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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables
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Alex Morales | Page 4

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
57 Reviews

Dealership Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

57 Reviews

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57 Reviews of Alex Morales

September 14, 2021

Dealership Rating
Employee Rating

Very professional, courteous and expert service. From the moment I drive in until i check out More

by Jksanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 14, 2021

Mercedes-Benz of Coral Gables responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 04, 2021

Dealership Rating
Employee Rating

I did get served by Valentin and he was very diligent and helpful definitely recommend and I was highly satisfied and left even earlier than planned More

by Julesy
Recommend Dealer
Yes

Other Employees Tagged: Valentin Sanchez

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Sep 05, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Valentin and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 04, 2021

Dealership Rating
Employee Rating

I had very good service, I was satisfied in the time they attended me and the solution they gave to my case, thanks to Alex and the front desk man More

by yaneyfalcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 04, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear that Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 31, 2021

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Employee Rating

Some people exceed expectations and Alex Morales is one of them. Came with no appointment in a busy day and he found solutions to resolve my issue. Thank you More

by richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 31, 2021

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you, Richard. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Dealership Rating
Employee Rating

Alex was amazing! Great customer care and keeping me updated every step of the way! Always happy having alex assist me with my car! Thank you More

by Carlamolina121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 29, 2021

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

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Employee Rating

Alex Morales ,our Service Consultant, is always so professional, informative and on point! He is the main reason why our family stays with Mercedes Benz ! Exceptional Service every time! René Gracia More

by Pilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Garcia, Mazher Majeed

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Jul 29, 2021

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Alex, Rene and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 28, 2021

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Employee Rating

Knowledgeable costumer service, no wait for the service, only problem long wait for a loaner. Friendly and helpful employee. Thank you Will go again if needed More

by Andrea7tavara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful 1
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Jul 28, 2021

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 26, 2021

Dealership Rating
Employee Rating

Excellent service from Alex. I was quoted a very fair price for four new tires (less than some local discount stores) and the work was finished when promised. More

by jnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 26, 2021

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 26, 2021

Dealership Rating
Employee Rating

Very organized and efficient service department. Great communications and follow up by Alex Morales. Gave me a very clean loaner with very low miles, nice drive! Highly recommend MB of Coral Gables!!! More

by Adosal75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lorena Renteria-Hernandez

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Jul 26, 2021

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex and the team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 25, 2021

Dealership Rating
Employee Rating

To Alex Morales gave me and my wife Yolanda an excellent service my car was ready when he promised and very clean. We really like the Dealer very much. Keep up the good work and service. Thank you More

by Antonio Placeres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Jul 26, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Alex! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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