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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables

Alex Morales | Page 4

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.5
73 Reviews

Dealership Experience

12 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

73 Reviews

Write a Review

73 Reviews of Alex Morales

December 11, 2021

Dealership Rating
Employee Rating

My car developed a misfire and was barely running while traveling home to the Orlando area. I limped into your dealership and, despite a heavy volume of vehicles in for service that day, they were able to More

by rcarpenter13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel

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Dec 12, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 09, 2021

Dealership Rating
Employee Rating

Luis Soto has been a great sales contact both during and after the sale, even helping with my first maintenance. More

by Melmax23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Soto

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Dec 09, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luis and our team to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 10, 2021

Dealership Rating
Employee Rating

Alex es muy profesional y sabe cómo tratar al cliente, es muy agradable y respetuoso More

by Tannyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 10, 2021

Mercedes-Benz of Coral Gables responded

Tanny, Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 13, 2021

Dealership Rating
Employee Rating

Excellent customer service. Service department members always helpful and professional. It is a always aya a wonderful experience. More

by Ana S
Recommend Dealer
Yes
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Oct 13, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Dealership Rating
Employee Rating

Very Friendly and knowledgeable service professionals. Excellent service and great facilities. Will highly recommend them. More

by Don the mon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 13, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Dealership Rating
Employee Rating

Professional and positive service experience with Alex. Genuinely helpful and responsive. Recommend highly! Well run service center. More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 11, 2021

Mercedes-Benz of Coral Gables responded

Shelley, Thanks for sharing your thoughts about your experience working with Alex here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Dealership Rating
Employee Rating

Alex is a great help and provides excellent service in a timely manner for me. More

by aldebenedictis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 11, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 27, 2021

Dealership Rating
Employee Rating

Super service department Alex is very professional and knowledgeable about our car . A pleasure to have him as our service rep. More

by Jfsteward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 27, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 26, 2021

Dealership Rating
Employee Rating

I was very disappointed with a previous experience at another Mercedes dealership and I was hesitant to take my car back to Mercedes. I decided to give them a chance and took my car to Mercedes of Coral More

by VConsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Leite

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Sep 26, 2021

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

September 24, 2021

Dealership Rating
Employee Rating

Great attention as a costumers we are very happy with them, effective and very profesional team members. Recommended 100% More

by ee_gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Gossett

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Sep 24, 2021

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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