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Alex Perez
Alex Perez at Subaru of Little Rock

Alex Perez | Page 2

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Alex Perez

April 15, 2026

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I always receive great service at Subaru and I greatly appreciate it. I love how they share pictures. More

by mlmferguson
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Recommend Dealer
Yes
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Apr 15, 2026

Subaru of Little Rock responded

We appreciate your loyalty and are glad sharing photos keeps you informed during your Subaru Forester service. Alex looks forward to assisting you at your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 15, 2026

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Good experience. Dealership itself is a good place to shop for a vehicle. Would recommend. More

by ginah1975
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Yes
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Apr 15, 2026

Subaru of Little Rock responded

Thank you for sharing your positive experience with the service on your Subaru Crosstrek. We’re glad you found our facility welcoming and would recommend us. If you need anything else, Alex is here to help. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 12, 2026

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I was very Happy with the service and the time it took to service my car! More

by lyndon_reynolds
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Yes
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Apr 12, 2026

Subaru of Little Rock responded

We’re delighted that Alex and our team completed your Subaru WRX service so swiftly. Thank you for sharing how efficient the process was. We look forward to assisting you again soon. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 06, 2026

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Alex was great. Friendly and informative. Was able to answer any questions I had. Dealership was also great. I had to bring my toddler and they had plenty of snacks More

by riddell.gabrielle
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duncan Howard

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Apr 06, 2026

Subaru of Little Rock responded

Thank you for highlighting how Alex provided friendly, informative support during your service visit for your Subaru Ascent. We’re glad our snack selection helped keep your toddler comfortable while you waited. Your suggestion for more interactive options for little ones is very helpful as we work to improve our waiting area. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 05, 2026

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Everyone was pleasant and helpful with getting me checked in up through checkout. Service was quick and I was kept in the loop with text messages and he even came to see me in the waiting area.to see if I ha More

by SDSTOVER1971
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Recommend Dealer
Yes
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Apr 06, 2026

Subaru of Little Rock responded

We appreciate you highlighting the quick service and clear updates you received on your Subaru Ascent. Alex was happy to keep you informed and answer questions while you waited. It’s wonderful to know our team treated you so well after your move from NW Florida. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 30, 2026

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I made appointment for oil change and tire rotation everything was fine at check in,Alex kept informing me about the work but when the car was finished I realized that the mechanic did not do the tire More

by ANOTHERMOORE
Recommend Dealer
No
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Apr 03, 2026

Subaru of Little Rock responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Apr 03, 2026

Subaru of Little Rock responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 27, 2026

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Alex was so excellent for my service. He was courteous and did an excellent service on my car. More

by vickieacklin
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Recommend Dealer
Yes
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Mar 27, 2026

Subaru of Little Rock responded

Thank you for noting Alex’s courteous approach and thorough work on your Subaru Crosstrek. We’re pleased your service visit met your needs so well. We look forward to assisting you again with your Subaru. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 26, 2026

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When I setup an appointment at 8:30 I assumed I'd be seen at 8:30 not 10:00. If you're booked, say so. Just ridiculous. More

by merriott.david
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Gage Scott

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Mar 30, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Mar 30, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 26, 2026

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Service was excellent! The service adviser was helpful, professional and friendly. He kept me updated while I waited for my car. More

by Harry
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Recommend Dealer
Yes
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Mar 26, 2026

Subaru of Little Rock responded

It’s wonderful to hear the service was excellent for your Subaru Forester. Alex provided friendly, professional updates while you waited. Thank you for your five-star review. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 22, 2026

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Always great expedient service. Reason I only complete my service at Subaru. Plus my husband loves the coffee bar ;-) More

by shannonwass87
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Workmanship
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Recommend Dealer
Yes
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Mar 22, 2026

Subaru of Little Rock responded

Thank you for trusting Subaru with your Outback’s maintenance and for mentioning how quickly we handled your service. It’s wonderful that Alex’s coffee bar has become a favorite for your husband. We look forward to keeping your Subaru running smoothly. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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