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Alex Perez
Alex Perez at Subaru of Little Rock

Alex Perez

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
128 Reviews
4.9

128 Reviews

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128 Reviews of Alex Perez

February 01, 2026

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Alex Perez was great! He kept me informed through the service. See you next time. More

by MICHELLE.AMOS
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Recommend Dealer
Yes
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Feb 01, 2026

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 31, 2026

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Great service. All staff at Subaru of Little Rock were helpful and competent. I'm grateful for their taking care of routine maintenance. I realize that there are st More

by daviesdavidl
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Recommend Dealer
Yes
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Feb 01, 2026

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 30, 2026

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Excellent dealership in every way. I look forward to getting my new care serviced there every time. More

by 4currans
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Recommend Dealer
Yes
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Jan 30, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 25, 2026

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On time, efficient, fast, good pricing, good communication. Good place for waiting, easy to schedule More

by MONICA.GRAZZIUTTI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 25, 2026

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Employee Rating

Alex helped me with my radio and how to correct a problem with backing up. More

by SUOG03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

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Jan 25, 2026

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 23, 2026

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Made an appointment, showed up on time, then was told they would have to try to "squeeze me in" because they were closing in an hour. More

by kennedy.foster6410
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 23, 2026

Subaru of Little Rock responded

Thank you for your review Kennedy. I tried calling you and left you a message. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

January 23, 2026

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Employee Rating

Made an appointment, showed up on time, then was told they would have to try to squeeze me in because they were closing in an hour. More

by kennedy.foster6410
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 23, 2026

Subaru of Little Rock responded

Thank you for your review Kennedy. I tried calling you and left you a message. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

January 22, 2026

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Employee Rating

The Little Rock team saved my day. Was 300 miles from home and my low tire pressure light came on. Hour and a half later I was on the road with a new tire and made it home before dark. More

by MLAUXMAN
Recommend Dealer
Yes
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Jan 22, 2026

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 22, 2026

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I’ve always been treated with respect and kindness from everyone at Subaru. They are the best dealership that I’ve ever dealt with, bar none More

by falcont103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Kari Bratton, Jaime Bolanos, Clayvius Baker

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Jan 22, 2026

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 22, 2026

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Every time I get service the wait and actual service gets worse. Two hours for an oil change, tire rotation (valve cap missing) and “car wash” that was basically someone throwing water on it because it was s More

by lynnettemichelle75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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