Alex Morales | Page 5
Service Consultant
Mercedes-Benz of Coral Gables
300 Almeria Avenue
Coral Gables, FL 33134
Dealership Experience
10 yrs, 1 mo
Languages Spoken
English
Spanish
57 Reviews
Write a Review57 Reviews of Alex Morales
July 12, 2021
Great team, sincere and honest advice, no waiting time, Alex gave a fast response and on time service, easy to schedule an appointment, loaner team gave excellent service too Alex gave a fast response and on time service, easy to schedule an appointment, loaner team gave excellent service too More
July 12, 2021
Excellent service, quick and effecient. They are professional as soon as I reach the front door to the end of the process. Very helpful and get the job done. professional as soon as I reach the front door to the end of the process. Very helpful and get the job done. More
Other Employees Tagged: David Delgado
July 05, 2021
Alex was always professional, polite, and solve my issues timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank yo timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank you Alex! More
June 08, 2021
I'm very upset with the agent that received my car for a change of parts who told me the price was $300 after I asked several times he confirmed this proce, to later come to pick up my car and got forced to change of parts who told me the price was $300 after I asked several times he confirmed this proce, to later come to pick up my car and got forced to pay an extra $70 out of nowhere with the excuse first that those were taxes fees which it's absurd and then he said oh that is just "Misc charges" for the trash like common man I'm not stupid. It is very dishonest and unfair if you give costumers a price to then after you left your car you charge them an additional 25% on top of the price you told them..... More
June 07, 2021
I have owned a Mercedes since 1990. I have worked with dealerships in five states. My experience at Mercedes-Benz of Coral Gables was by far the best ever. Everyone was nice, knowledgeable, punctual, an dealerships in five states. My experience at Mercedes-Benz of Coral Gables was by far the best ever. Everyone was nice, knowledgeable, punctual, and courteous. More
February 23, 2021
Great service everyone was really friendly.I was easily Great service everyone was really friendly. I was easily accommodated for the appointment. Even thought this was a company recall they were fast and Great service everyone was really friendly. I was easily accommodated for the appointment. Even thought this was a company recall they were fast and efficient More
Other Employees Tagged: Fernando Rengifo, Dave Gossett, Aldo Guerra, Freddy Espinoza, Frankie Cao, Marcos Gonzalez , Jose Artiles, Tony Fuentes, Guillermo Requena
February 12, 2021
I live in Broward so a could take my car to any Mercedes dealer closer to me but I choose Mercedes of Coral Gables because I always get the best service. dealer closer to me but I choose Mercedes of Coral Gables because I always get the best service. More
Other Employees Tagged: Ariel Manso