigh Ann)

Mar 24, 2026

Gene Messer Ford of Lubbock responded

Hello, thank you for your kind review; we are happy to pass along your comments to Leigh at Gene Messer Ford Lubbock! If you have any further questions, please don't hesitate to reach out!

March 20, 2026

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Employee Rating

Honest Helpful Experience nice professional Older wiser friendly cool people smart best fun mindful rare More

by eddie.castillo1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Gonzalez

Mar 22, 2026

Gene Messer Ford of Lubbock responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

Dealership Rating
Employee Rating

They are always very courteous when they greet me. They service my car as requested and return it to me in the same courteous manner. Couldn’t ask for more! More

by csolo
Recommend Dealer
Yes
Mar 22, 2026

Gene Messer Ford of Lubbock responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2026

Dealership Rating
Employee Rating

As soon as I walked in, Noah was very attentive and helped me with my appointment. He also added some services I asked for. He called me when it was ready and I was very happy with his service. More

by Roman G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Buck Barton , Noah

Mar 22, 2026

Gene Messer Ford of Lubbock responded

Hello Roman, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2026

Dealership Rating
Employee Rating

Exceptional customer service and a great professional staff that are willing to fulfill my every need More

by noeltmartinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2026

Gene Messer Ford of Lubbock responded

Hello, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2026

Dealership Rating
Employee Rating

It was good and excellent service I've ever had for my 50 millage maintenance. From the start to finished, staff Stephanie Leigh Ann had keep updating us and well accommodating person. I will recommend fo More

by glendz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Buck Barton , Stephanie Leigh Ann

Mar 20, 2026

Gene Messer Ford of Lubbock responded

Hi Glendz, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2026

Dealership Rating
Employee Rating

The dealership was very professional and attentive. Stephanie was a huge help today. She answered all my questions I had and was able to get me in and out in no time! More

by Isaac22jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Buck Barton , Stephanie (Leigh Ann)

Mar 17, 2026

Gene Messer Ford of Lubbock responded

Hello, we're happy you found Stephanie to be so supportive during your experience here at Gene Messer Ford Lubbock. If you have any further questions, please give us a call. We're always happy to help!

March 12, 2026

Dealership Rating
Employee Rating

LeeAnn, the service rep went beyond good service to super great service. Great experience and desired results. More

by jjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Buck Barton , LeeAnn

Mar 14, 2026

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you have any further questions, please don't hesitate to reach out!

March 11, 2026

Dealership Rating
Employee Rating

I was looking to purchase a used car for my daughter. Jeremiah made the process quick and painless, and was completely transparent about the condition and reliability of the car. More

by k_m_brown78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 13, 2026

Gene Messer Ford of Lubbock responded

Hi, we're happy you found Jeremiah to be so supportive during your experience here at Gene Messer Ford Lubbock. If you have any further questions, please give us a call. We're always happy to help!

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