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Alex Perez
Alex Perez at Subaru of Little Rock

Alex Perez

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Alex Perez

March 16, 2026

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Employee Rating

Able to get in and out quickly, even though I was early for my appointment. Very helpful service staff. More

by clarajjones
Recommend Dealer
Yes
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Mar 16, 2026

Subaru of Little Rock responded

It’s great to hear we could accommodate your early arrival and service your Subaru Outback without delay. Our team appreciates your recognition of their helpful support. Thanks for the five-star review. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 06, 2026

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The Services were quick and dealership appearances were very professional and the hot chocolate was great. More

by azquailfm
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Yes
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Mar 06, 2026

Subaru of Little Rock responded

It’s great to see your five star rating. We’re pleased your Subaru Ascent service was efficient, the facility’s professional look stood out, and the hot chocolate hit the mark. Alex and our team appreciate your feedback and look forward to helping again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 05, 2026

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Pleasant service and efficient. Comfortable waiting area and clean. When asked a simple question, they give an answer without the runaround.and that’s a plus for us. More

by jojo.ernorsk
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Yes
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Mar 05, 2026

Subaru of Little Rock responded

Thank you for noting our efficient service and clean, comfortable waiting area. Alex and the team are glad to have provided clear answers without runaround. We appreciate you trusting us with your Subaru Crosstrek’s maintenance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 03, 2026

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Very professional from first person who greeted us , to the service representative and all personnel in waiting area and lobby More

by rozkear
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Recommend Dealer
Yes
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Mar 03, 2026

Subaru of Little Rock responded

Thanks for noting the professionalism from greeting through our lobby. Alex and our service team were glad to assist with your Subaru Ascent. We value your kind words and welcome the opportunity to help with your next service visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 02, 2026

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Your team is amazing, in and out in less than an hour, love the video. totally satisfied. More

by normawhiteflcw
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex is amazing,

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Mar 02, 2026

Subaru of Little Rock responded

It’s great to hear our team had you back on the road in under an hour and that you enjoyed the video overview. We appreciate your kind words. Alex and our service team look forward to assisting with your Crosstrek again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 01, 2026

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Service was great, took no time at all. The video walk through is a nice way to let the customer be more involved in the process. More

by Theodorusrex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Clayvius Baker

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Mar 01, 2026

Subaru of Little Rock responded

Thank you for sharing your positive experience with your Subaru Forester service. We’re glad our video walk-through kept you involved and that the process was so efficient. We appreciate your trust and look forward to helping with any future maintenance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 28, 2026

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Excellent service, everyone was so nice and kept me informed, had me out in less than an hour. More

by WAKULLAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Clayvius Baker , I’m not sure who helped me but he was extra nice

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Feb 28, 2026

Subaru of Little Rock responded

It’s wonderful to hear our team provided friendly, informative care and got your Subaru Ascent back on the road in under an hour. We’re glad we could keep you updated every step of the way. Thank you for trusting us with your service needs. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 26, 2026

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It was a nice experience. Provided snack, bar, coffee, and Alex kept me informed the entire time. More

by Hwyflyerz
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 26, 2026

Subaru of Little Rock responded

We’re delighted your visit was comfortable with snacks and coffee on hand, and that Alex kept you informed the entire time. It was a pleasure caring for your Subaru Forester. We appreciate you choosing us for your service. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 25, 2026

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Employee Rating

Great service experience with Alex Perez and shout out to our Salesman too --- Chad Stephenson! More

by SANDEE BRIDGEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Subaru of Little Rock responded

Thank you for the five-star rating and for highlighting your service visit with Alex on your Subaru Crosstrek. Alex is happy to have provided a smooth experience, and we’re pleased our sales team supported you as well. We look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

February 23, 2026

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Employee Rating

Duncan was able to get me in and out in a very timely manner. I was planning on leaving my car over night. Greatly appreciated that. More

by ROWLANDDJ
Recommend Dealer
Yes

Other Employees Tagged: Landon Montgomery, Melissa Pearson, Duncan Howard, Phillip Rucker, Clayvius Baker

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Feb 23, 2026

Subaru of Little Rock responded

It’s great to hear Duncan completed your Forester service quickly and without needing an overnight stay. Thank you for the five-star rating. We look forward to serving your Subaru again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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