Alex Owens
Alex Owens at Westside Lexus

Alex Owens

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
136 Reviews
4.7

136 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

12 yrs, 7 mos

Languages Spoken

English English

136 Reviews of Alex Owens

February 21, 2026

Dealership Rating
Employee Rating

Very polite, kind and responsive to our questions. Could have been more informative to tell us we needed to bring a cashier's check. We should have realized that too. More

by tamuddv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 23, 2026

Westside Lexus responded

We’re happy that our team made a positive impression at Westside Lexus! Thank you for your feedback and patience regarding the payment process. Congratulations on your new vehicle!

February 08, 2026

Dealership Rating
Employee Rating

Deal went pretty smooth. Probably one of the shortest (time wise) deals that I have ever made. Pleasant experience. More

by lupeolvera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Westside Lexus responded

Thank you for choosing Westside Lexus and for sharing your feedback about Lupe and the team! We appreciate your business and hope to see you again soon.

February 04, 2026

Dealership Rating
Employee Rating

Well organized and polite service! Very little wait time. Nice waiting area and overall great service. More

by greg.reinhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia

Feb 05, 2026

Westside Lexus responded

Thank you for sharing your feedback, Greg! We appreciate your support and hope to welcome you back to Westside Lexus in the future.

January 30, 2026

Dealership Rating
Employee Rating

Great customer service and hospitality for new customers. For sure will recommend this place my friends More

by m.fedko88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jan 30, 2026

Westside Lexus responded

We're thrilled to hear about your positive experience! Thank you for recommending Westside Lexus. Our team looks forward to serving you and your friends in the future!

January 19, 2026

Dealership Rating
Employee Rating

Very easy to deal with. Could do with snacks while waiting for car to be serviced. More

by hakimaly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Westside Lexus responded

We're grateful to have you as a Westside Lexus customer. Thanks for the review!

January 17, 2026

Dealership Rating
Employee Rating

Very attentive and exceptionally informative. Both Alex and Jay were wonderful to work with. Great experience all around. More

by greg.reinhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Jay Brown

Jan 19, 2026

Westside Lexus responded

Greg, we're delighted to hear you had a great experience with Alex and Jay! Thank you for choosing Westside Lexus and for sharing your feedback.

January 11, 2026

Dealership Rating
Employee Rating

Westside Lexus has a huge inventory of vehicles in comparison to other Houston Lexus dealers. Alex Owens stayed much later than required to meet with us and was extremely helpful. It was an overall gr More

by juan.m.garzoria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jan 12, 2026

Westside Lexus responded

Hi Juan, thank you so much for your kind words! We’re so glad Alex went the extra mile to help you at Westside Lexus. We appreciate your business and look forward to serving you again.

January 11, 2026

Dealership Rating
Employee Rating

John Loving was very helpful, kept us informed and very knowledgeable and the functionality of the GX550, helping us make the right decision on which specs to buy. More

by donez009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2026

Westside Lexus responded

Thank you for sharing your feedback about John and our team! We hope you and your new Lexus have many great miles together. See you next time from all of us at Westside Lexus!

January 02, 2026

Dealership Rating
Employee Rating

Alex and other colleagues were friendly and made the purchase process as simple as possible. More

by copycattx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2026

Westside Lexus responded

Thanks so much for taking the time to leave Westside Lexus a great review! We love to hear you were in awesome hands with Alex.

December 12, 2025

Dealership Rating
Employee Rating

Alex and the dealership were excellent at being up front and getting things done quickly and efficiently. Went in on short time availability and they got us taken care of. No hassles. More

by rghanke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton, Mike Bui

Dec 12, 2025

Westside Lexus responded

Thank you for sharing your glowing feedback about Alex and the team! Your business is appreciated by all of us here at Westside Lexus.

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