Alex Owens
Alex Owens at Westside Lexus

Alex Owens

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
113 Reviews
4.9

113 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

11 yrs, 9 mos

Languages Spoken

English English

113 Reviews of Alex Owens

May 26, 2025

Dealership Rating
Employee Rating

Great professional team with outstanding ethics for addressing one’s interest. Both Sydney and Sterling were excellent in their expertise. Will definitely recommend! Happy to be part of the community. More

by abdul4diamond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine, Sydney McPeters

May 26, 2025

Westside Lexus responded

Thank you for sharing your positive experience with Sydney and Sterling at Westside Lexus! We're delighted to hear that our team's professionalism and expertise made a great impression. Welcome to the community, and we appreciate your recommendation!

May 21, 2025

Dealership Rating
Employee Rating

Even though we had to wait for the vehicle, we were kept informed and it set the expectations. When it was time to purchase, it was one of the easiest transactions and I really do appreciated the vehicle r More

by omeedar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving

May 21, 2025

Westside Lexus responded

We're delighted to hear that your experience with Westside Lexus was smooth and informative. Thank you for highlighting our team's efforts in keeping you updated and making the process easy! Enjoy all the new technology features in your vehicle!

May 17, 2025

Dealership Rating
Employee Rating

Alex was excellent - dealership has good reputation. . my experience in the finance dept was not great. I did not get the rate I was expecting and I have 820 credit score and hard sale on the warranty More

by melindawooten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus, Melinda. We're glad to hear that Alex provided excellent service and Christian was able to assist with the warranty packages. We appreciate your feedback regarding the finance department, as it helps us improve our services. If there's anything else we can do for you, please let us know!

April 18, 2025

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Employee Rating

Alex Owens was professional, knowledgeable and a good communicator. The entire process was a good experience. This is my first Lexus. I'm confident I made the best choice. It was a pleasure to work w More

by skeller962
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Apr 21, 2025

Westside Lexus responded

We're delighted to hear that Alex made your first Lexus experience a positive one here at Westside Lexus. Thank you for choosing us and welcome to the family!

April 04, 2025

Dealership Rating
Employee Rating

Alex was a pleasure to work with. The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another More

by mclee45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Apr 04, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear that Alex made the car selection process enjoyable and stress-free, but we're sorry about the pressure you felt from our finance team regarding add-ons. Your feedback is valuable, and we'll address this internally to ensure a better experience in the future. We appreciate your business!

March 24, 2025

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Employee Rating

Very inviting and professional dealership in Houston! Great experience and ease in purchasing my new Lexus! More

by clgrainger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Mar 24, 2025

Westside Lexus responded

We're delighted to hear you had a great experience at Westside Lexus! Our team strives to make the purchasing process as smooth and enjoyable as possible. Enjoy your new Lexus, and thank you for choosing us!

February 23, 2025

Dealership Rating
Employee Rating

I appreciated how Alex handled his business in our Lexus purchase. He was professional, quick to reply to my questions and correspondence and kept us updated as our purchase wound its way through the proce More

by mike@mjs79.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Feb 24, 2025

Westside Lexus responded

We're delighted to hear that Alex provided such a professional and responsive experience during your Lexus purchase at Westside Lexus. Thank you for recommending him, and we hope you're enjoying your new vehicle, Mike!

January 06, 2025

Dealership Rating
Employee Rating

It was a good experience with Westside Lexus team members. They are an amazing team and have a lots of choices compared to other dealerships. I am so happy with our new car - Lexus NX 350. Thank you More

by rejivarughese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, John Loving

Jan 06, 2025

Westside Lexus responded

We're delighted to hear that you had a great experience with the Westside Lexus team and are enjoying your new Lexus NX 350! Thank you for choosing us, and we hope to see you again in the future.

December 26, 2024

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Employee Rating

Alex did a great job finding me the RX I wanted! Overall, I had a great experience at Westside Lexus! More

by dominibr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Dec 26, 2024

Westside Lexus responded

We're delighted to hear that Alex helped you find the perfect RX and made your experience at Westside Lexus a great one! Thank you for choosing us, and enjoy your new ride!

December 02, 2024

Dealership Rating
Employee Rating

Overall process of filling out a credit application and finalizing the paperwork is very easy and efficient. Alex was on top of everything and worked hard to get us what we wanted. Overall, a great experie More

by Santosh Rajupalepu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Dec 02, 2024

Westside Lexus responded

Santosh, we're delighted to hear that Alex made your experience at Westside Lexus smooth and efficient. Thank you for sharing your positive feedback!

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