Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables

Alex Morales | Page 6

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.5
75 Reviews

Dealership Experience

12 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

75 Reviews

Write a Review

75 Reviews of Alex Morales

August 04, 2021

Dealership Rating
Employee Rating

I had very good service, I was satisfied in the time they attended me and the solution they gave to my case, thanks to Alex and the front desk man More

by yaneyfalcon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Aug 04, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear that Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 31, 2021

Dealership Rating
Employee Rating

Some people exceed expectations and Alex Morales is one of them. Came with no appointment in a busy day and he found solutions to resolve my issue. Thank you More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 31, 2021

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you, Richard. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 29, 2021

Dealership Rating
Employee Rating

Alex Morales ,our Service Consultant, is always so professional, informative and on point! He is the main reason why our family stays with Mercedes Benz ! Exceptional Service every time! René Gracia More

by Pilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Garcia, Mazher Majeed

Print
Jul 29, 2021

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Alex, Rene and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 29, 2021

Dealership Rating
Employee Rating

Alex was amazing! Great customer care and keeping me updated every step of the way! Always happy having alex assist me with my car! Thank you More

by Carlamolina121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 29, 2021

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Dealership Rating
Employee Rating

Knowledgeable costumer service, no wait for the service, only problem long wait for a loaner. Friendly and helpful employee. Thank you Will go again if needed More

by Andrea7tavara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 28, 2021

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 26, 2021

Dealership Rating
Employee Rating

Excellent service from Alex. I was quoted a very fair price for four new tires (less than some local discount stores) and the work was finished when promised. More

by jnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 26, 2021

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Alex provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 26, 2021

Dealership Rating
Employee Rating

Very organized and efficient service department. Great communications and follow up by Alex Morales. Gave me a very clean loaner with very low miles, nice drive! Highly recommend MB of Coral Gables!!! More

by Adosal75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lorena Renteria-Hernandez

Print
Jul 26, 2021

Mercedes-Benz of Coral Gables responded

It's great to hear that Alex and the team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 25, 2021

Dealership Rating
Employee Rating

To Alex Morales gave me and my wife Yolanda an excellent service my car was ready when he promised and very clean. We really like the Dealer very much. Keep up the good work and service. Thank you More

by Antonio Placeres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 26, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Alex! Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 12, 2021

Dealership Rating
Employee Rating

Great team, sincere and honest advice, no waiting time, Alex gave a fast response and on time service, easy to schedule an appointment, loaner team gave excellent service too More

by emilioantelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 12, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear that Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 12, 2021

Dealership Rating
Employee Rating

Excellent service, quick and effecient. They are professional as soon as I reach the front door to the end of the process. Very helpful and get the job done. More

by Milo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Delgado

Print
Jul 12, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

1
...
5
6
7
8

Dealership Inventory (793 Vehicles)

used 2023 Mercedes-Benz AMG GLS 63 car, priced at $100,950
2023 Mercedes-Benz AMG GLS 63
used
Mojave Silver Metallic exterior
Automatic
All-wheel Drive
$100,950
View Details
used 2023 Mercedes-Benz GLC 300 car, priced at $45,000
2023 Mercedes-Benz GLC 300
used
Starling Blue Metallic exterior
Automatic
Rear-wheel Drive
$45,000
View Details
used 2021 Mercedes-Benz AMG G 63 car, priced at $163,965
2021 Mercedes-Benz AMG G 63
used
Polar White exterior
Automatic
All-wheel Drive
$163,965
View Details
2026 Mercedes-Benz AMG G 63
used
Bronze exterior
Automatic
All-wheel Drive
$239,687
View Details
used 2025 Tesla Model 3 car, priced at $38,900
2025 Tesla Model 3
used
Stealth Gray exterior
Automatic
Rear-wheel Drive
$38,900
View Details
2022 Buick Encore GX
used
Satin Steel Gray Metallic exterior
CVT
Front-wheel Drive
$22,448
View Details
View All Inventory