Alex Morales | Page 6

Alex Morales was a great service rep. However, I had issues with the loaner vehicle - there was a miscommunication and error in the system causing me to be charged the wrong amount. I addressed the issu issues with the loaner vehicle - there was a miscommunication and error in the system causing me to be charged the wrong amount. I addressed the issue and it was immediately corrected by Shamir and Alex. Detailing of the cars needs to be better. More

Helpful 0

Report | Print

I came in without an appointment with a dead battery and they swiftly changed it and checked everything was good. The whole experience was great! they swiftly changed it and checked everything was good. The whole experience was great! More

Helpful 0

Report | Print

My service visit was timely and resolved the issue. The dealership is observing and enforcing all current Covid regulations which made me feel more comfortable during my appointment. dealership is observing and enforcing all current Covid regulations which made me feel more comfortable during my appointment. More

Helpful 0

Report | Print

Good service experience. Friendly and helpful staff. I would recommend to my family and friends. Turn around was also pretty fast. Thank you and will be back! would recommend to my family and friends. Turn around was also pretty fast. Thank you and will be back! More

Helpful 0

Report | Print

From the moment I met with the service writer until I picked up the vehicle yesterday, the experience was extremely professional, helpful and superb. When I picked up the vehicle I mentioned to the perso picked up the vehicle yesterday, the experience was extremely professional, helpful and superb. When I picked up the vehicle I mentioned to the person that is at the podium that I have never been able to open the (trunk) SUV rear door with my foot. In the past I had SLSs. In seconds he taught me the correct procedure. That was icing on the cake. More

Helpful 0

Report | Print

Unplanned ‘pop in’ visit. They worked my tire issue right in, same day. Car was curbside ready for me to pay and go. Perfect. Thanks! in, same day. Car was curbside ready for me to pay and go. Perfect. Thanks! More

Helpful 0

Report | Print

Very happy with Alex and the service provided. Issue was taken care with my car. Always had a good experience with MB of coral gables. taken care with my car. Always had a good experience with MB of coral gables. More

Helpful 0

Report | Print